PC crashes while gaming AMD driver problem.

[Dutchpixel]

So my friend has an issue with his new PC and when wants to play any kind of game the PC crashes in some kind of grey screen with a buzzing noise i downloaded a program to let it see what is causing the crash. http://imgur.com/LMXtSsw.

Can anyone tell me what we need to do.
I deleted the drivers with DDU multiple times and reinstalled it no difference.
He is using the latest drivers from AMD.

Specs:
CPU: i5 6600
GPU: MSI RX 480 8GB gaming X
MoBo: MSI b150m mortar
RAM: 8GB corsair vengeance
PSU: Corsair vs450
Case: NZXT s340
HDD: WD Blue
Monitor: Samsung FHD C24F390FHU (connected with HDMI because of freesync)
OS: Windows 10 Home 64bit

Thanks in advance.

 

[fedefury]

if you look at the text, you will see that a third party program has affected the crash. This is most probably a virus, I suggest a fresh install or a try installing windows again using a backup key. good luck!

 

[Silverbear]

"PC crashes in some kind of grey screen with a buzzing noise"

That is a power supply failure, your friend's Corsair VS450 is a very low quality PSU that can't handle the hardware.

Replace it with a better quality unit (check out the PSU tier list in my sig) and this problem will be resolved.

 

[Dutchpixel]

if you look at the text, you will see that a third party program has affected the crash. This is most probably a virus, I suggest a fresh install or a try installing windows again using a backup key. good luck!

Sorry for the very late response i reinstalled windows with all drivers and the crash is still happening.

 

[Silverbear]

Sorry for the very late response i reinstalled windows with all drivers and the crash is still happening.

Yes, because this isn't a software issue. The Corsair VS power supplies are known to unreliable, just ask anyone on this forum and they'll agree. Do you have a PSU your friend can borrow to test?

The RX 480 also requires a 500 Watt PSU:

http://www.realhardtechx.com/index_archivos/Page362.htm

 

[Dutchpixel]

Sorry for the very late response i reinstalled windows with all drivers and the crash is still happening.

Yes, because this isn't a software issue. The Corsair VS power supplies are known to unreliable, just ask anyone on this forum and they'll agree. Do you have a PSU your friend can borrow to test?

The RX 480 also requires a 500 Watt PSU:

http://www.realhardtechx.com/index_archivos/Page362.htm

I have a EVGA 500B at home but i cant grab it right now for testing so i have to wait for that.