Hello,
I recently got a new monitor (Acer KG271U) and was excited to get my "modest" 2K 75hz working.
I changed into 2K easily, but when I try to change to 75hz I get black screen for 10-20 secs and PC reboots.
Seeing the event log there is a Kernel-Power error 41-63 and a dump with codename 'UNEXPECTED_KERNEL_MODE_TRAP'
PC:
Ryzen 5 2400g
Vega 56 MSI airboost
550W Seasonic Gold+ PSU
MSI B450M PRO-VDH mobo
2x8GB G.skill RIPJAWS V 3000MHz
256GB SSD
2TB HDD
2 case fans
I have tried cleaning up AMD drivers with their utility and installing WHQL driver, same problem happens.
I'm at 19.9.2 at the moment.
Any other setting change like moving from RGB to YCbCr or 10bpc to 8bpc crashes the PC as well.
I also tried connecting the monitor to a new PC i ordered for my cousin (Ryzen 5 3600, B450M PRO-VDH Plus, RX 580, etc, 2x8GB 3000MHz) and no problems in that PC..
Really don't know what to do, any tips please?
Many thanks.
I recently got a new monitor (Acer KG271U) and was excited to get my "modest" 2K 75hz working.
I changed into 2K easily, but when I try to change to 75hz I get black screen for 10-20 secs and PC reboots.
Seeing the event log there is a Kernel-Power error 41-63 and a dump with codename 'UNEXPECTED_KERNEL_MODE_TRAP'
PC:
Ryzen 5 2400g
Vega 56 MSI airboost
550W Seasonic Gold+ PSU
MSI B450M PRO-VDH mobo
2x8GB G.skill RIPJAWS V 3000MHz
256GB SSD
2TB HDD
2 case fans
I have tried cleaning up AMD drivers with their utility and installing WHQL driver, same problem happens.
I'm at 19.9.2 at the moment.
Any other setting change like moving from RGB to YCbCr or 10bpc to 8bpc crashes the PC as well.
I also tried connecting the monitor to a new PC i ordered for my cousin (Ryzen 5 3600, B450M PRO-VDH Plus, RX 580, etc, 2x8GB 3000MHz) and no problems in that PC..
Really don't know what to do, any tips please?
Many thanks.