Question PC connects to bluetooth speakers, but no sound plays.

[ElPhantasmo7272]

I've been having a problem with my desktop. anytime I try to connect Bluetooth speakers ,it will say connected and that there is music playing, but no sound will come out of the speakers. It has to be a driver or software issue but no matter what I do it doesn't work, everything says its working properly. I originally thought it was an issue with my soundbar, but then I tried connecting other speakers and headphones and those did not work either. however when I connect those same speakers to my laptop or phone, they work just fine, also using aux cord works, when applicable but since this is a Bluetooth issue i'd rather get it fixed. Also my PC seems to think my soundbar is a pair of headphones for some reason if that means anything.

Operating System
Windows 11 Home 64-bit
CPU
AMD Ryzen 5 2600 45 °C
Pinnacle Ridge 12nm Technology
RAM
32.0GB Dual-Channel DDR4 @ 1064MHz (16-16-16-35)
Motherboard
ASUSTeK COMPUTER INC. PRIME B450-PLUS (AM4) 45 °C
Graphics
ASUS VP249 (1920x1080@60Hz)
TOSHIBA-TV (3840x2160@60Hz)
4095MB NVIDIA GeForce RTX 3060 (EVGA) 53 °C
Storage
1863GB Samsung SSD 970 EVO Plus 2TB (Unknown (SSD))
1862GB Western Digital WD Elements 2621 USB Device (USB (SATA) (SSD)) 29 °C
Optical Drives
No optical disk drives detected
Audio
Realtek High Definition Audio

 

[QwerkyPengwen]

None of your PC specs matter.
Knowing what bluetooth adapter you are using, and the make/model of your soundbar would be more useful.

As for why it shows up as a pair of headphones, it's because that's what it is as far as Windows is concerned. Same exact technology just a different packaging. It has some audio chips, a bluetooth chip and speakers which is literally what a pair of bluetooth headphones has and the device only reports as a bluetooth audio device not specifically a "soundbar" or "headphones". The only time it'll appear differently is if it has a mic built in at which point Windows will see it as a "headset".
You can rename your devices in Windows Sound Settings.

If I had to take a guess as to what is happening though, perhaps your bluetooth sound bar has it's own separate volume control independent from Windows volume control so you need to turn the volume up on both Windows and the sound bar.
Another thing could be that whatever program you are running on the computer that is playing audio needs to be opened AFTER you connect to bluetooth and perhaps you are opening it before you connect making it so the program is still trying to output audio to the previous device and doesn't auto switch, at which point just restart the program.

 

[Ralston18]

Have you tried the built in Windows troubleshooters? The troubleshooters may find and fix something,

Also:

Right click the small speaker icon normally found in the lower right screen corner.

The right click will open a menu that, in turns, leads to numerous other audio related menu choices, windows, properties, and configuration settings.

Look first and explore without making any immediate changes. Make notes on anything that seems amiss so you can go back, take another looks, and research as necessary.

Change only one thing at a time being sure to write down what was changed (original to new) and where you made the change. Just in case you need to undo something. Allow time, between changes. Some changes may need a restart.

= = = =

Try the following Powershell cmdlet:

Get-PNPDevice

Reference (and you can easily find other similar links):

https://www.pdq.com/powershell/get-pnpdevice/

https://learn.microsoft.com/en-us/p...evice/get-pnpdevice?view=windowsserver2022-ps

Read the links and then open Powershell as admin and run the examples.

The objective being to learn more about what Windows "sees" with respect to installed devices. And the audio devices in particular.

No rush, take your time, and post accordingly.

 

[ElPhantasmo7272]

None of your PC specs matter.
Knowing what bluetooth adapter you are using, and the make/model of your soundbar would be more useful.

As for why it shows up as a pair of headphones, it's because that's what it is as far as Windows is concerned. Same exact technology just a different packaging. It has some audio chips, a bluetooth chip and speakers which is literally what a pair of bluetooth headphones has and the device only reports as a bluetooth audio device not specifically a "soundbar" or "headphones". The only time it'll appear differently is if it has a mic built in at which point Windows will see it as a "headset".
You can rename your devices in Windows Sound Settings.

If I had to take a guess as to what is happening though, perhaps your bluetooth sound bar has it's own separate volume control independent from Windows volume control so you need to turn the volume up on both Windows and the sound bar.
Another thing could be that whatever program you are running on the computer that is playing audio needs to be opened AFTER you connect to bluetooth and perhaps you are opening it before you connect making it so the program is still trying to output audio to the previous device and doesn't auto switch, at which point just restart the program.

MY bluetooth adapter is a tp-link AX3000 Bluetooth wifi adapter. and normally its a sound bar that I try to use for my computer

 

[ElPhantasmo7272]

Have you tried the built in Windows troubleshooters? The troubleshooters may find and fix something,

Also:

Right click the small speaker icon normally found in the lower right screen corner.

The right click will open a menu that, in turns, leads to numerous other audio related menu choices, windows, properties, and configuration settings.

Look first and explore without making any immediate changes. Make notes on anything that seems amiss so you can go back, take another looks, and research as necessary.

Change only one thing at a time being sure to write down what was changed (original to new) and where you made the change. Just in case you need to undo something. Allow time, between changes. Some changes may need a restart.

= = = =

Try the following Powershell cmdlet:

Get-PNPDevice

Reference (and you can easily find other similar links):

https://www.pdq.com/powershell/get-pnpdevice/

https://learn.microsoft.com/en-us/p...evice/get-pnpdevice?view=windowsserver2022-ps

Read the links and then open Powershell as admin and run the examples.

