Question PC Crashes under CPU and GPU overload

[Ziad 7]

While playing a game like warframe or warzone 2.0 the PC crashes and the cpu ez debug led shines red. + i can't turn the pc after crash off i need to use the PSU power switch to turn it off. swapped PSU and the problem still persists. swapped RAM and the problem still persists. done every test for the cpu and gpu and there were no problems at all .normal cpu and gpu temps. now i suspect it's the motherboard because the pc only crashes when the power hungry components run at their full power usage. it's only one trip to manufacturer ( warranty ) so i need to make it count.

EDIT : did a couple of GPU + CPU Heavy load tests . pc didn't crash
but while i play GAMES THAT USE THAT SAME AMOUNT OF LOAD ON THE CPU AND GPU IT SHUT'S OFF

my rig :

CPU : Ryzen 5 3400g
GPU : RX vega 11 (intergrated )
Motherboard : B450 MSI Tomahawk MAX II
RAM : HyperX 3200mhz 8gb 16cl , Tforce DarkZ 3200mhz 8gb 16cl
HDD : Western Digital 640 gb 7200rpm green . X2
PSU : CoolerMaster Elite 600 v4

 

[Aeacus]

swapped PSU and the problem still persists

What PSU you used to swap? And is the Cooler Master unit the one you put in, or took out? 🤔

PSU : CoolerMaster Elite 600 v4

Terrible quality PSU and should never be used. That thing is a ticking time bomb. I'd take it out ASAP and throw it away. While getting good quality PSU instead, e.g Seasonic Focus/PRIME or Corsair RM/RMi/RMx/HX/HXi/AX/AXi, in 550W or 650W range.
(All 3 of my PCs are also powered by Seasonic, full specs with pics in my sig.)

For 2nd opinion about your PSU,
PSU list: https://forums.tomshardware.com/thr...er-list-rev-14-8-final-update-jul-21.3624094/

Your PSU sits in Tier E. While what i suggest, is in Tier A.

 

[Lutfij]

Happy New Year!

the PC crashes
Please define what you mean by the term crash. Does the system reboot?

RAM : HyperX 3200mhz 8gb 16cl , Tforce DarkZ 3200mhz 8gb 16cl
You've got two different makes of rams on your build...that might very well be your issue. Ditch the mixed and matched rams and invest in a dual channel ram kit.

PSU : CoolerMaster Elite 600 v4
How old is the PSU in your build?

You forgot to mention the make and model of your motherboard. Include the BIOS version for your motherboard.

 

[Ziad 7]

What PSU you used to swap? And is the Cooler Master unit the one you put in, or took out? 🤔



Terrible quality PSU and should never be used. That thing is a ticking time bomb. I'd take it out ASAP and throw it away. While getting good quality PSU instead, e.g Seasonic Focus/PRIME or Corsair RM/RMi/RMx/HX/HXi/AX/AXi, in 550W or 650W range.
(All 3 of my PCs are also powered by Seasonic, full specs with pics in my sig.)

For 2nd opinion about your PSU,
PSU list: https://forums.tomshardware.com/thr...er-list-rev-14-8-final-update-jul-21.3624094/

Your PSU sits in Tier E. While what i suggest, is in Tier A.

the cooler master is the new one
the old psu was a thermaltake VERY OLD one

 

[Ziad 7]

Happy New Year!

the PC crashes
Please define what you mean by the term crash. Does the system reboot?

RAM : HyperX 3200mhz 8gb 16cl , Tforce DarkZ 3200mhz 8gb 16cl
You've got two different makes of rams on your build...that might very well be your issue. Ditch the mixed and matched rams and invest in a dual channel ram kit.

PSU : CoolerMaster Elite 600 v4
How old is the PSU in your build?

You forgot to mention the make and model of your motherboard. Include the BISO version for your motherboard.

i swapped my motherboard 5 times (same model , via warranty )
the last time it took a ram with it
and had to swap the ram to a tforce one

+ i tried to play the games that the pc crashes in with each ram ALONE but the problem still persists
crash meaning : pc loses signal to monitor and the cpu ez debug led shines red
doesn't reboot

updated the post with the motherboard model

latest bios update : ver 7C02vH9

the PSU is 6 months old. i got the issue for more then 1 year

 

[Lutfij]

Very likely your old PSU was the splinter that set the mishaps in motion. Model of the older Thermaltake PSU? Even if your Coolermaster PSU was brand new, it's an expensive paperweight.

latest bios update : ver 7C02vH9
You sure you got the motherboard make and model right?
https://www.msi.com/Motherboard/B450-TOMAHAWK-MAX/support
Doesn't show up on BIOS versions. You got the MSI part right since I know that they are the only brand that has a naming scheme similar to that.

