Question PC crashes randomly ?

[Gasss]

hi, recently from a year ago or something , at every start my PC crashes a lot of times until at some point it stops, but when i reset it the cycle restarts, and i have to make it crash until it stops.
It's a prebuilt MSI MPG B460 Trident A (MS-B926) with an i5-10400F CPU and a 3060 Ti GPU.

When i read a minidump about the crash i see a problem with nvdia graphics driver but no matter how many drivers I try, every one of them makes the PC crash with a freeze or a black screen.

 

[Misgar]

Unfortunately the i5-10400F does not contain integrated graphics, so you can't unplug the RTX 3060Ti and plug your monitor to the motherboard.

I'm assuming you don't have a spare PCIe GPU card to test instead of the 3060?

If the PSU is still good, the next thing I'd do is to uplug your current Windows boot drive (and any other disks) then fit a cheap SATA SSD. Anything from 120GB or bigger will do. The cheapest SATA SSDs start around $12.

Download the latest Windows ISO, burn to USB memory and install a fresh copy of Windows on the SATA SSD. If the problem persists, it's probably a hardware fault. If the problem disappears, it's probably a Windows fault.
https://www.microsoft.com/en-us/software-download/windows11

The other thing you could try is booting the computer from USB with MemTest86. Run a complete test (several hours). Any errors and either your RAM settings are wrong (disable XMP) or the RAM is faulty (replace).
https://www.memtest86.com/

To proceed any further (after testing with a SATA SSD) requires a box of spare parts. With no idea of the fault, I'd swap the GPU first, then RAM, the PSU, the CPU and finally the motherboard.

Obviously this is impossible if you don't have any spare parts. Is there a computer repair shop nearby, or is your computer still under warranty?

 

[Gasss]

hi thanks man in the first place for the response, i will try the advice that you said to me, unfortantely i already took it to the msi support and a repair shop nearby but every time after some time passed by, the computer restarts to crash so i imagine that is a windows problem? im going to try your advices, thank you very much.

 

[Gasss]

Hello @Gasss,
This sounds like a persistent GPU driver crash tied to the RTX 3060 Ti on the MPG B460 Trident A—you're not alone. Try a full clean install using the [NVIDIA Cleanup Tool](https://www.nvidia.com/en-us/geforce/forums/game-ready-drivers/13/566611/for-those-having-hard-freeze-or-crash-or-black-scr/), disable onboard graphics in BIOS, and enable Debug Mode in the NVIDIA Control Panel. If that doesn’t help, underclocking the GPU slightly or testing with a different PSU may stabilize things. Hardware aging could also be a factor.

Best Regards,
Kenoxiw Henry

thanks man!

 

[Gasss]

hi guys, while im trying the various fix that you suggested me im sending you the link to some screeenshot of the debug of the dump, maybe you can get more info imgur