Question PC Blue screening

[Boxxerz]

Hi,
My older gaming PC keeps freezing, blue screening and closing apps randomly.

Im sure you guys need some info on my system and diagnostic files or something, however, I dont know what exactly you need.
If anyone could help me solve this, just let me know what info/files you need.

-Sad gamer

 

[Lutfij]

Please list the specs to your build like so:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:

Apart from the make and model of your PSU, include the age of the unit. If you're using a dual channel ram kit, mention the slots the rams are populating on the board if the board has more than 2 ram slots. If you're on Windows 10, please mention the version(not edition) of the OS. it'd help us two fold if you could state where you sourced your installer for Windows 10. If you can, include dump files for us to take a look at. You follow this guide on .dmp files.

Can you recreate the BSoD or does it happen at random?

 

[Boxxerz]

CPU:
-Intel Core i7-3770 - Core i7 3rd Gen Ivy Bridge Quad-Core 3.4GHz (3.9GHz Turbo) LGA 1155 77W Intel HD Graphics 4000 Desktop Processor - BX80637I73770
-2019

Motherboard:
-ASUS P8Z68-V LE LGA 1155 Intel Z68 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard with UEFI BIOS
-2012

Ram:
-CORSAIR Vengeance 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model CMZ8GX3M2A1600C9B
-2012

-Corsair CMZ8GX3M2A1600C9B Vengeance Blue 8 GB (2X4 GB) PC3-12800 1600mHz DDR3 240-Pin SDRAM Dual Channel Memory Kit 1.5V
-2018

SSD/HDD:
-WD - easystore 240GB Internal SATA Solid State Drive
-2021

GPU:
-Gigabyte Geforce GTX 1050 2GB GDDR5 128 Bit PCI-E Graphic Card (GV-N1050OC-2GD)
-2018

PSU:
Antec EarthWatts EA650 650W Continuous Power ATX12V Ver.2.2 / EPS12V version 2.91 SLI Certified CrossFire Ready 80 PLUS Certified Active PFC "compatible with Core i7/Core i5" Power Supply
-2009

Chassis:
Antec case
Idk when purchased

OS:
-win 10 pro 64-bit (10.0, build 19043)

Monitor:
-Acer cb242y
-2021



All4 ram slots are populated.
Downloaded the win10 installer from Microsoft.com

-The BSoD is 100% random.
-If I run bluestacks (to play android games on pc) and play raid shadow legends and I play more than 1 instance of the game one of them randomly closes its self
-If I play diablo2 resurrected and try to run anything else at the same time the game crashes/pc freezes and needs hard reset/or I get BSoD
-Playing path of exile the game closes and or the pc freezes up entirely and needs hard reset.


I just finished running MemTest86 - took 3.5 hours and returned zero errors.


I checked the link for dump files, I have a dump file on my pc right now but its 1.3gigs. and IDK how I'm supposed to give that to you.

 

[Boxxerz]

Anyone got any ideas, or know how i can attach my dump file?

 

[Boxxerz]

Up

 

[Boxxerz]

Figured out how to read dump file and found this.. Not sure what to do next tho..

***

• *
• Bugcheck Analysis *
• *

***

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 000000000000003c, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80142c479a6, address which referenced memory
Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 4468

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 17652

Key : Analysis.Init.CPU.mSec
Value: 1281

Key : Analysis.Init.Elapsed.mSec
Value: 43160

Key : Analysis.Memory.CommitPeak.Mb
Value: 80

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1


FILE_IN_CAB: 020822-16484-01.dmp

BUGCHECK_CODE: a

BUGCHECK_P1: 3c

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff80142c479a6

READ_ADDRESS: fffff801436fb390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
000000000000003c