The objective being to learn more about what Windows "sees" with respect to installed devices. And the audio devices in particular.

No rush, take your time, and post accordingly.

ok so windows troubleshooter is as worthless as its been since the 90s. i tried running those command scripts and it didn't recognize any of them for some reason . I'm starting to wonder if its my motherboard or something

 

[Ralston18]

What was the specific error when the cmdlets failed to be recognized?

= = = =

Here is an example from my system (the full list is much longer):

Windows PowerShell
Copyright (C) Microsoft Corporation. All rights reserved.

Install the latest PowerShell for new features and improvements! https://aka.ms/PSWindows

PS C:\WINDOWS\system32> Get-PNPDevice

Status Class FriendlyName InstanceId
------ ----- ------------ ----------
OK Volume Volume STORAGE\...
OK System Intel(R) SMBus - A323 PCI\VEN_...
Unknown WPD Samsung6507 SWD\WPDB...
OK Bluetooth Phonebook Access Pse Service BTHENUM\...
OK System Motherboard resources ACPI\PNP...
OK System Motherboard resources ACPI\PNP...
OK System Motherboard resources ACPI\PNP...
OK System Motherboard resources ACPI\PNP...
Unknown Printer HP OfficeJet Pro 9010 series PCL-3 SWD\PRIN...
OK AudioEndpoint Speakers/Headphones (Realtek(R) Audio) SWD\MMDE...
OK Processor Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz ACPI\GEN...
OK Processor Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz ACPI\GEN...
OK Processor Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz ACPI\GEN...
OK Processor Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz ACPI\GEN...
OK Processor Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz ACPI\GEN...
OK Processor Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz ACPI\GEN...
Unknown MEDIA Microsoft Streaming Service Proxy SW\{96E0...
OK Volume Volume STORAGE\...
OK System ACPI Fan ACPI\PNP...
OK System ACPI Fan ACPI\PNP...
OK System ACPI Fan ACPI\PNP...
OK System ACPI Fan ACPI\PNP...
OK System ACPI Fan ACPI\PNP...
OK Western Digi... My NAS Storage SWD\DAFU...
OK SoftwareComp... Intel(R) Graphics CUI Component SWD\DRIV...
OK System ACPI Processor Aggregator ACPI\ACP...
OK System Intel(R) PCI Express Root Port #5 - A33C PCI\VEN_...
OK System Intel(R) PCIe Controller (x16) - 1901 PCI\VEN_...
OK PrintQueue Root Print Queue SWD\PRIN...
OK Volume Volume STORAGE\...
OK Bluetooth Phone Input Device v2 BTHENUM\...
OK System System CMOS/real time clock ACPI\PNP...
OK System Volume Manager ROOT\VOL...
Unknown WSDPrintDevice HP9B79C2 (HP OfficeJet Pro 9010 series) SWD\DAFW...

= = = =

Once the cmdlet will work then it can be edited to filter audio devices.

 

[ElPhantasmo7272]

What was the specific error when the cmdlets failed to be recognized?

= = = =

Here is an example from my system (the full list is much longer):

Windows PowerShell
Copyright (C) Microsoft Corporation. All rights reserved.

Install the latest PowerShell for new features and improvements! https://aka.ms/PSWindows

PS C:\WINDOWS\system32> Get-PNPDevice

Status Class FriendlyName InstanceId
------ ----- ------------ ----------
OK Volume Volume STORAGE\...
OK System Intel(R) SMBus - A323 PCI\VEN_...
Unknown WPD Samsung6507 SWD\WPDB...
OK Bluetooth Phonebook Access Pse Service BTHENUM\...
OK System Motherboard resources ACPI\PNP...
OK System Motherboard resources ACPI\PNP...
OK System Motherboard resources ACPI\PNP...
OK System Motherboard resources ACPI\PNP...
Unknown Printer HP OfficeJet Pro 9010 series PCL-3 SWD\PRIN...
OK AudioEndpoint Speakers/Headphones (Realtek(R) Audio) SWD\MMDE...
OK Processor Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz ACPI\GEN...
OK Processor Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz ACPI\GEN...
OK Processor Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz ACPI\GEN...
OK Processor Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz ACPI\GEN...
OK Processor Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz ACPI\GEN...
OK Processor Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz ACPI\GEN...
Unknown MEDIA Microsoft Streaming Service Proxy SW\{96E0...
OK Volume Volume STORAGE\...
OK System ACPI Fan ACPI\PNP...
OK System ACPI Fan ACPI\PNP...
OK System ACPI Fan ACPI\PNP...
OK System ACPI Fan ACPI\PNP...
OK System ACPI Fan ACPI\PNP...
OK Western Digi... My NAS Storage SWD\DAFU...
OK SoftwareComp... Intel(R) Graphics CUI Component SWD\DRIV...
OK System ACPI Processor Aggregator ACPI\ACP...
OK System Intel(R) PCI Express Root Port #5 - A33C PCI\VEN_...
OK System Intel(R) PCIe Controller (x16) - 1901 PCI\VEN_...
OK PrintQueue Root Print Queue SWD\PRIN...
OK Volume Volume STORAGE\...
OK Bluetooth Phone Input Device v2 BTHENUM\...
OK System System CMOS/real time clock ACPI\PNP...
OK System Volume Manager ROOT\VOL...
Unknown WSDPrintDevice HP9B79C2 (HP OfficeJet Pro 9010 series) SWD\DAFW...

= = = =

Once the cmdlet will work then it can be edited to filter audio devices.

OK I'll give that a try tomorrow and update