Question PC Crashes regularly whether in Windows 11 or Linux.

[Bentums]

I cant get my desktop to run stable - it crashes within minutes. Tried using Linux instead of Windows 11 but it still crashes. Memtest 86 shows no errors with all drives disconnected, but if I run Memtest with any SATA drive connected, I get errors. Has anyone met this before? I have tried 2 different motherboards, 2 graphics cards, replaced RAM with new sticks, tried a different psu. Nothing solves the problem. Any thoughts?

 

[egda23]

What SATA drives, motherboard, CPU , PSU ?
Drives are new ?
Tested different SATA data cables ?
Proper SATA drivers and Bios ?
Fresh Win 11 or Linux installation ?

 

[Bentums]

Motherboard is MPG X570.
CPU is Ryzen 7 3800X.
PSU is Artic Blue 750/850W.
Tried different SATA cables
Bios is latest version from MSI
Have a fresh Linux disc, and a newly updated Windows disc. With either connected, I get the same random shutdowns.

 

[egda23]

[SOLVED] - Artic Blue 850W Power Supply | Reviews needed

Hello guys , So I found this power supply on sale for £32.58 ($40.78) . Im building my first pc so I need to know if its good . Mobo : MSI B450M Pro CPU : Ryzen 3 1200 GPU : MSI GTX 970 Twinfrozr 4GB Thanks!

forums.tomshardware.com

This PSU was already discussed here.
Can you test with another brand /model ?

 

[Bentums]

I tested it with my old psu which was a CIT 500CB and got the same shutdown issue, even without loading the system. My old psu ran for 7 years without a hitch, so although is is undersized, it should be stable. I even tried different mains leads.

 

[egda23]

What GPU and RAM ?
XMP enabled or not, and does it make a difference ?

 

[Bentums]

GPU is NVidia 730. Also tried a 710 but had the same problem.

RAM is Corsair Corsair CMK16GX4M2B3200C16 Vengeance LPX 16 GB (2 x 8 GB) DDR4 3200 MHz but I also tried a brand new Crucial CT8G4DFRA266 8GB DDR4 2666MHz.

The fault persists with either RAM.

(Thanks for your help, btw)

 

[egda23]

When you run Linux as a live version from a USB stick, with all SATA drives disconnected, what happens ?

 

[Bentums]

I get the same unexpected restart when I run Linux. I'm told Linux gives better analytics, but I'm not familiar with it.

 

[egda23]

I get the same unexpected restart when I run Linux. I'm told Linux gives better analytics, but I'm not familiar with it.

Yes but did you disconnect the HDD / SSD and run only from the USB stick and in RAM ? This is for trying to pinpoint a faulty HDD or SSD

 

[Bentums]

XMP was disabled. I tried enabling it but still have the problem.

 

[Bentums]

Yes but did you disconnect the HDD / SSD and run only from the USB stick and in RAM ? This is for trying to pinpoint a faulty HDD or SSD

Yes, I ran Linux with all HDD and SSD disconnected. Still had the shutdown problems. Didn't auto-restart, which is what Windows does.

 

[egda23]

With all the swapping you did, that more or less leaves the CPU.
Wait for other peoples' ideas

 

[PEnns]

What cooler do you have for your CPU?

Have you checked to see if temperatures are an issue that might be causing the shutdowns?? Especially CPU temperature.

 

[Bentums]

I have the standard AMD cooler fitted. CPU temps are low, no more than 50 deg.

 

[Bob.B]

Yes, I ran Linux with all HDD and SSD disconnected. Still had the shutdown problems. Didn't auto-restart, which is what Windows does.

Tough to keep up with all the swapping you have done.

Perhaps go to a working pc and put a copy of linux on a flash stick.
Boot the stick and make sure it functions.

Take the stick back to the problem pc.
Unplug all disk and disc.
One stick of ram in the proper slot.....xmp off.
Boot the flash stick and test.

 

[Bentums]

A friend showed me how to boot into Ubuntu via a usb stick. It showed errors on the cpu. Last thing I would have suspected. AMD agreed an RMA and I now have a replacement cpu. Ongrats to Egda23 who sussed it! Also thanks to Bob.B.