Hi,
Back in May i built my first PC. Everything was absolutely fine at first- booted first time, no issues. But I was using a cooler that I'd had laying around the house for 6 years, which just wasn't cutting it. I was playing Control in DX12 mode and couldn't hear the game because the fans were running too loud.
After I replaced that cooler I've been dealing with full computer crashes under certain circumstances. What happens is the entire screen just goes black, the sound continues playing. The fans speed up to full eventually my monitor will say it has no signal, and the only way to fix the computer is to simply power it down and turn it back on again. When it turns back on, either the screen is completely fine but Windows 10 comes up saying "display driver failed to start" in the notification log (which I'm guessing is from the crash), or the computer is acting like the GPU drivers weren't installed at all (and therefore it needs another restart).
Thing is- not all games cause this. Control on Direct X 12 mode was the first game where I saw this... but Direct X 11 mode isn't affected. I ran Tropico 6 for 8 hours straight without any issue. But the longest I've managed to run Heaven benchmark for is 15 minutes before a crash.
All the information I could google for similar crashes was a PSU problem. I'd kinda picked a brand I hadn't really heard of because I didn't have much choice. But I managed to snag a Corsair RM850x back in June. I replaced it, rewired everything, and nothing changed. I've still got the crashes.
Since they started happening after the cooler change, I decided to get a third cooler. I fitted that last week, and nothings changed.
I used HWiNFO64 with Heaven running, trying to see what my temperatures were when a crash occurred. Nothing looked too high when the crash occurred, but I wasn't recording them to look back on or post here.
Today I tried to see if I screwed up the PCI-E port somehow, and moved the GPU to the other port. This was the first time I actually timed things and it was just under 5 minutes before the crash. So the port can't be the problem.
So far, the only thing that seems to have had any impact in increasing the time Heaven runs is removing everything from the extension lead BUT the PSU, computer speakers and monitor. I'm using a UK Masterplug 6 socket 2m extension lead, if that helps at all. Around the 5 minute mark is where most of my crashes occur, but having just those 3 things plugged in gave me that nearly-15-minute time.
Another interesting thing that did happen was one day I had turned on my PC, then later went to play a game on my PS4 Pro. Both are plugged into the same extension lead, both output to the same monitor. When I went to swap the monitor back to my PC, it was just... black. The PC had clearly had one of these crashes, or something similar, but the fans weren't running at full speed. But I had done this previously with no issues.
http://speccy.piriform.com/results/4DbzC0XuvjEwRvoo4jlUdAo
Since it doesn't look to actually be listed on speccy:
PSU- Corsair RM 850x.
Cooler - Arctic Liquid Freezer II 240mm.
The only thing I haven't tried yet is changing the GPU. I've got the GTX 970 from my old rig ripped out ready to plug in, but honestly... I've just not been motivated enough to try it yet. That and it uses 2 6 pin connectors, whereas the 2080 Super uses 2 8 pin connectors. So if the problem is gone, I can't necessarily blame the 2080 Super for it.
Basically, I'm just looking for any ideas on what might be causing this and any suggestions on how to fix it, or any way to more accurately troubleshoot to narrow the problem down more
I've got 2 remaining theories myself:
GPUs screwed
Or I'm potentially not getting enough power from the extension cord.
But I'm very new to this, and am not even sure if my theories are anywhere near correct. I could have just had 2 bad PSUs one after the other. Nothing I do seems to have any impact, so I need another opinion.
Hopefully this is enough information, but please let me know if theres anything else you might need (and how to grab it)
I'll try and do the GPU swap at some point, but yeah... I've messed around with it enough today and the motivation just isn't there anymore 😫
Back in May i built my first PC. Everything was absolutely fine at first- booted first time, no issues. But I was using a cooler that I'd had laying around the house for 6 years, which just wasn't cutting it. I was playing Control in DX12 mode and couldn't hear the game because the fans were running too loud.
After I replaced that cooler I've been dealing with full computer crashes under certain circumstances. What happens is the entire screen just goes black, the sound continues playing. The fans speed up to full eventually my monitor will say it has no signal, and the only way to fix the computer is to simply power it down and turn it back on again. When it turns back on, either the screen is completely fine but Windows 10 comes up saying "display driver failed to start" in the notification log (which I'm guessing is from the crash), or the computer is acting like the GPU drivers weren't installed at all (and therefore it needs another restart).
Thing is- not all games cause this. Control on Direct X 12 mode was the first game where I saw this... but Direct X 11 mode isn't affected. I ran Tropico 6 for 8 hours straight without any issue. But the longest I've managed to run Heaven benchmark for is 15 minutes before a crash.
All the information I could google for similar crashes was a PSU problem. I'd kinda picked a brand I hadn't really heard of because I didn't have much choice. But I managed to snag a Corsair RM850x back in June. I replaced it, rewired everything, and nothing changed. I've still got the crashes.
Since they started happening after the cooler change, I decided to get a third cooler. I fitted that last week, and nothings changed.
I used HWiNFO64 with Heaven running, trying to see what my temperatures were when a crash occurred. Nothing looked too high when the crash occurred, but I wasn't recording them to look back on or post here.
Today I tried to see if I screwed up the PCI-E port somehow, and moved the GPU to the other port. This was the first time I actually timed things and it was just under 5 minutes before the crash. So the port can't be the problem.
So far, the only thing that seems to have had any impact in increasing the time Heaven runs is removing everything from the extension lead BUT the PSU, computer speakers and monitor. I'm using a UK Masterplug 6 socket 2m extension lead, if that helps at all. Around the 5 minute mark is where most of my crashes occur, but having just those 3 things plugged in gave me that nearly-15-minute time.
Another interesting thing that did happen was one day I had turned on my PC, then later went to play a game on my PS4 Pro. Both are plugged into the same extension lead, both output to the same monitor. When I went to swap the monitor back to my PC, it was just... black. The PC had clearly had one of these crashes, or something similar, but the fans weren't running at full speed. But I had done this previously with no issues.
http://speccy.piriform.com/results/4DbzC0XuvjEwRvoo4jlUdAo
Since it doesn't look to actually be listed on speccy:
PSU- Corsair RM 850x.
Cooler - Arctic Liquid Freezer II 240mm.
The only thing I haven't tried yet is changing the GPU. I've got the GTX 970 from my old rig ripped out ready to plug in, but honestly... I've just not been motivated enough to try it yet. That and it uses 2 6 pin connectors, whereas the 2080 Super uses 2 8 pin connectors. So if the problem is gone, I can't necessarily blame the 2080 Super for it.
Basically, I'm just looking for any ideas on what might be causing this and any suggestions on how to fix it, or any way to more accurately troubleshoot to narrow the problem down more
I've got 2 remaining theories myself:
GPUs screwed
Or I'm potentially not getting enough power from the extension cord.
But I'm very new to this, and am not even sure if my theories are anywhere near correct. I could have just had 2 bad PSUs one after the other. Nothing I do seems to have any impact, so I need another opinion.
Hopefully this is enough information, but please let me know if theres anything else you might need (and how to grab it)
I'll try and do the GPU swap at some point, but yeah... I've messed around with it enough today and the motivation just isn't there anymore 😫