pc crashing in game (irql_not_less_or_equal )

Ste V

Reputable
Nov 13, 2014
17
0
4,510
So a couple of weeks ago I was playing Arma 3 for about 2 hours when all of a sudden my pc crashes, It gave and gave me the IRQL not less or equal Blue screen with the error code and then rebooted my computer.

Heres what my events log pulled up for the 15th of march

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x000000000013e818, 0x000000000000000f, 0x0000000000000001, 0xfffff8014e9c4b57).

I then did the windows 8 RAM/Memory check/debug but it came up with no errors. I tried opening HW monitor to see if any one of my components were overheating or something and it crashed again with the same error code and everything.


I've heard somewhere that it may be a Driver issue but I have no idea where to start troubleshooting that.

PC specs

Cpu: intel 5820k I7 processor

GPU: Nvidia gtx 970

Motherboard: ASUS X99-PRO LGA 2011-v3 Intel X99 SATA 6Gb/s USB 3.0 ATX Intel

RAM:Crucial Ballistix Sport 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 2400 (PC4-19200)
Desktop Memory Model BLS2K8G4D240FSA

PSU: CORSAIR HX Series HX850 850W ATX12V 2.3 / EPS12V 2.91 SLI Ready CrossFire Ready 80 PLUS GOLD

HD: Western Digital Red NAS Hard Drive WD20EFRX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive



any help is appreciated

Thanks
 
Solution
I don't game, but your components look fine.
"IRQL not less or equal" crash message points to driver/component issues. I have no doubts about that.

Suggest -
1. Re-install all the drivers from the ASUS motherboard CD, or download and install/update to the latest.
2. Re-install/update to the latest graphics driver for your Nvidia gpu.
3. i notice you have only 2 sticks of RAM (i.e. 2 channels) when your X99 is for quad-channel RAM (i.e. 4 sticks). Doubt if this could be the cause of your problems. Merely means you are not optimal for RAM speed throughput. In any case, try with only 1 stick. Then the other. Also, when using both sticks, ensure one is on the other side of the cpu socket. Your motherboard manual should have diagrams...

ThomasLeong

Honorable
May 27, 2013
305
1
10,960
I don't game, but your components look fine.
"IRQL not less or equal" crash message points to driver/component issues. I have no doubts about that.

Suggest -
1. Re-install all the drivers from the ASUS motherboard CD, or download and install/update to the latest.
2. Re-install/update to the latest graphics driver for your Nvidia gpu.
3. i notice you have only 2 sticks of RAM (i.e. 2 channels) when your X99 is for quad-channel RAM (i.e. 4 sticks). Doubt if this could be the cause of your problems. Merely means you are not optimal for RAM speed throughput. In any case, try with only 1 stick. Then the other. Also, when using both sticks, ensure one is on the other side of the cpu socket. Your motherboard manual should have diagrams indicating where/which slots to install the sticks of RAM. Also, check your RAM setings in BIOS that the 2400 rating is being obtained (not higher than that).
4. Change the SATA cable to your hard-disk.
5. What cpu cooling are you using for the i7 5820K.
6. Is the cpu being overclocked? Throttle down a couple of GHz or more if being overclocked, and try using this lower speed for a while.
 
Solution

Ste V

Reputable
Nov 13, 2014
17
0
4,510
3: I looked in my motherboard book/guide and installed my ram in right slots (d1 and B1 iirc)
5: Im using the coolermaster H90 to cool my cpu
6: nope still stock


I'll post back later after i reinstall/tinker with my drivers and the sata cables