Question PC Crashing help

JodeToad

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Mar 5, 2015
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Computer Type: Custom Build
GPU: R9 390
CPU:
Intel i7 quad
Motherboard: MSI 7918
RAM: 16gb DDR3
PSU: 550w
Operating System & Version: Windows 10
GPU Drivers: AMD 20.2
Chipset Drivers: No idea
Background Applications: Usual chrome steam spotify
Description of Original Problem: When playing certain games my PC screen goes black and if there's audio playing its making a jarring noise and only thing I can do is force it to turn off and turn it on again. In otherwords it's crashed. Although this doesn't happen with all games at first I thought it was just higher graphics games but it does it on house flipper and xcom 2 but then doesnt do it on ARK or the sims. Most indie games work fine though. Some games it happens as soon as you load it up e.g GTA V wont get passed 2 mins of loading. Some will play for a bit and then do it e.g Xcom 2 I can play about 1 mission before it does it.
Troubleshooting: Wiped my computer and reinstalled all drivers several times. Done the Furr test (this after a while also crashed my computer), Cried
OCCT
107507 errors :(
If this is a suspected hardware fault with my GPU could you guys also recommend a upgrade for it one that would work on my PC and doesn't break the bank. Thanks in advance x
 

Grobe

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Has this broblem being around for long time?
What is the full name/brand of your RAM and PSU ?
Did you change anything (or maybe a windows upgrade) before the problem started (if "no" on first q)?
 

JodeToad

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Mar 5, 2015
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Yeah the problem has been around a while, since the issue started I've upgraded my RAM so pretty sure it's not that Timetec Hynix IC DDR3 PC3-12800 1600 MHz Non ECC Unbuffered 1.35V/1.5V Dual Rank 240 Pin UDIMM Desktop PC Computer Memory Ram Module Upgrade (16GB(8GBx2)) is the full name of RAM. EVGA SuperNOVA 550 GS is the PSU. I noticed the issue after I Reset my PC had a lot installed and it was the easiest option. Saying that I can't confirm or deny that is what caused it as I was playing a lot of indie games then that as I've mentioned doesn't cause the crash but also not saying it isnt that.
 

Grobe

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I'd recommend you go to the MSI web page and see if you can find a compatibility list to see if tha particuar ram modules are guaranteed to be supported. OR you can visit Timetec webpage to do the reverse check.

You also could perform a memory test using Memtest86+ (the version that ship with certain Linux distros (Ubuntu, Mint, etc..) may be newer than the one found on the web site)
 

Grobe

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If properly ruled out, I'd agree on your conclusion of a bad GPU as the most likely component having the issue.

However - I cannot say that with full confidence (there will always be a chance that the motherboard is the faulty part), you simply have to either buy a new one to test, or you can try testing your GPU in another computer if you have access to such.

One thing you may not have tried yet: Try installing an older GPU driver version, just to se if that makes the computer responds differently.
 

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