Can you follow option one on the following link -
here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD
- Open Windows File Explore
- Navigate to C:\Windows\Minidump
- Copy the mini-dump files out onto your Desktop
- Do not use Winzip, use the built in facility in Windows
- Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
- Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
- Then post a link here to the zip file, so we can take a look for you . . .
WHEA - Windows Hardware Error Architecture
Its an error called by CPU but not necessarily caused by it
Can be any hardware
Can be caused by over clocking so:
- remove Any overclock
- remove Ryzen master or MSI Afterburner
can be caused by heat so try cleaning out heatsinks and fans inside case
can sometimes be caused by drivers
updating BIOS can help
BIOS update
Do you ever intend to use 4 sticks of ram? If not, you can skip one stage of F40
if you do,
Before update BIOS to F40, you have to install EC FW Update Tool (B19.0517.1 or later version) to avoid 4DIMM DDR compatibility on 3rd Gen AMD Ryzen™ CPU.
I believe the tool is included in the BIOS update file.
I think you need to update to F40 and then you can grab F51f
https://www.gigabyte.com/au/Motherboard/GA-AX370-Gaming-5-rev-10/support#support-dl-bios
You most likely use this to update =
https://www.gigabyte.com/FileUpload/Global/MicroSite/121/flashbios_qflash.pdf