PC BSOD caused by CPU-related problem

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R

Rutland

Commendable
Aug 25, 2016
8
0
1,510
PC crashing caused by CPU related problem. Need help solving. Here's minidump:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffe5077ab788f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

BUGCHECK_STR: 0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:
ffffab8d`d841b5b0 fffff802`6eec1635 : ffffe507`7af7d040 ffffe507`7ab788d0 ffffe507`78ed4d20 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x7b
ffffab8d`d841bae0 fffff802`6ed11348 : ffffe507`7ab788d0 00000000`00000000 fffff802`00000000 ffffe507`78e6d180 : nt!WheapCreateTriageDumpFromPreviousSession+0x2d
ffffab8d`d841bb10 fffff802`6ed11e6b : fffff802`6ede2d80 fffff802`6ede2d80 ffffe507`78ed4d20 fffff803`5a6cff10 : nt!WheapProcessWorkQueueItem+0x48
ffffab8d`d841bb50 fffff802`6eacce05 : ffffe507`78ed4d20 ffffe507`7af7d040 fffff802`6ef0ca00 ffffe507`78ed4d20 : nt!WheapWorkQueueWorkerRoutine+0x2b
ffffab8d`d841bb80 fffff802`6eab8f87 : fffff802`6eea4380 00000000`00000080 ffffe507`78e4b480 ffffe507`7af7d040 : nt!ExpWorkerThread+0xf5
ffffab8d`d841bc10 fffff802`6ebf9676 : fffff802`6ddf6180 ffffe507`7af7d040 fffff802`6eab8f40 00000000`00000000 : nt!PspSystemThreadStartup+0x47
ffffab8d`d841bc60 00000000`00000000 : ffffab8d`d841c000 ffffab8d`d8416000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------
 
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R

Rutland

Commendable
Aug 25, 2016
8
0
1,510
Sure, my system stats are as following:
CPU: AMD FX(tm)-4320 Quad-Core 4.00GHz ( i do think that originally it has 3.8ghz but it was overclocked by manufacturer)
RAM: 8gb in total - ddr3 1600mhz 2 sticks of 4gb each
Windows 10 Home x64-based
GPU: Nvidia GeForce GTX 750ti (2gb)
1 TB hdd
I think thats it, power is 400w
 
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jojesa

jojesa

Glorious
Dec 6, 2006
7,180
551
47,440

The FX-4320 base clock is 4GHz...so it was overclocked to which speed?
What's your motherboard and PSU models?
Did you disable 'Fast Startup' on Windows 10?

 
Upvote 1 Downvote
R

Rutland

Commendable
Aug 25, 2016
8
0
1,510
Yea its not overclocked then.
I did disable Fast Startup on Win 10 and haven't encountered any crashes YET.
My motherboard is ASUSTeK Computer INC. M5A78L-M LX3 (AM3R2)
Idk about my powersupply model
 
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jojesa

jojesa

Glorious
Dec 6, 2006
7,180
551
47,440


It could have been incompatibility between the platform and Window 10 Fast Startup feature.
If that solved your issues then click the 'Pick as the solution' button so others with similar issue can find help.
Thanks
 
Upvote 1 Downvote
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