Question PC crashes Randomly (BSOD), and everytime, the fail message is different.

Yalmaz Khan

Commendable
Feb 20, 2021
3
1
1,515
Hope everyone is doing alright. I recently started getting BSOD crashes after I cleaned my computer.
I used air blower to blow the dust away, and I made sure to not let the fans spin, (as i busted my psu and gpu last time by letting it spin).

I cleaned my gpu, washed its heat sink, and let it dry. applied thermal paste and installed it back.

This is important, the reason for cleaning my pc was because it had started to show glitter all over the display, I had restart the pc everytime to fix it.

Now that I have cleaned it, the screen glitter is gone, but I am consistently getting BSODs, each time, with a different "what failed" message.

Some of those bsod include:
.usb.sys
.ci.dll
.something like critical program died
.kmode exception not handeled
.And one of those bsod came more than once, perhaps several times IRQL not less or equal

There are a few more that I do not remember.

I used windows memory diagnostics, there were no errors.

I stress tested gpu vram and chip, for 20 minutes on OCCT. it heats up, indicating that its under load.

No errors occured on the gpu either. But when i am in the game, like war thunder which takes full 8gb vram, BSOD appears. At times, I was able to run the game for an hour before BSOD.

And if the pc decides, it crashes even if I am doing nothing.

My pc specs are xeon e3 1230, rx 570 8gb, power supply is tx 650, which is quite sufficient. mobo is dq 67.

I am planning to take out the rams and processor, clean their gold pins and sides with isopropyl, because I remember doing the same for my cousin to fix his pc, and it worked. I doubt its the same issue for my pc, but I'll try this today.

If that does not work, I am planning to reinstall windows, because this morning, when I decided to turn on the pc, it crashes at the welcome screen, with BSOD message IRQL not less or equal.
 

Lutfij

Titan
Moderator
Welcome to the forums, newcomer!

When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Please include the age of the PSU. BIOS version for your motherboard at this moment of time?
 

Yalmaz Khan

Commendable
Feb 20, 2021
3
1
1,515
apologies for incomplete specs, I have
e3 1230 processor, 14gb ddr3 1333mhz ram, rx570 8gb gpu, 3 hdd 500gb, tx 650 power supply, latest motherboard bios, dq 67 motherboard. Generic chassis, and i keep it open for ventilation. Windows 10 pro updated. Old 1600x1200 monitor.

Power supply and hdd are a year old.
Rest of the pc is 4-5 years old.

Edit: just to make sure no one gets confused, when i said psu and gpu were busted, it was 4-5 years ago. i busted gtx 550 ti with a korean psu because i let the fans spin during air blowing.
 
Last edited:
Dust in your PC cannot cause snow or any other artifacts on your screen. The only problem that dust can cause is thermal throttling by plugging up heatsinks. It's good practice to keep your case clean but you don't need to be so meticulous as to remove your video card's cooler to clean it. Even pet hair would have a hard time clogging a video card's cooler and generally can only clog a CPU cooler's fins because those fins are deeper and fewer in number.

This problem you're having sounds like a VRAM issue similar to one that I had with an XFX RX 5700 XT THICC-III that I got as an RMA replacement (so I had to RMA twice in total).

VRAM problems can be confusing because they sometimes manifest intermittently, but will appear more frequently over time. This may have given the illusion that blowing the dust out of your PC fixed the problem but I can guarantee you that it didn't.

Also, cleaning the contact foot of your video card can cause more harm than good. In 34½ years of building PCs (since 1988), I have never cleaned a video card's contact foot.

This is how to diagnose if the problem is your RX 570:

  1. Remove your RX 570 from your PC
  2. Install a different video card into your PC
  3. Do the same things that resulted in problems
If you do the same things with the other video card that resulted in problems with your RX 570 and nothing bad happens, then your RX 570 is dying. If the same problems that occurred with your RX 570 also occur with the other video card, then the problem is not your RX 570.
 

Yalmaz Khan

Commendable
Feb 20, 2021
3
1
1,515
Dust in your PC cannot cause snow or any other artifacts on your screen. The only problem that dust can cause is thermal throttling by plugging up heatsinks. It's good practice to keep your case clean but you don't need to be so meticulous as to remove your video card's cooler to clean it. Even pet hair would have a hard time clogging a video card's cooler and generally can only clog a CPU cooler's fins because those fins are deeper and fewer in number.

This problem you're having sounds like a VRAM issue similar to one that I had with an XFX RX 5700 XT THICC-III that I got as an RMA replacement (so I had to RMA twice in total).

VRAM problems can be confusing because they sometimes manifest intermittently, but will appear more frequently over time. This may have given the illusion that blowing the dust out of your PC fixed the problem but I can guarantee you that it didn't.

Also, cleaning the contact foot of your video card can cause more harm than good. In 34½ years of building PCs (since 1988), I have never cleaned a video card's contact foot.

This is how to diagnose if the problem is your RX 570:

  1. Remove your RX 570 from your PC
  2. Install a different video card into your PC
  3. Do the same things that resulted in problems
If you do the same things with the other video card that resulted in problems with your RX 570 and nothing bad happens, then your RX 570 is dying. If the same problems that occurred with your RX 570 also occur with the other video card, then the problem is not your RX 570.
Update:
I did clean the motherboard, and all the gold pins of cpu, rams, and gpu. And contrary to what I believed, my gpu is NOT dying.
Though cleaning the pc did not fix the bsod, I have finally figured out that the issue was caused by recent windows update, that somehow got corrupted while installing.

I came to this conclusion because I took out the operating hdd, and put it into another pc, that also has a 4gb version of rx 570. And it caused the same issue.

Although I still have my doubts on the health of my gpu, so I will be testing it after my windows gets updated again to the latest version.

And one more thing to clarify, I seasonally clean my pc. Since I live in somewhat green area, with alot of dust and humidity in the air, the heat sinks of gpu and cpu get clogged with thick dust balls sooner that you would expect.

The ram pins get dusty to the extent that the pc fails to starts if they are not cleaned off. And the pins do need cleaning, look it up on the internet, its a real thing. It might be that you live in a cleaner environment.

The glitching has not occured so far, and no bsod. As of now, I have reinstalled the windows, and now its updating.
 
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Update:
I did clean the motherboard, and all the gold pins of cpu, rams, and gpu. And contrary to what I believed, my gpu is NOT dying.
Though cleaning the pc did not fix the bsod, I have finally figured out that the issue was caused by recent windows update, that somehow got corrupted while installing.

I came to this conclusion because I took out the operating hdd, and put it into another pc, that also has a 4gb version of rx 570. And it caused the same issue.

Although I still have my doubts on the health of my gpu, so I will be testing it after my windows gets updated again to the latest version.

And one more thing to clarify, I seasonally clean my pc. Since I live in somewhat green area, with alot of dust and humidity in the air, the heat sinks of gpu and cpu get clogged with thick dust balls sooner that you would expect.

The ram pins get dusty to the extent that the pc fails to starts if they are not cleaned off. And the pins do need cleaning, look it up on the internet, its a real thing. It might be that you live in a cleaner environment.

The glitching has not occured so far, and no bsod. As of now, I have reinstalled the windows, and now its updating.
Well, I'm glad that you've solved the problem. There's nothing wrong with cleaning your PC, I just wanted to save you from the time-consuming hassle that I know it can be. What matters most is that you've found the problem and everything will be fine. (y):D
 

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