pc crashes daily, not sure how to troubleshoot; help!

[gordon.sindelar]

pc crashes daily, not sure how to troubleshoot. This is totally menacing. I built this system myself about 3 years ago. I know enough to spec and build a system, but not enough to know how to troubleshoot and fix the issue I am having.

Basically, my system boots into Windows with no problem. However, it crashes and reboots itself on an almost daily basis. Please help in troubleshooting this for me! I suspect it may be a bad motherboard, but I really do not know.

I've run memtest and got no errors therefrom. That's about as far as I've gone. Any help is greatly appreciated!! Here are the specs from Speccy:

Operating System
Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i5 4670K @ 3.40GHz 30 °C
Haswell 22nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
Motherboard
Gigabyte Technology Co. Ltd. H87-D3H-CF (SOCKET 0) 28 °C
Graphics
VS24A (1920x1200@59Hz)
VS24A (1920x1200@59Hz)
Intel HD Graphics 4600 (Gigabyte)
Storage
232GB Samsung SSD 840 EVO 250G SCSI Disk Device (SSD) 27 °C
1863GB Western Digital WDC WD20EZRZ-00Z5HB0 SCSI Disk Device (SATA) 25 °C
Optical Drives
ATAPI iHAS124 W SCSI CdRom Device
Audio
Realtek High Definition Audio

 

[omegadoom13]

http://www.tomshardware.com/forum/261145-31-perform-steps-posting-post-boot-video-problems
Have you gone through that checklist?

 

[gordon.sindelar]

I just went through that checklist. I changed the BIOS to XMP memory enabled. We'll see if that makes any difference. Thanks for the link! Oh, and I ordered a system speaker which I currently do not have.

 

[seagate_surfer]

You may also download the HDD's testing software from the manufacture to rule them out as the culprit.

 

[gordon.sindelar]

Its been 2 days and no crashes!!! Fingers are still crossed, but it appears as though the XMP setting was the culprit. I'll update at a later date.

 

[gordon.sindelar]

It started crashing again. Son of a ... It's at the shop for diagnosis.

 

[gordon.sindelar]

OK. I'm back. It appears as though my SSD boot drive was bad. It has been replaced and has not crashed yet. Fingers still crossed.

 

[gordon.sindelar]

O.M.G. Curse this system. Still crashing. I have a strong suspicion my Windows install is corrupt and will need a fresh install. Fun. Fun.

 

[norcalsc]

Go get your money back

 

[gordon.sindelar]

Still trying to troubleshoot this issue without having to reinstall windows. This is the latest I've come up with:

https://social.technet.microsoft.com/Forums/windows/en-US/4d74523f-2b9e-4fe7-9b5e-f0153166adcc/hibernation-fails-after-installation-of-sp-1?forum=itprovistasp

1. Run CMD.EXE as administrator

2. Run the following command: bcdedit -enum all

Look for "Resume from Hibernate" in the output from the command above(example below):

Resume from Hibernate

---------------------

identifier {3d8d3081-33ac-11dc-9a41-806e6f6e6963}

device partition=C:

path \Windows\system32\winresume.exe

description Windows Vista (TM) Enterprise (recovered)

inherit {resumeloadersettings}

filedevice partition=C:

filepath \hiberfil.sys

pae Yes

debugoptionenabled No

3. Once you have found it, copy the value for identifier (in this example - {3d8d3081-33ac-11dc-9a41-806e6f6e6963})

4. Run the following command: bcdedit /deletevalue {3d8d3081-33ac-11dc-9a41-806e6f6e6963} inherit

5. Test hibernation.

Initial tests are successful. We'll see what happens over some time.

 

[seagate_surfer]

gordon.sindelar, what dedication. Keep us posted.

 

[gordon.sindelar]

Still crashing. Mother clucker!!!

 

[seagate_surfer]

Still crashing. Mother clucker!!!

OS re installation needed maybe? When does it crash?

 

[gordon.sindelar]

Was crashing either while asleep or upon awakening from sleep. I'm reinstalling Win7 now. What fun!

 

[gordon.sindelar]

Reinstall complete. First sleep test successful. We'll see how it goes.

 

[seagate_surfer]

Reinstall complete. First sleep test successful. We'll see how it goes.

I'll be here waiting...

 

[gordon.sindelar]

Crashed again. Ntoskernal. Curses. Still at a loss. Going to try the bcdedit again, but have absolutely NO confidence it will work. iOS is looking nice.

 

[gordon.sindelar]

Crashed again when awakening from sleep. Ntoskrnl. Going to to change power settings to "never" sleep. Not the band aid solution I'm looking for, but will go with it for now.

 

[seagate_surfer]

Crashed again when awakening from sleep. Ntoskrnl. Going to to change power settings to "never" sleep. Not the band aid solution I'm looking for, but will go with it for now.

Yea, I saw that that error was power related. As a side note, SSD's really do not need to go to sleep. Just lock the unit and unlock when needed. That is what I do. Keep me posted.

 

[gordon.sindelar]

Without getting into the LONG details. I believe my RAM is bad. Strange thing is the RAM did pass MEMTEST. So either I am wrong, or MEMTEST is wrong. Not sure which.

(I put the RAM in a system that was rock stable. That RAM gave the previously rock stable system BSOD's so bad the OS wouldn't load. Put the old RAM back in and the system was fine again. Not sure if BIOS had anything to do with it, but I doubt it.)

 

[Peter Martin]

Sleep destroys ram over time. It probany is faulty. Don’t ever sleep it

 

[gordon.sindelar]

Peter Martin, thanks for the input. I was not aware of that and will certainly follow your advice.

 

[Peter Martin]

You can hibernate just don’t sleep it. Win 10 with fastboot allows super fast boot times so sleep not necessary

Win 7 boots pretty fast too if everything is good

My kid’s acer laptop boots in three seconds