Question PC crashes around twice a week for months with a Video TDR error but nothing I tried fixed it. What can I do?

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Feb 5, 2024
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Hi,
so since a pretty long time now, my PC just keeps on crashing and I really dont know what I can do about it. I think it is an issue with my graphic card, I have whocrashed installed on my PC and it says its a "Video TDR Error" with the bugcheck code
"0x116(0xFFFF83060E9F3460, 0xFFFFF802BCF3BE00, 0xFFFFFFFFC000009A, 0x4)".
I have tried many differend Nvdida drivers, I did a few clean reinstalls of the drivers with DDU but the problems always came back.
DMP Files are here: https://drive.google.com/file/d/11lWrgW1MoakkkOqKY3A_WLmP8WLVq-7C/view?usp=drive_link
And here are my PC specs:

CPU: Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz 3.60 GHz
RAM: 2 x 8GB Hyperx Fury DDR4
Graphic Card: Geforce RTX 2070 Super
Mainboard: TUF Z390-Plus Gaming
Power Supply: bequiet Pure Power 11 650W
Windows 10 and GPU drivers are installed on a Samsung 970 Evo Plus 500GB SSD


Please keep in mind that I already tried the "usual" stuff to fix these problems, be it sfc/scannow and all the usual command you can find on the internet or stuff like changing drivers with DDU. Sadly, I never had success with it.
The crashes occure at random moments, for example, I just watch a video on youtube and suddenly my screen just freezes, the sound continues for a few more seconds and then my PC restarts.
 
VIDEO_TDR errors are one of the easier ones to diagnose, since they occur when the GPU or associated drivers crash and fail to recover. As a general rule, if they occur across multiple GPU driver revisions, then the problem is often a HW fault with the GPU itself (or in *very* rare cases a damaged PCI-E slot).

The simple test is to try and run with a different GPU, if one is available.
 
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