Question PC crashing on Cold War

[Oldpcgamer001]

Hi! I recently got a new Windows on my pc since the old one was wack. And after that whenever im playing Cold War my pc goes black and crashes, sometimes instantly and sometimes i can play for a while before it happens.
The pc is a InWin pc from their website, and I did not experience this issue before the new windows 11 home i got.

Kernel Power critical error 41 in Event Viewer after every crash.

Specs:
AMD Ryzen 9 3900x
RTX 2080TI ROG STRIX
AEROUS X570 PRO WIFI, BIOS Version: F36a
G.SKILL 2x8 3600Mhz
Intel m.2 660p 1TB
PSU InWin 650W 800+ Gold
InWin A1+ White Case


MY PC: https://www.in-win.com/en/gaming-chassis/a1-plus


List of things I've tried:

Tried updating AMD Drivers
Tried updating NVIDIA Drivers.
Tried XMP on and Off with different Mhz.
Tried undervolting CPU for lower temps.
Tried stock speeds.
Resetting BIOS and PC.
Checked temps.
Stress tested pc, not crashing.
Not crashing in Cinebench R23.
Heaven benchmark for GPU not crashing.
Power supply voltages looking good while gaming.
Tried editing power plan.
Tried other games like Need for speed Heat, Apex Legends, Minecraft on Ultra and Wither 3 Ultra graphics. no crashes.

Logs from Cold War from start to crash, didn't see any suspicious from the log but i sent it anyways.

log_hwinfo_Cold_War.CSV

Event Viewer:

 

[Lutfij]

AEROUS X570 PRO WIFI, BIOS Version: F36a
You have one more BIOS version, pending update. See if that alleviates the issue.

As for the PSU, how old is the unit?

 

[sizzling]

Have you tried a fresh install of the game?

 

[Oldpcgamer001]

AEROUS X570 PRO WIFI, BIOS Version: F36a
You have one more BIOS version, pending update. See if that alleviates the issue.

As for the PSU, how old is the unit?

I will try the new update, and the PSU is from 2019

 

[Oldpcgamer001]

Have you tried a fresh install of the game?

I will try that now

 

[punkncat]

In a situation where you are having a game specific issue, it's not a bad idea to do some looking around on searches for the title. I have this issue with a game I like and it is related specifically to the game and a recent update.

That is a whole lot of power(ful) inside a case like that.

 

[Oldpcgamer001]

In a situation where you are having a game specific issue, it's not a bad idea to do some looking around on searches for the title. I have this issue with a game I like and it is related specifically to the game and a recent update.

That is a whole lot of power(ful) inside a case like that.

Yeah I've tried a bit and I don't seem to find a solution..but does the Kernel power error help you guys?

 

[pwnunow]

Yeah I've tried a bit and I don't seem to find a solution..but does the Kernel power error help you guys?

I would get the same exact problem, only while playing videos games (even CS GO). Replaced my PSU too, still didn’t work.
I started getting those issues after installing windows 11 too and have seen many other people having the same issue with windows 11, have you tried going back to windows 10 to see if the issue persists?

 

[punkncat]

Error 41 can be common with PSU failing, but is also every time the PC turns off unexpectedly.

Have you checked through Event Viewer to see if there are any other items in Critical or Error?

 

[Oldpcgamer001]

I would get the same exact problem, only while playing videos games (even CS GO). Replaced my PSU too, still didn’t work.
I started getting those issues after installing windows 11 too and have seen many other people having the same issue with windows 11, have you tried going back to windows 10 to see if the issue persists?

I can try to go back to 10 and see if the issue still persist!

 

[Oldpcgamer001]

Error 41 can be common with PSU failing, but is also every time the PC turns off unexpectedly.

Have you checked through Event Viewer to see if there are any other items in Critical or Error?

Will do, seems so weird tho, since i got windows 11 and then it started crashing, will check

 

[pwnunow]

Will do, seems so weird tho, since i got windows 11 and then it started crashing, will check

Checking in, did it work?

 

[Oldpcgamer001]

Checking in, did it work?

I updated the BIOS to a new version and it has not crashed yet, updating tomorrow for a final answer

 

[pwnunow]

I updated the BIOS to a new version and it has not crashed yet, updating tomorrow for a final answer

Sounds good, let me know!
Did you have an updated version of the bios available, or just reinstalled the current version?

 

[Oldpcgamer001]

Sounds good, let me know!
Did you have an updated version of the bios available, or just reinstalled the current version?

It still crashed after the BIOS Update...

Doing a windows reinstall so maybe it helps

 

[pwnunow]

Sounds good. Also, did you run reliability history? Sometimes it may say “hardware error”.