Question PC doesn’t always go to sleep automatically

May 21, 2024
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I am having issues with my Windows 11 PC not going to sleep.

I have run a power report and was wondering what I need to do next to ensure my PC can sleep? Thanks in advance.

Errors
System Availability Requests:System Required Request
The service has made a request to prevent the system from automatically entering sleep.

Requesting Service
Schedule

USB Suspend:USB Device not Entering Selective Suspend

This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.

Device Name
USB Printing Support
Host Controller ID
PCI\VEN_8086&DEV_7AE0
Host Controller Location
PCI bus 0, device 20, function 0
Device ID
USB\VID_0922&PID_0020
Port Path
4
USB Suspend:USB Device not Entering Selective Suspend

This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.

Device Name
USB Composite Device
Host Controller ID
PCI\VEN_8086&DEV_7AE0
Host Controller Location
PCI bus 0, device 20, function 0
Device ID
USB\VID_0461&PID_4EF1
Port Path
13

CPU Utilisation: Processor utilisation is high
The average processor utilisation during the trace was high. The system will consume less power when the average processor utilisation is very low. Review processor utilisation for individual processes to determine which applications and services contribute the most to total processor utilisation.

Average Utilisation (%)
4.07
 
Update your post to include full system hardware specs and OS information.

What power report?

What USB devices are connected to the PC?

Make, model?

Are you able to disconnect each USB device (just one at a time) to determine which USB device is preventing sleep?
Thank you, I decided to RMA it as there were a few other issues too.