PC crashes and i dont know why

Rudmer15

Prominent
Jul 22, 2017
19
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510
My pc is crashing and i dont know why while gaming, i think my motherboard is overheating but i'm not sure. my specs are:
CPU: AMD Black Edition - AMD FX 6300
GPU: ASUS Radeon RX460 4G STRIX
Motherboard: ASRock 970M Pro3
Case: Sharkoon VG4-W
PSU: LC-Power LC6460GP3
CPU Cooler: Hyper 212 EVO
RAM: KINGSTON HyperX Fury DDR3 1866MHz 8GB
OS: Windows 10

So what happens: I'm playing a game, and suddenly it crashes, what i see is a shade of what i saw while playing the game. For example: When im playing a game (The Witcher 3) and i look up at a dark-blue sky, the moment it crashes i see that color but only that color. Then i have to force-press it out. I still hear the noise but for 3 seconds long. It crashes faster when i play on higher settings. It also crashes faster when i have my sidepanel on. It doesnt happen when i'm on the internet, only when playing games. At first i thought it was the processor, so i bought the Hyper 212 but it still happens. I stress tested my pc with AIDA64 Extreme. After 12 minutes of stress-testing the processor it happened again. Weird thing is: when i bought my Hyper 212 (2-05-2017) i immediately stress tested and it could go on for 2,5 hours without crashing and now it happens after 12 mins even though the temperatures dont go higher than 48. Thank you for helpng in advance.

Edit: I disabled in UEFI setup that the motherboard shuts down the pc after overheating and it still happens
 
If you don't have heat problems, the next place to look is your PSU, which is garbage-tier. If the low-quality parts are starting to go, the PSU has a good shot at failing at load. While your first descriptions would suggest the GPU, the GPU is not old and a GPU wouldn't cause a problem when stressing the CPU. Unless, of course, you've got two problems, a bad PSU and a bad GPU caused by the PSU. Though I wouldn't worry about that until I had a known good PSU in there and the problem persists.
 


What do you recommend for around 50?
 


There's actually a good sale on this PSU, which tends to be the least expensive recommendable PSU already.

PCPartPicker part list / Price breakdown by merchant

Power Supply: SeaSonic - S12II 520W 80+ Bronze Certified ATX Power Supply ($34.98 @ Newegg)
Total: $34.98
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2017-07-22 11:01 EDT-0400

Hopefully this resolves your issue. If not, we'll move onto the next likely source.
 
ok, so just checked the psu, after checking it doesnt seem to be a bad psu... I haven't heard of it before, but reading the specs and certifications, it seems a decent psu. Though , there are more chances for the psu to be faulty, i think the cpu is to blame for this problem. Try running prime95 for 10 mins and see if it crashes....
 


I downloaded and opened it, i have 4 options: Small FFTs, In-place large FFTs, blend and custom, which on should i choose?
 


Leave it on blend and select the no. of test threads to run as 6. Dont change any settings
 


No, it's actual junk. It's a notorious brand that uses bottom-tier manufacturers, poor protections, old designs, and garbage Chinese capacitors. Not one of those listed certifications has anything to do with the quality of the PSU. Nobody with real experience with these issues will dispute any of this.

And now you're suggesting that someone using one of these PSUs, with a problem that can very possibly be a failing PSU should be doing more stress-testing of their CPU. This is terrible, irresponsible advice. Are you going to buy him new parts if he fries his rig?

 
I never questioned your judgement, i just stated my opinion. The psu maybe low budget but if it doesnt have a problem, why blame it on it. And I would personally suggest the op to buy a better psu as you shouldn't cheap out on a psu. But i would also say if a brand of psu is not heard of, doesn't mean its bad. There's a company named circle and they manufacture psu, case fans and cabinets; their psu is very decent; i bet not a lot of people have heard about it but who uses it will say otherwise.
 


You don't test a junk PSU possibly having problems by stressing a junk PSU in someone's rig. Do you test if your car's brakes are working by going for a drive on the expressway? If you're having chest pains, do you decide to explore that by running a 5K?

 


I really appreciate your help, but can you explain why the crashing happens faster when putting on the side-panel?
 


Have you actually measured that or is it a subjective feeling? That would be caused by temperatures, but you said it never went above 48, which wouldn't cause a heat-related shutdown. You can try and reapply the thermal paste and the cooler to try and reduce that chance that is in fact heat-related and you're getting faulty readings for some reason, but you still shouldn't be stress-testing when you have a bottom-tier PSU which may be causing a problem.

 


Alright, about the PSU, im borrowing a friend's PSU and he gets to use mine to see if he has the same problem.

So i installed my friends PSU and made sure all my drivers are up-to-date and it still happens