Question PC crashes after CPU upgrade

Toggle sidebar Toggle sidebar
B

bemmia

Mar 25, 2022
5
1
10
Two weeks ago I upgraded my well-used Ryzen 2700x to a Ryzen 5900x.
Everything was working fine, until I wanted to edit a photo in Luminar. When I wanted to zoom into the picture (which maxes out the CPU for a short amount of time) my PC crashes instantly. My screens are going black, fans are still spinning like normal but I cannot use anything anymore until I reset my pc. After resetting my pc everything is back to normal.
I knew something wasn't right, so I tried a stress test in cinebench. When pressing the start button in cinebench, my pc crashes intstantly just like before.
Good to say: I can render a video in Premiere pro without any problems (and also maxing out my cpu, wich makes this issue weird)

After testing some things I changed the overclocking in the BIOS so the CPU is in ECO mode (as said in the BIOS: Eco-Mode (95W)). When using this setting, I can run cinebench for at least 10 minutes so my PC doesn't crash anymore. Also editing photos in luminar is going well.

I do not want to limit the power of my brand new CPU to 95W, so what can possibly be the solution so I can use my new CPU to it's full potential?

System:
Mobo: MSI X470 GAMING PLUS
CPU: AMD Ryzen 9 5900x
RAM: 32GB (4x 8GB) Corsair Vengeance LPX 2666MHz
GPU: MSI GeForce GTX 770 2GB Gaming
PSU: Corsair CX600M (80 Plus Bronze)
BIOS: Default settings with latest beta driver (as suggested by MSI for 5900x)

Already tried:
  • Using just 1x 8gb RAM stick
  • Overclock RAM to 3000MHz
  • Downgrade BIOS with one beta-version
  • Eco mode (which works)
The following event is logged by Windows everytime this issue occurs:
XML: 
  <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
  <EventID>41</EventID>
  <Version>8</Version>
  <Level>1</Level>
  <Task>63</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8000400000000002</Keywords>
  <TimeCreated SystemTime="2022-03-17T15:29:21.1163591Z" />
  <EventRecordID>38782</EventRecordID>
  <Correlation />
  <Execution ProcessID="4" ThreadID="8" />
  <Channel>System</Channel>
  <Computer>Dennis-PC</Computer>
  <Security UserID="S-1-5-18" />
  </System>
  <EventData>
  <Data Name="BugcheckCode">0</Data>
  <Data Name="BugcheckParameter1">0x0</Data>
  <Data Name="BugcheckParameter2">0x0</Data>
  <Data Name="BugcheckParameter3">0x0</Data>
  <Data Name="BugcheckParameter4">0x0</Data>
  <Data Name="SleepInProgress">0</Data>
  <Data Name="PowerButtonTimestamp">0</Data>
  <Data Name="BootAppStatus">0</Data>
  <Data Name="Checkpoint">0</Data>
  <Data Name="ConnectedStandbyInProgress">false</Data>
  <Data Name="SystemSleepTransitionsToOn">0</Data>
  <Data Name="CsEntryScenarioInstanceId">0</Data>
  <Data Name="BugcheckInfoFromEFI">false</Data>
  <Data Name="CheckpointStatus">0</Data>
  <Data Name="CsEntryScenarioInstanceIdV2">0</Data>
  <Data Name="LongPowerButtonPressDetected">false</Data>
  </EventData>
  </Event>
 
Sort by date Sort by votes
bemmia said:
Two weeks ago I upgraded my well-used Ryzen 2700x to a Ryzen 5900x.
Everything was working fine, until I wanted to edit a photo in Luminar. When I wanted to zoom into the picture (which maxes out the CPU for a short amount of time) my PC crashes instantly. My screens are going black, fans are still spinning like normal but I cannot use anything anymore until I reset my pc. After resetting my pc everything is back to normal.
I knew something wasn't right, so I tried a stress test in cinebench. When pressing the start button in cinebench, my pc crashes intstantly just like before.
Good to say: I can render a video in Premiere pro without any problems (and also maxing out my cpu, wich makes this issue weird)

After testing some things I changed the overclocking in the BIOS so the CPU is in ECO mode (as said in the BIOS: Eco-Mode (95W)). When using this setting, I can run cinebench for at least 10 minutes so my PC doesn't crash anymore. Also editing photos in luminar is going well.

