[SOLVED] PC crashing, when plugging in USB headset.

[Mantinyz]

Hey guys, really need help. Tryed a lot of movies , but problem still there.
PC specs:
MB Z590A PRO
GPU NVIDIA RTX3090 SUPRIM
CPU Intel i9-10850k
Rams G.SKILL 4400mhz 32GB
PSU 850W MSI MPG A850GF 80PLUS GOLD
Monitors 2x Samsung Odyssey g7 32inch
Logitech mouse G903 Lightspeed
Keyboard Logitech G213
WIN 10 Home
No overlocks maded. Only rams locked on 3600
Used headsets: Razer kraken ultimate/Razer kraken tournament/Steelseries arctis 1
When using razer headsets pc just crashes, sometimes crash are so hard, dont event turned on after chrash, so need to retake bios battery, event logs shows HID-Compliant error, after using a bit. With Steelseries headsets shows only kernel power (ID41)
Tryed drivers reinstal, disabling MB/GPU sounds in device manager and etc.
Pc works fine, when headset are not plugged in. Have simple 20e costs speakers with usb and aux 3.5 audio, and it works fine. Please someone help me what the hell is that?
Pc seller replaces MB, problem still there.

 

[Koekieezz]

Hey guys, really need help. Tryed a lot of movies , but problem still there.
PC specs:
MB Z590A PRO
GPU NVIDIA RTX3090 SUPRIM
CPU Intel i9-10850k
Rams G.SKILL 4400mhz 32GB
PSU 850W MSI MPG A850GF 80PLUS GOLD
Monitors 2x Samsung Odyssey g7 32inch
Logitech mouse G903 Lightspeed
Keyboard Logitech G213
WIN 10 Home
No overlocks maded. Only rams locked on 3600
Used headsets: Razer kraken ultimate/Razer kraken tournament/Steelseries arctis 1
When using razer headsets pc just crashes, sometimes crash are so hard, dont event turned on after chrash, so need to retake bios battery, event logs shows HID-Compliant error, after using a bit. With Steelseries headsets shows only kernel power (ID41)
Tryed drivers reinstal, disabling MB/GPU sounds in device manager and etc.
Pc works fine, when headset are not plugged in. Have simple 20e costs speakers with usb and aux 3.5 audio, and it works fine. Please someone help me what the hell is that?
Pc seller replaces MB, problem still there.

try this step by step (read until end):

• Disconnect from internet
• Uninstall gpu driver DDU (clean and do not restart).
• Uninstall all the processors and chipset on device manager (should be 20 on yours, also when it asks for restart, click on no) like this:
  
  
  
  Chipset (ignore if there is none):
  
  
• Restart the pc to bios, and update to the latest bios. Then go to bios again after update and load default or optimized settings.
  
  
• boot up to windows and install the latest Chipset driver and Serial IO, reboot, and connect to internet.
  
  
• Install the latest nvidia driver.
  
  *do this all offline until reboot after installing chipset driver, also you may reboot to bios after all of this to set the XMP (and previous settings you did). Download needed files (highlighted word) before doing step 1, do the step by orders.
  
  
• And check windows update (and optional updates) if there is any and install them (except chipset in optional update). Also enable Hardware Accelerated Graphics Scheduling (available on the latest win 10 update) in graphics settings like this and reboot:
  
  

Make sure the psu connected to the gpu is 1 pcie cable per 1 slot (use main cable, not the branches/split) like this: