over 2 years old system, never had issue until about few months back where these random crashes started to occur. its mostly during playing games but had it happen during work or just browsing web. sometimes there is no crash for week or two, sometimes there are several crashes during single day.
what happens is, the computer either freezes and i have to do hard reset, or it just resets it self. sometimes after reset i am unable to boot, there is black screen, fans spin, leds on but no activity. to make computer boot, i need to pull memory stick out and put it back in and it will boot.
the store i bought the system from had me troubleshoot some items, all tested fine. at the end, he suggested to reinstall windows, but he said it would wipe all stuff i have installed. this is the last thing i want to do really as i have tons of programs i use for work installed, plugins, updates atc, which reinstalling all would be major pain. so before i do so, i wander if anyone could think of something else i could try?
he basically had me do memory test, test for cpu overheating, and graphic card test with furmark.
system specs below
what happens is, the computer either freezes and i have to do hard reset, or it just resets it self. sometimes after reset i am unable to boot, there is black screen, fans spin, leds on but no activity. to make computer boot, i need to pull memory stick out and put it back in and it will boot.
the store i bought the system from had me troubleshoot some items, all tested fine. at the end, he suggested to reinstall windows, but he said it would wipe all stuff i have installed. this is the last thing i want to do really as i have tons of programs i use for work installed, plugins, updates atc, which reinstalling all would be major pain. so before i do so, i wander if anyone could think of something else i could try?
he basically had me do memory test, test for cpu overheating, and graphic card test with furmark.
system specs below
| Case | iBUYPOWER Slate 4 Tempered Glass ARGB Gaming Case |
| Case Fans | Default Case Fan |
| Processor | Intel® Core™ i7-10700KF Processor (8x 3.80 GHz /16MB L3 Cache) |
| Processor Cooling | iBUYPOWER 240mm Addressable RGB Liquid Cooling System - Black - Free Upgrade to iBUYPOWER DEEPCOOL GAMERSTORM RGB 240mm CASTLE 240EX Liquid Cooler |
| Memory | 16 GB [8 GB x2] DDR4-3200 Memory Module - ADATA XPG SPECTRIX D41 (RGB LED) |
| Video Card | NVIDIA GeForce RTX 3070 - 8GB GDDR6 (VR-Ready) - [PRE-ORDER ITEM] |
| Motherboard | MSI Z490-A PRO - WiFi, ARGB Header (2), USB 3.2 Ports (1 Type-C, 3 Type-A), M.2 Slot (2) |
| Power Supply | 700 Watt - High Power - 80 PLUS Gold |
| Advanced Cabling Options | Standard Default Cables |
| Primary Hard Drive | 1 TB WD Blue SN550 M.2 PCIe NVMe SSD -- Read: 2400MB/s; Write: 1750MB/s |
| Secondary Hard Drive | 1 TB Seagate Barracuda Hard Drive -- 64MB Cache, 7200RPM, 6.0Gb/s - Single Drive |
| Sound Card | 3D Premium Surround Sound Onboard |
| Network Card | Onboard LAN Network (Gb or 10/100) |
| Operating System | Windows 10 Home w/ Windows Recovery USB - (64-bit) |
| Monitor Cable | DisplayPort to HDMI 6 Feet Gold-Plated Male to Male Cable |
Facebook
Twitter
Instagram