PC constantly reboots while gaming

[artturious]

I have had this issue for a couple of months now and I'm starting to be desperate. I've read a ton of articles of this subjects and none of the tips seem to work. Some games work just fine, but some, such as Battlefield 1 and Battlefront 2 seem to constantly make my PC restart. The issue has existed also on Cities: Skylines, Europa Universalis 4, Stellaris and Minecraft and a few times when opening Overwatch and Hearthstone. I also tried rendering a video on Sony Vegas 15, but the rendering was interrupted with a reboot. That problem was solved with temporarily disabling a CPU core. The most common situation where the booting happens is in Battlefront 2 when I'm joining a new game.

I have upgraded my PSU a few months back (issue persisted with my old one so I decided to upgrade it to a bigger one). I have also done a fresh install of Windows a couple weeks back, nothing changed. My temperatures with my GPU and CPU are relatively high, about 80C. (GPU maximised to 83C) I have considered a heating issue, but it seems unlikely in the cases of opening a software and playing a light game.

My CPU syas that the base speed for it is 3,60GHz. Task manager says that its running ~3,90GHz. Does this mean its overclocked? Could this have to do something with the booting? I'm not a guru in these things.

My stats:
PSU: Evga Supernova G2 750W (previous one was an Evga with 500W)
GPU: MSI Geforce GTX 1060 6Gb OC
CPU: Intel Core i7-4790 (3,60GHz)
Motherboard: Acer Aspire TC-605
Ram: 2x8Gb DDR3 (1600MHz)
Hard drive: 1Tb hybrid HDD
Operating system: Windows 10 64bit

I'm just completely at loss here, I'm just a simple gamer who wants to esperience the fun of gaming without interruptions.

 

[terry4536]

There are several possibilities. The first thing I would suggest is to reseat the RAM. Remove the RAM one stick at a time, clean the contacts, blow out the slot, firmly reinstall, and then repeat for any remaining RAM. I would also suggest running Memtest86 on the RAM. Make sure that all of the RAM is showing up and at the correct frequency.

Next remove the graphics card. Clean the contacts with isopropyl alcohol, and blow out the slot. Then reinstall the graphics card and connect any PCIE power cables to the graphics card.

Then update the graphics card driver. Download and install the graphics driver from http://www.geforce.com/drivers. Use the custom install with the clean install option.

Then reboot and reevaluate the problem.

An update of the motherboard chipset drivers and BIOS is an additional measure if needed.

 

[artturious]

There are several possibilities. The first thing I would suggest is to reseat the RAM. Remove the RAM one stick at a time, clean the contacts, blow out the slot, firmly reinstall, and then repeat for any remaining RAM. I would also suggest running Memtest86 on the RAM. Make sure that all of the RAM is showing up and at the correct frequency.

Next remove the graphics card. Clean the contacts with isopropyl alcohol, and blow out the slot. Then reinstall the graphics card and connect any PCIE power cables to the graphics card.

Then update the graphics card driver. Download and install the graphics driver from http://www.geforce.com/drivers. Use the custom install with the clean install option.

Then reboot and reevaluate the problem.

An update of the motherboard chipset drivers and BIOS is an additional measure if needed.

Alright, first of all, thanks for the reply.

I took out my ram sticks, one by one, cleaned the slots and the sticks themselves and pushed them back in.'
After this I proceeded to do the memory test with memtest86. It turned out that my PC rebooted during the test. If I remember correctly, it was 2nd pass, test 5. The booting happened at about 40 minutes in. There was 16Gb of ram at 1600GHz. I ran the test 2 times and the crash happened twice in the exactly same spot.

What could the booting during the test mean? I suppose the problem is with my memory. (?)

 

[terry4536]

Did it find ane errors in that time?

The reboot may not have had anything to do with the fact that you were running memtest86. But it does put some stress on the system during the test.



Do upgrade the above drivers and the BIOS.

Then once the the drivers and BIOS are updated, try Memtest86 again.

 

[artturious]

Did it find ane errors in that time?

The reboot may not have had anything to do with the fact that you were running memtest86. But it does put some stress on the system during the test.



Do upgrade the above drivers and the BIOS.

Then once the the drivers and BIOS are updated, try Memtest86 again.

I have now ran the test three times and my PC booted each time in relatively same spot. I did a fresh install of my GPU driver via GeForce Experience and that extended the memtest to Test 6 instead of Test 5 (on pass 2) The test found a round zero of errors each time. I checked on my PC temperatures with HW monitor as soon as I could after the test and the temps were very normal. (depending on parts, 40 to 60 C)

Based on the test results, what would be the most probable cause of my problems. Ram, CPU or something else?

I looked into the bios/motherboard chipset update and I got the feeling that its not something to usually be meddled with, an extreme measure might I say.

How big of a chance is there to screw up those updates for someone with moderate knowledge of computers. I suppose its rather safe but I just want to be sure that I don't necessarily have to upgrade any hardware for relatively nothing.

 

[drivinfast247]

Did you run Memtest86 on each stick separately?

 

[artturious]

Did you run Memtest86 on each stick separately?

No I did not. Going to see into that soon.

Update: I did the test individually for both sticks and the result was the same, boot at pass 2, test 6.

 

[terry4536]

I looked into the bios/motherboard chipset update and I got the feeling that its not something to usually be meddled with, an extreme measure might I say.

How big of a chance is there to screw up those updates for someone with moderate knowledge of computers. I suppose its rather safe but I just want to be sure that I don't necessarily have to upgrade any hardware for relatively nothing.

This is your system. If you don't want troubleshoot it, that is fine.