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: svchost.exe

TRAP_FRAME: ffff9a8d06c59fe0 -- (.trap 0xffff9a8d06c59fe0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=000000000000003d
rdx=ffff9fcfe7f3f7f8 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80142c479a6 rsp=ffff9a8d06c5a170 rbp=ffffdd0c0d35d038
r8=0000000000000004 r9=000000000000003c r10=ffff9fcfe7f3ffff
r11=ffff9a8d06c5a100 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na pe nc
nt!MmUnmapViewInSystemCache+0x656:
fffff80142c479a6 4d8b34c1 mov r14,qword ptr [r9+rax*8] ds:000000000000003c=????????????????
Resetting default scope

STACK_TEXT:
ffff9a8d06c59e98 fffff80142e09269 : 000000000000000a 000000000000003c 0000000000000002 0000000000000000 : nt!KeBugCheckEx
ffff9a8d06c59ea0 fffff80142e05569 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiBugCheckDispatch+0x69
ffff9a8d06c59fe0 fffff80142c479a6 : fffff80143652800 0000000000000000 ffffdd0c14642a30 fffff80143650bc0 : nt!KiPageFault+0x469
ffff9a8d06c5a170 fffff801430975af : ffffc5840a83c000 ffff8a8eb34b7fa0 ffffdd0c00000000 fffff80142cbe500 : nt!MmUnmapViewInSystemCache+0x656
ffff9a8d06c5a290 fffff80142cbecb6 : 0000000000000000 ffffdd0c14849da0 ffffdd0c0d3e94e0 0000000000000001 : nt!CcUnmapVacb+0x63
ffff9a8d06c5a2d0 fffff80142c2f7ba : 0000000000100001 ffffdd0c0d375a20 0000000000100000 0000000000000001 : nt!CcUnmapVacbArray+0x206
ffff9a8d06c5a340 fffff80142ffcb90 : 0000000000000000 0000000000000000 ffff9a8d06c5a480 ffff9a8d06c5a490 : nt!CcGetVirtualAddress+0x40a
ffff9a8d06c5a3e0 fffff80142c2ecf9 : 0000000000000000 0000000000139c00 0000000000000000 0000000000000001 : nt!CcMapAndCopyFromCache+0x80
ffff9a8d06c5a480 fffff801458d452d : ffff9a8d06c5a5e0 0000000000000000 ffff8a8e00000200 0000000000000200 : nt!CcCopyReadEx+0x139
ffff9a8d06c5a530 fffff8013f71738b : 0000000000000000 ffff9a8d06c5a908 ffff9a8d06c5a8c8 00000257790456a0 : Ntfs!NtfsCopyReadA+0x2ed
ffff9a8d06c5a820 fffff8013f7142bf : ffff9a8d06c5a930 ffff9a8d06c5a8c8 ffffdd0c1767b110 ffffdd0c1767b010 : FLTMGR!FltpPerformFastIoCall+0x16b
ffff9a8d06c5a880 fffff8013f74bab5 : ffff9a8d06c5b000 ffff9a8d06c55000 ffffdd0c143db080 fffff80142ff5cbe : FLTMGR!FltpPassThroughFastIo+0x25f
ffff9a8d06c5a900 fffff8014308c71f : ffffdd0c188f45b0 0000000000000000 0000000000000000 ffffdd0c00000000 : FLTMGR!FltpFastIoRead+0x165
ffff9a8d06c5a9b0 fffff80142e08cb8 : ffffdd0c143db080 0000000000000000 0000000000000000 0000009df7e7bc08 : nt!NtReadFile+0x37f
ffff9a8d06c5aa90 00007ffccee8ce34 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceCopyEnd+0x28
0000009df7e7bb48 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x00007ffc`cee8ce34


SYMBOL_NAME: nt!MmUnmapViewInSystemCache+656

MODULE_NAME: nt

IMAGE_VERSION: 10.0.19041.1466

STACK_COMMAND: .cxr; .ecxr ; kb

IMAGE_NAME: ntkrnlmp.exe

BUCKET_ID_FUNC_OFFSET: 656

FAILURE_BUCKET_ID: AV_nt!MmUnmapViewInSystemCache

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {80afe466-eb8f-b487-72ea-f53cab570ee4}

Followup: MachineOwner