I do not want to limit the power of my brand new CPU to 95W, so what can possibly be the solution so I can use my new CPU to it's full potential?

System:
Mobo: MSI X470 GAMING PLUS
CPU: AMD Ryzen 9 5900x
RAM: 32GB Corsair Vengeance LPX 2666MHz
GPU: MSI GeForce GTX 770 2GB Gaming
PSU: Corsair CX600M (80 Plus Bronze)
BIOS: Default settings with latest beta driver (as suggested by MSI for 5900x)

The following event is logged by Windows everytime this issue occurs:
XML: 
  <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
  <EventID>41</EventID>
  <Version>8</Version>
  <Level>1</Level>
  <Task>63</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8000400000000002</Keywords>
  <TimeCreated SystemTime="2022-03-17T15:29:21.1163591Z" />
  <EventRecordID>38782</EventRecordID>
  <Correlation />
  <Execution ProcessID="4" ThreadID="8" />
  <Channel>System</Channel>
  <Computer>Dennis-PC</Computer>
  <Security UserID="S-1-5-18" />
  </System>
  <EventData>
  <Data Name="BugcheckCode">0</Data>
  <Data Name="BugcheckParameter1">0x0</Data>
  <Data Name="BugcheckParameter2">0x0</Data>
  <Data Name="BugcheckParameter3">0x0</Data>
  <Data Name="BugcheckParameter4">0x0</Data>
  <Data Name="SleepInProgress">0</Data>
  <Data Name="PowerButtonTimestamp">0</Data>
  <Data Name="BootAppStatus">0</Data>
  <Data Name="Checkpoint">0</Data>
  <Data Name="ConnectedStandbyInProgress">false</Data>
  <Data Name="SystemSleepTransitionsToOn">0</Data>
  <Data Name="CsEntryScenarioInstanceId">0</Data>
  <Data Name="BugcheckInfoFromEFI">false</Data>
  <Data Name="CheckpointStatus">0</Data>
  <Data Name="CsEntryScenarioInstanceIdV2">0</Data>
  <Data Name="LongPowerButtonPressDetected">false</Data>
  </EventData>
  </Event>
Click to expand...

The problems you are describing sound like they are either power or temp related.

You mention you can run the CPU at stock settings in Premier Pro - when running that for a while (10+ mins) what do your temps look like? You can use the free Hardware Monitor tool to check this - this will show both the CPU and Motherboard VRM temps. Temps would need to be going over 90C for this to be the cause though.

The other issue may just be that your PSU isn't up to driving that 5900X - the CX600M isn't a bad unit however may not be enough for a 12 core cpu. If the temps are OK, the fact that limiting the CPU to 95W resolves the issue suggests power might be the problem.
 
Upvote 0 Downvote
cdrkf said:
The problems you are describing sound like they are either power or temp related.

You mention you can run the CPU at stock settings in Premier Pro - when running that for a while (10+ mins) what do your temps look like? You can use the free Hardware Monitor tool to check this - this will show both the CPU and Motherboard VRM temps. Temps would need to be going over 90C for this to be the cause though.

The other issue may just be that your PSU isn't up to driving that 5900X - the CX600M isn't a bad unit however may not be enough for a 12 core cpu. If the temps are OK, the fact that limiting the CPU to 95W resolves the issue suggests power might be the problem.
Click to expand...

Temps are not the problem, in eco mode it's 62 degrees celcius after 10 minutes of cinebench.
When starting my PC fresh, ambient temperature and directly running cinebench without ECO mode enabled, it directly crashes (not after 5 seconds or so, really within 0,1 second).

I however have 1 extension cable for my mobo. Maybe trying to remove that one to see what happens
 
Upvote 0 Downvote
I tried removing the extension cable and changing my RTX770 for a RTX960 (which consumes less power)
This did not completely solve the issue. However, it could run cinebench for a short amount of time after getting the black screen.
 
Upvote 0 Downvote
Update:
I ended up upgrading my mobo and PSU, now everything works like a charm.

PSU: Corsair RM750x
Mobo: Gigabyte B550 AORUS ELITE V2

I think the problem was in the power delivery of the motherboard.
 
  • Like
Reactions: cdrkf
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom