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Question PC crash (screen freezing) ?

Jul 22, 2021
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Hi , I am crashing alot and by "crashing" there is no blue screen or there is no error the computer just freezes up and i have to hard hold the power button and then slow boots after there is no error in event viewer I get the unexpected shutdown error:

Specs:

16gb of 3200mhz ballistic ddr4,
intel i7 9700k 3.6ghz,
MPG Z390 GAMING PLUS,
1tb nvme ssd,
1070 Graphics Card.

I have just purchased the new ram as I thought that could be the issue I have run a disk check and all seems fine The crashes seem to happen when running high intensity games (Call of duty) etc.. so I am out of ideas! any issues would be greatly appreciated.

Here is the crash dump -

Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump

On Fri 23/07/2021 00:20:55 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\LiveKernelReports\PoW32kWatchdog-20210723-0020.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!IoUnregisterShutdownNotification+0xF84)
Bugcheck code: 0x1A1 (0xFFFFD88FAFFF0040, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
 

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