 

[Ziad 7]

Very likely your old PSU was the splinter that set the mishaps in motion. Model of the older Thermaltake PSU? Even if your Coolermaster PSU was brand new, it's an expensive paperweight.

latest bios update : ver 7C02vH9
You sure you got the motherboard make and model right?
https://www.msi.com/Motherboard/B450-TOMAHAWK-MAX/support
Doesn't show up on BIOS versions. You got the MSI part right since I know that they are the only brand that has a naming scheme similar to that.

Very likely your old PSU was the splinter that set the mishaps in motion. Model of the older Thermaltake PSU? Even if your Coolermaster PSU was brand new, it's an expensive paperweight.

latest bios update : ver 7C02vH9
You sure you got the motherboard make and model right?
https://www.msi.com/Motherboard/B450-TOMAHAWK-MAX/support
Doesn't show up on BIOS versions. You got the MSI part right since I know that they are the only brand that has a naming scheme similar to that.

can't really remember the the model and i don't have the psu right now
i can get it later

Yes i'm sure
msi b450 tomahawk max II

 

[Ziad 7]

can't really remember the the model and i don't have the psu right now
i can get it later

Yes i'm sure
msi b450 tomahawk max II

but right now i wanna know
is it like the old psu broke the motherboard or somethin' ?
or ?

 

[Lutfij]

Motherboard : B450 MSI Tomahawk MAX
msi b450 tomahawk max II
you do realize that they are two different SKU's right? That being said, the BIOS version you have is the latest for the Max II variant of the B450 chipsetted motherboard. You could try and reflash the BIOS, then clear the CMOS and then try again but one thing remains...you've got a terrible PSU, plain and simple!

 

[Ziad 7]

Motherboard : B450 MSI Tomahawk MAX
msi b450 tomahawk max II
you do realize that they are two different SKU's right? That being said, the BIOS version you have is the latest for the Max II variant of the B450 chipsetted motherboard. You could try and reflash the BIOS, then clear the CMOS and then try again but one thing remains...you've got a terrible PSU, plain and simple!

Motherboard : B450 MSI Tomahawk MAX
msi b450 tomahawk max II
you do realize that they are two different SKU's right? That being said, the BIOS version you have is the latest for the Max II variant of the B450 chipsetted motherboard. You could try and reflash the BIOS, then clear the CMOS and then try again but one thing remains...you've got a terrible PSU, plain and simple!

okay might try that later tonight

okay okay i got a cheap psu i get it ... but still the problem was before i swapped the psu so of course the problem isn't from it right ?
i need to know the broken part
+ you see me talk about a broken part a lot. that's because of something i forgot
to mention. after the crash there is a possibility that the pc won't post and the RGB led from the motherboard will turn from the base led ( in my case it's red )
to white and the cpu ez debug led will stay lit and will restart 3 times ( which later i discoverd it's a memory failure restart feature in the motherboard )

the only way to fix this is by resetting the ram multiple times. but there is a twist. when I remove the hyperx ram and keep the tforce one in this situation the pc boots normally. but when i plug back again it doesn't boot. same while using one stick of ram. when I use tforce one alone the pc boots.but when using the hyperx stick alone it doesn't. I have to reset the hyperx ram multiple times so the pc can boot. so i thought the issue was from the hyperx ram and decided to ship it to the manufacturer and use the tforce ram until it get's swapped. but before I ship it I played some games while the tforce ram was the only ram in the pc. the pc crashed. and sometimes gave me a Memory Management BSOD ( forgot to mention it ). now i don't really know what the problem is. that's why i think it's the motherboard because i think it's a power outage of some sort

btw sorry for my bad English :"

 

[Aeacus]

okay okay i got a cheap psu i get it ...

Not cheap, but terrible PSU. There are actually 400+ bucks PSUs, that are complete garbage.

but still the problem was before i swapped the psu so of course the problem isn't from it right ?

All your issues, PC crashing, RAM not working, MoBo giving issues - can all be explained by a poor/terrible Thermaltake PSU you had running in there. And while you replaced PSU, with same "quality" or far worse one, it doesn't instantly mean that issue wasn't with the PSU. PSU can damage every single component it is connected to, which is your whole PC. And your "new" PSU might have made things actually far worse.

Point is; unless you get yourself good quality PSU, you can not rule out PSU issue.

And as far as RAM goes, it's another bad idea to mix RAM, especially from different manufacturers.

Just for info, what are your CPU temps? On idle and under load?

 

[Ziad 7]

Not cheap, but terrible PSU. There are actually 400+ bucks PSUs, that are complete garbage.



All your issues, PC crashing, RAM not working, MoBo giving issues - can all be explained by a poor/terrible Thermaltake PSU you had running in there. And while you replaced PSU, with same "quality" or far worse one, it doesn't instantly mean that issue wasn't with the PSU. PSU can damage every single component it is connected to, which is your whole PC. And your "new" PSU might have made things actually far worse.

Point is; unless you get yourself good quality PSU, you can not rule out PSU issue.

And as far as RAM goes, it's another bad idea to mix RAM, especially from different manufacturers.

