Question PC Frame skipping, stuttering, BSOD, why? HELP!

Kairosmic

Reputable
Jul 29, 2020
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pc has been stuttering and frame skipping in games and on desktop lately. No idea why. Twice today has restarted itself twice without notice. Gave me a blue screen today for the first time. It is getting worse. Tried a new GPU, monitor, RAM, updated BIOS, checked windows file security. nothing. CPU core temps are all average. I cannot figure out why.
I checked reliability history and had this message:

Shut down unexpectedly

Problem Event Name: BlueScreen
Code: d1
Parameter 1: 4
Parameter 2: 2
Parameter 3: 8
Parameter 4: 4
OS version: 10_0_19045
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.19045.2.0.0.256.48
Locale ID: 1033

Files that help describe the problem
070623-9328-01.dmp
sysdata.xml
MEMORY.DMP
WERInternalMetadata.xml
WERInternalRequest.xml
memory.csv
sysinfo.txt


Extra information about the problem
Bucket ID: AV_CODE_AV_NULL_IP_e1d68x64!INTERRUPT_E1Q_BASED::IntEnableInterrupt
Server information: c82c2f56-2b33-4862-a78d-4d342d04798b


Short video on the stuttering on my desktop. watch the cursor.
 
There are a few possible reasons why your PC is stuttering and frame skipping, and causing a BSOD. Here are a few things you can check:
  • Power supply: A faulty power supply can cause all sorts of problems, including stuttering, frame skipping, and BSODs. If you have a spare power supply, try using it to see if that fixes the problem.
  • CPU: A CPU that is overheating can also cause stuttering and frame skipping. Check your CPU temperature and make sure it is not overheating. You can use a program like HWMonitor to check your CPU temperature.
  • RAM: Faulty RAM can also cause stuttering and frame skipping. If you have a spare stick of RAM, try using it to see if that fixes the problem.
  • Hard drive: A hard drive that is failing can also cause stuttering and frame skipping. Run a diagnostic test on your hard drive to see if it is failing. You can use a program like CrystalDiskInfo to run a diagnostic test on your hard drive.
  • Graphics card: A faulty graphics card can also cause stuttering and frame skipping. If you have a spare graphics card, try using it to see if that fixes the problem.
  • Drivers: Outdated or corrupt drivers can also cause stuttering and frame skipping. Make sure you have the latest drivers for your hardware installed. You can download the latest drivers from the website of your hardware manufacturer.
  • Viruses or malware: A virus or malware infection can also cause stuttering and frame skipping. Run a virus scan to see if your computer is infected. You can use a program like Malwarebytes to run a virus scan.
If you have tried all of the above steps and you are still experiencing stuttering and frame skipping, then you may need to contact a computer technician for help.
I do not have a different power supply to test. But it would have to be faulty because I have a tx750m gold which would run my pc perfectly fine. My CPU core temperatures are all normal. RAM was not the issue, I even installed a new pair. I have not tested each hard drive.I tried a new GPU as well and that didn’t work. All of my drivers are updated. And I should not have any viruses. Security is on.

So I really have to check PSU and storage it seems like. Would getting a new PSU to try out be my best first option? Because I’ll refund it if it doesn’t fix it, like I did with the new GPU I got to try.
 
Yes, getting a new PSU to try out would be your best first option. It is the most likely culprit, especially if you have already tried replacing other components. If the new PSU does not fix the problem, then you can try replacing your hard drive.

Here are the steps on how to replace your PSU:
  1. Unplug your PC from the power outlet.
  2. Open your PC case.
  3. Locate your PSU.
  4. Disconnect the power cables from your PSU.
  5. Remove the screws that secure the PSU to your case.
  6. Carefully remove the PSU from your case.
  7. Install the new PSU in your case.
  8. Secure the PSU to your case with the screws.
  9. Connect the power cables to your new PSU.
  10. Close your PC case.
  11. Plug your PC back into the power outlet.
If you are still experiencing the problem after replacing your PSU, then you can try replacing your hard drive.

Here are the steps on how to replace your hard drive:
  1. Unplug your PC from the power outlet.
  2. Open your PC case.
  3. Locate your hard drive.
  4. Disconnect the SATA cable and power cable from your hard drive.
  5. Remove the screws that secure the hard drive to your case.
  6. Carefully remove the hard drive from your case.
  7. Install the new hard drive in your case.
  8. Secure the hard drive to your case with the screws.
  9. Connect the SATA cable and power cable to your new hard drive.
  10. Close your PC case.
  11. Plug your PC back into the power outlet.
If you have replaced both your PSU and hard drive and you are still experiencing the problem, then you may need to contact a computer technician for help.
In that case, I’ll run to micro center tomorrow to try a new PSU. It shouldn’t be my storage because I ran a benchmark and they all performed above average. I’ll update tomorrow.
 

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