Question PC crashes randomly with several bluescreens

Aug 5, 2020
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Hey, so i dont know if the problem lays on my HDD or my SSD or even my RAM so i hope my crash file helps you to help me..:ROFLMAO:
Also, if I play games, my screen freezes randomly for 1-2 seconds... Heat is okay and FPS are good aswell... is it the same reason my PC crashes sometimes?

I only have the default Antivirus

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System Information
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Time of this report: 8/5/2020, 20:22:34
Machine name: DESKTOP-G5JFLII
Machine Id: {423BCAD9-5488-434D-B260-07B4896334A6}
Operating System: Windows 10 Pro 64-bit (10.0, Build 19041) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: BIOS Date: 07/31/19 09:50:58 Ver: 05.0000E (type: BIOS)
Processor: AMD Ryzen 5 2600X Six-Core Processor (12 CPUs), ~3.6GHz
Memory: 16384MB RAM
Available OS Memory: 16314MB RAM
Page File: 10619MB used, 10694MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0084 64bit Unicode

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DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

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Display Devices
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Card name: NVIDIA GeForce RTX 2060 SUPER
Manufacturer: NVIDIA
Chip type: GeForce RTX 2060 SUPER
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_1F06&SUBSYS_13A310DE&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 16188 MB
Dedicated Memory: 8031 MB
Shared Memory: 8157 MB
Current Mode: 1920 x 1080 (32 bit) (144Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.651367,0.333008), Green(0.319336,0.613281), Blue(0.151367,0.057617), White Point(0.312500,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: VX2458 Series
Monitor Id: VSC36AF
Native Mode: 1920 x 1080(p) (143.996Hz)
Output Type: HDMI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edab19158bdd0d0a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edab19158bdd0d0a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edab19158bdd0d0a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edab19158bdd0d0a\nvldumdx.dll
Driver File Version: 27.21.0014.5167 (English)
Driver Version: 27.21.14.5167
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.7
Hardware Scheduling: Supported:True Enabled:False
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 05/07/2020 02:00:00, 1038344 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71E3E-5C46-11CF-4167-AD331BC2D635}


And the Memory.dmp

Microsoft (R) Windows Debugger Version 10.0.20153.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 18362 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Kernel base = 0xfffff80450e00000 PsLoadedModuleList = 0xfffff80451248150
Debug session time: Sun Aug 2 03:28:22.349 2020 (UTC + 2:00)
System Uptime: 0 days 12:36:28.882
Loading Kernel Symbols
...............................................................
.......Page 22d632 not present in the dump file. Type ".hh dbgerr004" for details
.........................................................
.....................................................
Loading User Symbols
PEB is paged out (Peb.Ldr = 0000008bc6d63018). Type ".hh dbgerr001" for details
Loading unloaded module list
................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff804
50fc2390 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffff9a09738abc60=000000000000003b
8: kd> !analyze -v
*******************************************************************************
[LIST]
[*]*
[*]Bugcheck Analysis *
[*]*
[/LIST]
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff804514b76ea, Address of the instruction which caused the bugcheck
Arg3: ffff9a09738ac590, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 2514

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-G5JFLII

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.mSec
Value: 6069

Key : Analysis.Memory.CommitPeak.Mb
Value: 75

Key : Analysis.System
Value: CreateObject

Key : WER.OS.Branch
Value: 19h1_release

Key : WER.OS.Timestamp
Value: 2019-03-18T12:02:00Z

Key : WER.OS.Version
Value: 10.0.18362.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE: 3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff804514b76ea

BUGCHECK_P3: ffff9a09738ac590

BUGCHECK_P4: 0

CONTEXT: ffff9a09738ac590 -- (.cxr 0xffff9a09738ac590)
rax=ffffb783bbce3000 rbx=000000008bcb6886 rcx=0000000000000b31
rdx=ffffb783bbce8988 rsi=ffffb783fed86050 rdi=00000000413253bb
rip=fffff804514b76ea rsp=ffff9a09738acf80 rbp=6f70ffffb783bbc3
r8=ffff9a09738acf88 r9=0000000000000001 r10=ffffb7840c8480fe
r11=ffff9a09738acfb0 r12=ffffb783bbc3d000 r13=0000000000000000
r14=ffff9a09738ad1f0 r15=ffff9a09738ad210
iopl=0 nv up ei pl nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050206
nt!CmpPerformCompleteKcbCacheLookup+0x15a:
fffff804
514b76ea 395d00 cmp dword ptr [rbp],ebx ss:0018:6f70ffffb783bbc3=????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

PROCESS_NAME: svchost.exe

STACK_TEXT:
ffff9a09
738acf80 fffff804514bb540 : ffffb783fed86050 ffff9a0900000000 ffff9a0900000001 ffff9a09738ad1f0 : nt!CmpPerformCompleteKcbCacheLookup+0x15a
ffff9a09
738ad050 fffff804514b8934 : ffff9a090000001c ffff9a09738ad3a0 ffff9a09738ad368 0000000000000000 : nt!CmpDoParseKey+0x670
ffff9a09
738ad2f0 fffff804514b681f : ffffcc876a58d9a0 ffffb783d05a4b01 0000000000000000 0000000000000001 : nt!CmpParseKey+0x274
ffff9a09
738ad510 fffff804514b4c81 : ffffcc876a58d900 ffff9a09738ad758 ffffcc8700000040 ffffcc875e4ef7a0 : nt!ObpLookupObjectName+0x78f
ffff9a09
738ad6d0 fffff804514be19c : 0000000000000001 0000000000000000 0000000000000000 ffffcc875e4ef7a0 : nt!ObOpenObjectByNameEx+0x201
ffff9a09
738ad810 fffff804514be01d : 0000008bc6efdf40 ffff9a09738adb80 0000000000000001 0000000000000000 : nt!ObOpenObjectByName+0x5c
ffff9a09
738ad860 fffff804514c003f : 0000000000001000 000001faafad503c 0000000000000009 000001faafad66c0 : nt!CmOpenKey+0x29d
ffff9a09
738adac0 fffff80450fd3c18 : 0000000000000020 ffff9a09738adb80 000001faafad5000 0000008bc6efdcc0 : nt!NtOpenKeyEx+0xf
ffff9a09
738adb00 00007ffde747e3c4 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceCopyEnd+0x28
0000008b
c6efde68 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x00007ffde747e3c4


SYMBOL_NAME: nt!CmpPerformCompleteKcbCacheLookup+15a

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

STACK_COMMAND: .cxr 0xffff9a09738ac590 ; kb

BUCKET_ID_FUNC_OFFSET: 15a

FAILURE_BUCKET_ID: 0x3B_c0000005_nt!CmpPerformCompleteKcbCacheLookup

OS_VERSION: 10.0.18362.1

BUILDLAB_STR: 19h1_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {3df4caed-9f95-78dd-d2de-48862f739011}

Followup: MachineOwner
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If you need any more Information please tell me
My hardware is about 1 year old


Bluescreen Messages are
DPC_WATCHDOG_VIOLATION
PFN_LIST_CORRUPT

KERNEL_SECURITY_CHECK_FAILURE (used to have this couple months ago but not anymore)
QRQL_NOT_OR_EQUAL (used to have this couple months ago but not anymore)
 

Colif

Win 10 Master
Moderator
Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

copy that file to documents

upload the copy from documents to a file sharing web site, and share the link in your thread so we can help fix the problem
 

ASK THE COMMUNITY