Video of the issue
Hey all. I've tried creating a post on reddit, and linustechtips, but didnt receive much help. I've tried testing multiple things, except the cpu because I do not have another am4 cpu to test, and just about everything near me is closed so I cant take my PC anywhere to test maybe a new cpu. I ordered a new mobo and rmaed my old one, new mobo did not fix the issue. Down below will be a copy and paste of my description I've put on reddit and LTT, I will also include a link to the video I made of the problem. Thanks in advanced.
Hey all. So little background on the issue. Basically I built this PC 2-3 weeks ago, didnt have any issues except when installing windows 10. I had to sideload the wifi driver to stop it from not starting up all the way. (Found that solution online). Once I had windows 10, all was great since then. About a few days ago, I was live streaming some Diablo 3, when all of a sudden my pc reset maybe, 1 hr 30 minutes into the stream? Tried it again 2 more times, and it reset during stream again, so I tried playing some diablo 3 without streaming and it reset again. So I turned it off, and decided to go to bed. Fast forward to the next day, I played some more diablo 3 but didnt stream too see if the issue would happen, it didnt. (Yay) went to bed that night, went to work the next day. Got home and fired up some Borderlands 3 to play the new DLC 2. Played through the DLC fine without any issues. Farmed some gear, then realized that there was an increased legendary drop rate in MALIWAN Takedwon mode so I thought eh why not farm that for some new 57 gear. Ends in a few days. Had a few runs of that, then we started another and the game froze about 30 seconds into the run, pc didnt reset because on my 2nd monitor I had music playing, and I could see the time still counting down for the number of minutes and seconds left on the current song, so I opened up task manager and closed BL3, reopened it and all was fine for next few hours. Went to bed, and the following day I decided to stream some BL3. (This is now last night where the nightmare begain). Fired it up, went on a different character and farmed a boss from level 53 to 57 while streaming, all was fine. Decided to matchmake for some Takedown, and the game starts crashing. Immediately to desktop, it showed the box that asked if I wanted to submit a crash report so I did. This happened 3 more times almost immediately after loading into the game. So i said screw it, I'm resetting windows. I had an initial feeling that armory crate was causing the reboots of the pc the first go around because that was the ONLY thing that showed an update in event viewer. So decided to redo windows. And since I dont use armory crate I ticked it off in bios so it wouldn't download and install it when I got to the desktop of windows 10. Well now I've got the windows 10 wiped, but I cant install windows 10. No matter what I try, the PC resets during loading, which I basically explain in the video. So sorry for the run on, I just wanted to make sure I could give every possible detail that I can think of. Part list will be down below, I just built this thing 2-3 weeks ago, and it just upsets me a bit since I did spend alot of money on this rig, so again I'm sorry for the run on of details. Just wanted to make sure I stated everything I could remember.
Part list
Mobo- Asus X570 Tuf Gaming Plus (WIFI)
New mobo is Asus ROG Crosshair Hero VIII (Non wifi)
RAM- Trident Z Neo 16 gb kit. (Yes its compatible with ryxen 3900x) if anyone needs the link to the ram, I can provide the link after. Currently on my phone now since I dont have a desktop at the moment
PSU- Corsair RMX 850
GPU- carried over from my old rig GTX EVGA 1070 TI Hybrid SC (roughly 2 years old. Also tried my moms GTX 760 maybe I had a faulty gpu, but same issue comes from it)
CPU- Ryzen 3900x
CPU cooler- Corsair H115i Platinum
If I forgot anything please ask, I will list it asap!
I am going to be calling best buy today at noon when they open in about 20 minutes to see if I can bring them my PC Friday, perhaps they can determine which part is faulty and is causing this. I posted this because maybe you people will have more knowledge than myself, so I could potentially try anything else until I take my PC to best buy friday. Thanks everyone in advanced.
Edit: This post was also posted on reddit, trying to find all of the help I can get. Not sure what to test anymore since I don't really have any other parts I can test with this setup. Also I can't go to best buy due to COVID-19, I did not even think of that, or realize they aren't allowing customers into there store. I am just so upset over this, im not really thinking clearly I guess. I don't think I can RMA whichever part is faulty either, they were all bought back in Febuary ish because I bought parts over time. I am leaning towards the MOBO or PSU as being the issue, I can't really see it being the CPU, I JUST took it out to inspect it, all pins look fine to what I can see. Temps are fine, 36 ish C in bios, and temps were fine as well when my PC was working. 55 ish while gaming in games like Diablo 3, Borderlands 3 & SWTOR. Thanks IA everyone.
Hey all. I've tried creating a post on reddit, and linustechtips, but didnt receive much help. I've tried testing multiple things, except the cpu because I do not have another am4 cpu to test, and just about everything near me is closed so I cant take my PC anywhere to test maybe a new cpu. I ordered a new mobo and rmaed my old one, new mobo did not fix the issue. Down below will be a copy and paste of my description I've put on reddit and LTT, I will also include a link to the video I made of the problem. Thanks in advanced.
Hey all. So little background on the issue. Basically I built this PC 2-3 weeks ago, didnt have any issues except when installing windows 10. I had to sideload the wifi driver to stop it from not starting up all the way. (Found that solution online). Once I had windows 10, all was great since then. About a few days ago, I was live streaming some Diablo 3, when all of a sudden my pc reset maybe, 1 hr 30 minutes into the stream? Tried it again 2 more times, and it reset during stream again, so I tried playing some diablo 3 without streaming and it reset again. So I turned it off, and decided to go to bed. Fast forward to the next day, I played some more diablo 3 but didnt stream too see if the issue would happen, it didnt. (Yay) went to bed that night, went to work the next day. Got home and fired up some Borderlands 3 to play the new DLC 2. Played through the DLC fine without any issues. Farmed some gear, then realized that there was an increased legendary drop rate in MALIWAN Takedwon mode so I thought eh why not farm that for some new 57 gear. Ends in a few days. Had a few runs of that, then we started another and the game froze about 30 seconds into the run, pc didnt reset because on my 2nd monitor I had music playing, and I could see the time still counting down for the number of minutes and seconds left on the current song, so I opened up task manager and closed BL3, reopened it and all was fine for next few hours. Went to bed, and the following day I decided to stream some BL3. (This is now last night where the nightmare begain). Fired it up, went on a different character and farmed a boss from level 53 to 57 while streaming, all was fine. Decided to matchmake for some Takedown, and the game starts crashing. Immediately to desktop, it showed the box that asked if I wanted to submit a crash report so I did. This happened 3 more times almost immediately after loading into the game. So i said screw it, I'm resetting windows. I had an initial feeling that armory crate was causing the reboots of the pc the first go around because that was the ONLY thing that showed an update in event viewer. So decided to redo windows. And since I dont use armory crate I ticked it off in bios so it wouldn't download and install it when I got to the desktop of windows 10. Well now I've got the windows 10 wiped, but I cant install windows 10. No matter what I try, the PC resets during loading, which I basically explain in the video. So sorry for the run on, I just wanted to make sure I could give every possible detail that I can think of. Part list will be down below, I just built this thing 2-3 weeks ago, and it just upsets me a bit since I did spend alot of money on this rig, so again I'm sorry for the run on of details. Just wanted to make sure I stated everything I could remember.
Part list
Mobo- Asus X570 Tuf Gaming Plus (WIFI)
New mobo is Asus ROG Crosshair Hero VIII (Non wifi)
RAM- Trident Z Neo 16 gb kit. (Yes its compatible with ryxen 3900x) if anyone needs the link to the ram, I can provide the link after. Currently on my phone now since I dont have a desktop at the moment
PSU- Corsair RMX 850
GPU- carried over from my old rig GTX EVGA 1070 TI Hybrid SC (roughly 2 years old. Also tried my moms GTX 760 maybe I had a faulty gpu, but same issue comes from it)
CPU- Ryzen 3900x
CPU cooler- Corsair H115i Platinum
If I forgot anything please ask, I will list it asap!
I am going to be calling best buy today at noon when they open in about 20 minutes to see if I can bring them my PC Friday, perhaps they can determine which part is faulty and is causing this. I posted this because maybe you people will have more knowledge than myself, so I could potentially try anything else until I take my PC to best buy friday. Thanks everyone in advanced.
Edit: This post was also posted on reddit, trying to find all of the help I can get. Not sure what to test anymore since I don't really have any other parts I can test with this setup. Also I can't go to best buy due to COVID-19, I did not even think of that, or realize they aren't allowing customers into there store. I am just so upset over this, im not really thinking clearly I guess. I don't think I can RMA whichever part is faulty either, they were all bought back in Febuary ish because I bought parts over time. I am leaning towards the MOBO or PSU as being the issue, I can't really see it being the CPU, I JUST took it out to inspect it, all pins look fine to what I can see. Temps are fine, 36 ish C in bios, and temps were fine as well when my PC was working. 55 ish while gaming in games like Diablo 3, Borderlands 3 & SWTOR. Thanks IA everyone.