PC crash after shutdown and blue screen appears

Rajat Gupta

Honorable
Mar 27, 2013
1
0
10,510
0
The Dump -

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Tue 3/26/2013 4:27:09 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\032713-16052-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75C40)
Bugcheck code: 0xA (0x4F444648, 0x2, 0x0, 0xFFFFF80002CE8B55)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 3/26/2013 4:27:09 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0xA (0x4F444648, 0x2, 0x0, 0xFFFFF80002CE8B55)
Error: IRQL_NOT_LESS_OR_EQUAL
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


Please help
 

DavidStanely

Distinguished
Jan 23, 2012
11
0
18,510
0
To fix this issue you need to update or disable graphics device. Try updating first, if that doesn't help, try disabling.

1. Click Start , and type "device manager" (without quotes) into the search field.
2. Click Device Manager from the results list.
3. In the Device Manager window that opens, double-click IEEE 1394 Bus host controllers .
4. Select the 1394 Controller.
5. Right click on it and select Update Driver software.
Select Search automatically for updated driver software.

If issue is not resolved then disable the specified device - then instead of selecting update driver software in step 5, choose disable.
 

Similar threads