Just for info, what are your CPU temps? On idle and under load?

Not cheap, but terrible PSU. There are actually 400+ bucks PSUs, that are complete garbage.



All your issues, PC crashing, RAM not working, MoBo giving issues - can all be explained by a poor/terrible Thermaltake PSU you had running in there. And while you replaced PSU, with same "quality" or far worse one, it doesn't instantly mean that issue wasn't with the PSU. PSU can damage every single component it is connected to, which is your whole PC. And your "new" PSU might have made things actually far worse.

Point is; unless you get yourself good quality PSU, you can not rule out PSU issue.

And as far as RAM goes, it's another bad idea to mix RAM, especially from different manufacturers.

Just for info, what are your CPU temps? On idle and under load?

idle : 30c - 38c
underload : 45c - 55c

i can't really swap the psu right now because of financial problems
i know about the mixing ram issue but im pretty sure it's not the main problem for the crash here. anyway i want to know. could it be a motherboard issue ?. if it's a mobo issue i can swap it via manufacturer. + the point of ruling out the psu issue is the new psu won't just f*** up my pc instantly after i install it. so i'm sure the problem is from a part else then psu. maybe the psu is bad indeed but it won't ruin my pc just by installing it :"

 

[Aeacus]

maybe the psu is bad indeed but it won't ruin my pc just by installing it :"

You didn't just install your Cooler Master unit, you also turned your PC on.
Reminder:

swapped PSU and the problem still persists.

i can't really swap the psu right now because of financial problems

I can tell, but since your PC doesn't work properly anyways, better to shut it down for good, until you have money to buy proper PSU.

i know about the mixing ram issue but im pretty sure it's not the main problem for the crash here.

While not the main problem, but it can add to the problem. Since when PC crashes, it doesn't tell you why it crashed. Some of the crashes have been due to your RAM mixing. That much you've told us, that you tried without mixing RAM and you got the PC working, somewhat.

if it's a mobo issue i can swap it via manufacturer.

If i'd be MSI, i wouldn't swap your MoBo. Also, shouldn't you already know that?
Reminder:

i swapped my motherboard 5 times (same model , via warranty )

It's a miracle that MSI is putting up with you for this long. Though, did you tell MSI that you have PSU issue and PSU was the one that damaged MoBo? 🤔

 

[Ziad 7]

[/QUOTE]

after the crash there is a possibility that the pc won't post and the RGB led from the motherboard will turn from the base led ( in my case it's red )
to white and the cpu ez debug led will stay lit and will restart 3 times ( which later i discoverd it's a memory failure restart feature in the motherboard )

the only way to fix this is by resetting the ram multiple times. but there is a twist. when I remove the hyperx ram and keep the tforce one in this situation the pc boots normally. but when i plug back again it doesn't boot. same while using one stick of ram. when I use tforce one alone the pc boots.but when using the hyperx stick alone it doesn't. I have to reset the hyperx ram multiple times so the pc can boot

i think this is the part that you are talking about in mixing ram
no my pc doesn't work properly even without mixing ram

I played some games while the tforce ram was the only ram in the pc. the pc crashed. and sometimes gave me a Memory Management BSOD ( forgot to mention it )

 

[Aeacus]

PC not being able to boot to OS vs PC crashing with BSoD are two huge differences in PC's operation. True, both occasions doesn't mean that PC works fine but you being able to boot into OS, without mixing RAM, is a huge step forwards.

With RAM, and when you are able to boot to OS, but still get BSoD, you need to test the RAM with memtest86, to look if your RAM produces errors or not. 1 pass of memtest86 (all of it's 13 tests) is bare minimum, while 2 passes is better and 4 passes are generally considered as acceptable, validating that RAM works normally. That is, 0 errors during all those 4 passes.
memtest86: https://www.memtest86.com/

For one 8GB RAM stick, one memtest86 pass takes ~2h. So, for 4 passes, it takes ~8h. Whereby better to let the PC run and test the RAM overnight.

If you do get errors, it's indication that RAM isn't okay and you're looking towards buying new RAM.

 

[Ziad 7]

PC not being able to boot to OS vs PC crashing with BSoD are two huge differences in PC's operation. True, both occasions doesn't mean that PC works fine but you being able to boot into OS, without mixing RAM, is a huge step forwards.

With RAM, and when you are able to boot to OS, but still get BSoD, you need to test the RAM with memtest86, to look if your RAM produces errors or not. 1 pass of memtest86 (all of it's 13 tests) is bare minimum, while 2 passes is better and 4 passes are generally considered as acceptable, validating that RAM works normally. That is, 0 errors during all those 4 passes.
memtest86: https://www.memtest86.com/

For one 8GB RAM stick, one memtest86 pass takes ~2h. So, for 4 passes, it takes ~8h. Whereby better to let the PC run and test the RAM overnight.

If you do get errors, it's indication that RAM isn't okay and you're looking towards buying new RAM.

okay my friend, I'm gonna try that.