Hi,
My PC was running without any issue for a long time and not sure why I get this error suddenly where i was downloading data from my cloud storage and I got a blue screen. I added a new graphics card recently and even after that it was working good.
My PC ran into an issue where a black screen appears and ask me to reboot and select proper boot device.
Image 1:
https://imageshack.com/i/pnTU3b6Vj
I restarted my PC and pressed F11 to see the "one time" boot device options and I can see my SSD (SATA 4) where I have installed my OS .
Image 2:
https://imageshack.com/i/pog6yfaLj
But in BIOS Setup I can't see my SSD. Option 1 is my HDD and not my SSD. I can't see my SSD option in any of the 13 options. Its strange as I have seen my SSD before when my PC was working good.
Image 3:
https://imageshack.com/i/pnPRSMzBj
I just "exit without saving" and I see disk checking screen as in Image 4 below:
Image 4:
https://imageshack.com/i/pmNhqdWmj
I cancel disk checking and it takes me to my windows. Also in the image 2 if I select SATA4 boot option it takes me to my windows. Not sure why it is not the first option.
Any idea why I am not seeing SSD in my BIOS setup?
Its difficult for me that every time I need to use F11 to choose SSD to get into windows.
Can I restore my PC to a previous date when my PC was working good?
Or my SATA cable is an issue?
I installed western digital software since I have cloud storage. Could that software install might have caused the issue?
In addition I can't save any big files such as 3 or 4 GB to my PC. It just hangs and stays there.
I tried to open disk management and it keeps loading.
Any help is appreciated.
My PC was running without any issue for a long time and not sure why I get this error suddenly where i was downloading data from my cloud storage and I got a blue screen. I added a new graphics card recently and even after that it was working good.
My PC ran into an issue where a black screen appears and ask me to reboot and select proper boot device.
Image 1:
https://imageshack.com/i/pnTU3b6Vj
I restarted my PC and pressed F11 to see the "one time" boot device options and I can see my SSD (SATA 4) where I have installed my OS .
Image 2:
https://imageshack.com/i/pog6yfaLj
But in BIOS Setup I can't see my SSD. Option 1 is my HDD and not my SSD. I can't see my SSD option in any of the 13 options. Its strange as I have seen my SSD before when my PC was working good.
Image 3:
https://imageshack.com/i/pnPRSMzBj
I just "exit without saving" and I see disk checking screen as in Image 4 below:
Image 4:
https://imageshack.com/i/pmNhqdWmj
I cancel disk checking and it takes me to my windows. Also in the image 2 if I select SATA4 boot option it takes me to my windows. Not sure why it is not the first option.
Any idea why I am not seeing SSD in my BIOS setup?
Its difficult for me that every time I need to use F11 to choose SSD to get into windows.
Can I restore my PC to a previous date when my PC was working good?
Or my SATA cable is an issue?
I installed western digital software since I have cloud storage. Could that software install might have caused the issue?
In addition I can't save any big files such as 3 or 4 GB to my PC. It just hangs and stays there.
I tried to open disk management and it keeps loading.
Any help is appreciated.
Last edited: