Question PC crashing occasionally when playing games

[Firebon3]

Hello
I'm not very advanced when it comes to PCs. I've built two before and the first one I have 0 issues with. This most recent one I've been having some hiccups with. I will play a variety of games and occasionally it will crash. I can play the exact same game over and over again and there will be no problems. The last crash that I had was 4 days ago, to which I updated my drivers and updated to most recent windows, which I thought did the trick. Today, I started up a completely different game and it was running fine for about 10-15 minutes before it crashed. PC will blackscreen, but all fans keep spinning (LED fans don't turn off). Event viewer shows Event 41, Kernel-Power, Task Category 63. BugcheckCode, SleepInProgress, PowerButtonTimestamp, and BootAppStatus are all 0. Unsure as to why it will run fine some days and then crash other days. Memtest86 came back with no errors.


Specs:
CPU: Ryzen 7 5800X
CPU Cooler: Phantom Spirit 120 SE
GPU: PowerColor Fighter AMD Radeon RX 6700XT
MB: MSI B550 Gaming Gen3
RAM: Silicon Power Value Gaming DDR4 RAM 32GB (2x16GB) 3200MHz
PSU: EVGA 650GT
Chasis: MAG Forge 112R
Storage: 4 TB HDD and a 256 GB SATA SSD
OS: Windows 11
Monitors: 2 Acer KG221Q

 

[Lutfij]

BIOS version for your motherboard? What sort of tempos do you see when the issue crop up?

PSU: EVGA 650GT
How old is the PSU in your build? Try and source(borrow, not buy) a donor PSU that's reliably built with higher wattage and see if that resolves the issue.

 

[Firebon3]

BIOS version for your motherboard? What sort of tempos do you see when the issue crop up?

PSU: EVGA 650GT
How old is the PSU in your build? Try and source(borrow, not buy) a donor PSU that's reliably built with higher wattage and see if that resolves the issue.

PSU I've never used, but that's what I'm thinking the issue is. Going to get a 850W and test it. Gotta source it first. Might be able to get one from a friend. Problem is, crashes are so random that it may be 4 days before next crash (which is what happened today)

BIOS version is P.50 1.2.0 (6/27/2023 date)
GPU temps aren't above 50 and CPU temps barely hit over 70 under load.

 

[Firebon3]

BIOS version for your motherboard? What sort of tempos do you see when the issue crop up?

PSU: EVGA 650GT
How old is the PSU in your build? Try and source(borrow, not buy) a donor PSU that's reliably built with higher wattage and see if that resolves the issue.

Just crashed again today after a few hours being fine. Checked temps. Max package temp on CPU was 78, max on CCD #0 was 83.8. GPU hot spot got to 86 max.

 

[mc_spaceman]

disable fast boot
disable hibernation
disable sleep
set hard drives to "never" power down under power optons
set video card to not power down

 

[Firebon3]

disable fast boot
disable hibernation
disable sleep
set hard drives to "never" power down under power options
set video card to not power down

All of these were already set as such

 

[mc_spaceman]

All of these were already set as such

found this.. i was thinking it was driver related initially, but you had said you had updated the drivers?

have you updated the bios to the latest revision? all windows updates are current? motherboard chipset drivers are current from the manufacturer website?

https://answers.microsoft.com/en-us...-task-63/e4da41ca-15ed-4653-a005-2c965ae97077

most frown on it. but i use a program called "iobit-driver booster". i install the free version to only update all drivers, and then uninstall it. i have found over the past 6-7 years it is about 99.9% accurate with driver packs.

 

[Firebon3]

found this.. i was thinking it was driver related initially, but you had said you had updated the drivers?

have you updated the bios to the latest revision? all windows updates are current? motherboard chipset drivers are current from the manufacturer website?

https://answers.microsoft.com/en-us...-task-63/e4da41ca-15ed-4653-a005-2c965ae97077

most frown on it. but i use a program called "iobit-driver booster". i install the free version to only update all drivers, and then uninstall it. i have found over the past 6-7 years it is about 99.9% accurate with driver packs.

I will double check all of this. I've just installed a Corsair MN850e for a PSU. Upon installing it, I took out the old PSU and noticed a problem...That PSU that I installed I had in a box for years, unopened. When I uninstalled it, I looked and it turns out that the box contained the WRONG PSU that was a EVGA 550 G3, 100W under what I had expected...If the issues persist, I plan to try the above that you've mentioned, but seeing that the PSU was a 550 and NOT the 650 it was supposed to be, I'm led to believe this was my issue...I have NO idea how I completely missed the 550 on the side, but the box was unopened so I guess i trusted it too much. Will keep this thread updated on if it persists or not.

Edit: I had downloaded the driver booster and there were 9 drivers that needed to be installed, but none of them were related to the motherboard, GPU, CPU, etc. but I updated them. Thanks!