[SOLVED] PC crashed and restarted after overload

Alucard4

Reputable
Jul 30, 2019
51
5
4,545
I was playing Just cause 2 and watching netflix on two different screens when my pc crashed. No other background processes. What can be the cause ?

Components:
AS Rock X570 Mobo
Ryzen 3800x on turbo mode
GTX 1080 TI AORUS
32 GB G.skills
2 AIO coolers for graphics card and for the CPU
 
Solution
Upload your file newest file from C:\Windows\Minidump
If you don't have that folder then it's likely a full dump, C:\Windows\Memory.dmp
You may also need to set hidden files to show. In file explorer, hit the view tab, check hidden items.

With that file I can analyze the error codes and it will also tell me what programs and drivers were involved in the crash.

IRQL_NOT_LESS_OR_EQUAL points to driver issues typically, sometimes bad Windows updates.
Describe your crash. Total instant shutoff? Blue screen? If you got a blue screen I can analyze the memory dump.
And I hope you have at least a good 700W power supply in that system, preferably more if you're overclocking.
 
Last edited:
Describe your crash. Total instant shutoff? Blue screen? If you got a blue screen I can analyze the memory dump.
And I hope you have at least a good 700W power supply in that system, preferably more if you're overclocking.

PC restarted to a black screen then to bios and windows. My PSU is 850 Watts Seasonic model. I'm running at stock speed.

Unfortunately, there's no screen dump as there's no blue screen error.
 
Describe your crash. Total instant shutoff? Blue screen? If you got a blue screen I can analyze the memory dump.
And I hope you have at least a good 700W power supply in that system, preferably more if you're overclocking.

I got a blue screen recently while playing Just Cause 2 without anything else in the background including the antivirus program.

It's (STOP CODE IRQL_NOT_LESS_OR_EQUAL)
 
Upload your file newest file from C:\Windows\Minidump
If you don't have that folder then it's likely a full dump, C:\Windows\Memory.dmp
You may also need to set hidden files to show. In file explorer, hit the view tab, check hidden items.

With that file I can analyze the error codes and it will also tell me what programs and drivers were involved in the crash.

IRQL_NOT_LESS_OR_EQUAL points to driver issues typically, sometimes bad Windows updates.
 
Last edited:
Solution

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