Question Pc doesn’t turn on because of my new cpu.

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zaki197

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Feb 8, 2019
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Hello all,

First of all I want to excuse myself for my English. I don’t live in a English state.

So, I have bought a new cpu, the Xeon E5 1660 v2. I have a Dell Precision T3600. And i have a Xeon E5 1603 in it. Because this cpu is really bad, I’ve decided to buy a new one and place it instead of the 1603. So I did that, but the pc didn’t turn on! I have already dowloaded the newest bios and put a new motherboard battery in it, but it still doesn’t work. I though I’m just going to bring it to a computer specialist and let him fix this, but I first want to see if I can fix it by myself. (So I can also save money for that.)

I really hope you guys can help me, because otherwise I’ve bought this 190 dollar cpu for nothing! :(

Greetings,
Zaki197

EDIT*: the pc does turn on! But only it doesn’t give display on the monitor!
 
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Karadjgne

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Early Dell especially is bad for proprietary stuff. They feel like if you wanted a better cpu, you must buy the better model pc, so upgrades are usually only allowed in the bios to whatever models had the cpus. So somewhere is a T36xx model with a e5 1660, but to have a e5 1660 v2 you'd need to buy a T39xx model etc.

The issue isn't the motherboard, nor the cpu, Intel says that a lga2011 Sandy-Bridge EP and a lga2011 Ivy-Bridge EP are fully, physically compatible. The issue is Dell has written a bios excluding many cpus.

There's no way around this that is recommended.
 
Exactly. There is no listed support for the E5 1660 v2 CPU for that system or that motherboard. I think your only hope is to contact Dell support and find out if there is an available BIOS update that ADDS support for that CPU, because they don't always update the CPU support section of their product listings when BIOS updates are released that support newer CPUs. Even the aftermarket manufacturers like ASUS and Gigabyte don't always remember to go back and update the CPU support listings after an update so it's possible, but I wouldn't hold my breath.

Often, on OEM systems, they simply don't want to deal with having to invest time in developing updated BIOS and chipset drivers releases and so they never offer revised BIOS firmware that adds support. Only they will likely know.
 
Early Dell especially is bad for proprietary stuff. They feel like if you wanted a better cpu, you must buy the better model pc, so upgrades are usually only allowed in the bios to whatever models had the cpus. So somewhere is a T36xx model with a e5 1660, but to have a e5 1660 v2 you'd need to buy a T39xx model etc.

The issue isn't the motherboard, nor the cpu, Intel says that a lga2011 Sandy-Bridge EP and a lga2011 Ivy-Bridge EP are fully, physically compatible. The issue is Dell has written a bios excluding many cpus.

There's no way around this that is recommended.

That model he has DID support the E5 1660. It just doesn't show support for the 1660 v2.
 

Karadjgne

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Doesn't show support for ANY Ivy-Bridge cpu, the whole list is Sandy-Bridge. Every time I've seen that happen, Dell had come out with a new model for the new platform. The T3610 has a C602 chipset and supports some Ivys, the T3600 has a C600 chipset and doesn't.

But you are exactly right, Op needs to contact Dell.
 

zaki197

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Feb 8, 2019
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So guys what is the best cpu I can buy for gaming? And yeah I know server pc’s aren’t the best for gaming, but yeah I don’t have the money to upgrade my whole pc.
 

Metso

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The T3610 has a C602 chipset and supports some Ivys, the T3600 has a C600 chipset and doesn't.

I ended here by searching info from differences between T3610 and T3600. Because someone else will end up here too as long as this page is found by the search engine, I couldn't care less that the thread is 2 years old.

Everyone says T3600 has C600 chipset, but what is that C600 chipset? C600 is a chipset series, see https://ark.intel.com/content/www/us/en/ark/products/series/98463/intel-c600-series-chipsets.html .

My bet is that T3600 and T3610 have exactly same C602 chipset and CPU compatibility for T3600 could be fixed with custom bios upgrade based on T3600 and T3610 bios upgrades, if one knows how to do it. Not providing a bios update could be just a smart marketing move. I don't know what copyright law commandos say if cpu model support can be moved to another bios by the end user, but I sure would like to hear it.
 
Sure it could. And there may even BE one over on biosmod, but you can use it on your board. I'm not recommending anybody go start playing around with any of those custom BIOS mods unless it's on hardware they absolutely won't be heartbroken about if it gets bricked. So, without the ability to definitively say "Yes there is a BIOS version available for it and yes it is officially supported", it's literally a non-starter for 99.9% of people.

As far as copyright goes, that really has nothing to do with anything. Motherboard manufacturers offer outside the box support for features all the time and nobody gives a squat. Problem is, in this case, neither the OEM nor the motherboard manufacturer offer updated support of any kind that is public facing so you'd have to work with them directly and that's unlikely as they'd much rather sell you newer hardware then help you get your older platform working so you don't have a need for newer hardware.

AND the thread is two years old.
 
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