PC crashing when playing video games.

[Hextechs]

Hello,

I am new to tom's Hardware so if I'm not posting in the correct forum please forgive me. I have recently built a PC for a buddy of mine, for the first few weeks it worked no problem. As of lately he has been telling me that it has been crashing non stop every time he attempts to play a game. Crashes occur as early as game launch to about half an hour in. I've replicated the issue multiple times and can't seem to put my finger on it. I've also noticed before almost every crash the usb ports seem to cut out for a brief moment.

This is what I have pulled from the event log.

Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 1/4/2014 1:01:29 PM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Hac-PC
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e (0xffffffffc0000005, 0xfffff80002f08e12, 0xfffff880009a9868, 0xfffff880009a90c0). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: .
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-01-04T18:01:29.000000000Z" />
<EventRecordID>3766</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>Haxc-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x0000007e (0xffffffffc0000005, 0xfffff80002f08e12, 0xfffff880009a9868, 0xfffff880009a90c0)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">
</Data>
</EventData>
</Event>


I believe that most blue screens are cause by either faulty hardware or drivers. In this situation I have already installed all of the latest windows updates, updated the graphics card drivers, reformatted and performed a clean install of windows, and ran four different hardware tests. The last thing I can think of is that the board may be failing. Before I get into calling the manufacturer about the warranty I would definitely love a second opinion or any help at all.

 

[ingtar33]

try another psu... ? just a gut feeling, there isnt enough info to make an informed guess at your problem

 

[James Mason]

It's possible there's a specific conflict between the game he's playing and one of his drivers, similar type things have happened to me before.
I used to reliably get BSODs while watching streams because having "use hardware acceleration" turned on in Java would kill my computer after a few minutes. Try and search for any correlation between the game he's having trouble with and the hardware you have.

It would also help if you opened up that .dmp file and pasted what was in it, as it might list the actual file/program that is causing the crash.

Check this article out on BSODs: http://www.howtogeek.com/163452/everything-you-need-to-know-about-the-blue-screen-of-death/