PC freeze, random solid screen color while gaming!

Toggle sidebar Toggle sidebar
N

nirmosh

Commendable
Nov 28, 2016
15
0
1,510
Guys i really need your help I'm becoming desperate.
So basically, I play Battlefield 4 (where the crash mostly occur) and Battlefield 1 (where it rarely occurs) and i keep getting this random crashes where screen turns random solid color (mostly white, but sometimes pink, green, cyan, or yellow) and sometimes its followed by a "RRRRRR" sound through the headphones. this crash dont let me do anything, but force restart through the button. it happens randomly (sometimes after 2.5 hours, sometimes 10 minutes). Ill mention that i played Battlefield 4 for a year without any hardware changes and i had absolutely no problems till last month or so. CPU and GPU temps are just fine btw. 40-60 both while gaming ,nothing too crazy.

Things ive tried:
DDU driver uninstall and reinstall latest GPU drivers. and every other driver i have i made sure is up to date.
memory test showed no problems.
reseated GPU in its place (i read in other thread it might be it) but didnt work.

PC specs:
intel i5 4460
gigabyte b85-hd3-a
gigabyte gtx 970 mini-itx
crucial ballistix 8gb ram 1600 mhz
FSP hyper 600W

please help me guys 🙁



 
Solution
atljsf
if possible, the simplest part to change is psu without a full system disasemble

but those values, none looks good, in fact, those look so bad, that the system shouldn't be working at all!

for example, the 12v says 3.22volts, for me, a low values is 10volts

last time i saw something like this, it was hardware, mainboard especifically, it finally killed cpu too, only thing we saved was gpu, ram and hard disk from that pc, psu i think that we changed it too, just in case
Sort by date Sort by votes


I tried changing the sata cable (I had one from a really old rig. does that matter?) and i crashed again after playing for an hour or so, but this time it was black screen, like when the monitor turns off
 
Upvote 0 Downvote


as i mentioned in the first post i ran memtest and it was fine. also reseated the gpu and still happened
 
Upvote 0 Downvote
sorry, i don't see the memtest part

about testing the gpu, a benchmark should show something about the card or at least trigger the problem

the rrrrrrr sound you mention can be more related to a software error than a hardware, usually when the hardware fails, it just dies or reset the pc

the psu, have you run any monitor to see if voltages are ok?
 
Upvote 0 Downvote


first of all thanks for the reply i really appreciate that.
i ran "heaven" bench mark on high preset and everything seems ok, gpu temp not going above 60, average fps 120 and i didnt crash.
and about monitoring PSU voltage. how can i do that? does HWMontior show that?
 
Upvote 0 Downvote
then it sounds like a app doing something weird, heaven is hard on the gpu, if you didn't noticed artifacts or sudden crashes for at least 5 minutes i think it helps to discard this as a possible problem

chkdsk could help, are you on windows 7 or 10?
 
Upvote 0 Downvote


im using windows 10 64bit. i did check both my partitions in hdd and no issues were found
 
Upvote 0 Downvote
the cpu voltage usualy is fine, very rare are the situtations where it can tell you something, mostly if you overclocked it

12 and 5 volts is what concerns most of the times, if too low or too high, the psu is not working well, 3.3 also is important
 
Upvote 0 Downvote


Hardware monitor ITE IT8620
Voltage 0 1.00 Volts [0x53] (CPU VCORE)
Voltage 1 1.99 Volts [0xA6] (VIN1)
Voltage 2 1.99 Volts [0xA6] (+3.3V)
Voltage 3 3.43 Volts [0xAA] (+5V)
Voltage 4 3.22 Volts [0x43] (+12V)
Voltage 5 -6.86 Volts [0x8F] (-12V)
Voltage 6 -5.95 Volts [0x7C] (-5V)
Voltage 7 2.84 Volts [0x8D] (+5V VCCH)
Voltage 8 1.55 Volts [0x81] (VBAT)
Temperature 0 29 degC (84 degF) [0x1D] (TMPIN0)
Temperature 2 32 degC (89 degF) [0x20] (TMPIN2)
Fan 0 1619 RPM [0x1A1] (FANIN0)
Fan PWM 0 0 pc [0x0] (FANPWM0)
Fan PWM 1 0 pc [0x0] (FANPWM1)
Fan PWM 2 0 pc [0x0] (FANPWM2)

is this info helpful? it was while battlefield 4 was running, i crashed 2 minutes after saving this stats ^^
 
Upvote 0 Downvote


so you think the problem is PSU / motherboard? how can i tell which one? im still under warranty i just need to know what i should replace
 
Upvote 0 Downvote
if possible, the simplest part to change is psu without a full system disasemble

but those values, none looks good, in fact, those look so bad, that the system shouldn't be working at all!

for example, the 12v says 3.22volts, for me, a low values is 10volts

last time i saw something like this, it was hardware, mainboard especifically, it finally killed cpu too, only thing we saved was gpu, ram and hard disk from that pc, psu i think that we changed it too, just in case
 
Upvote 0 Downvote
Solution


wow that sounds really bad. i will change my PSU then before it will damage any hardware. thank you for your time and answers! atleast i know what causes the crashes.
 
Upvote 0 Downvote
we still are discarding, remeber that hwmonitor can give bad readings but all could be ok, but yes, start with the psu and from there, the mainboard should be second to discard

if you can try another psu for a couple hours and see that the problem magically vanished, that was the problem

but if keeps happening, mainboard could be a problem then and return it would be wise but as you see, troubleshoot sometimes is a pita
 
Upvote 0 Downvote
I know its been like 2 weeks since the last post, but with some help the problem was found! DVD-RW was causing short circuit on the system, making my pc freeze. so incase somebody experiences this kind of issue, dont forgot to check that kind of stuff if you still use one.
hope this helps anyone
 
Upvote 1 Downvote

hello im having this problem since i built my pc, ive done all i could, i updated all, i changed the hard drive, i cleaned the dust, etc. This problem happened the first time i played a game of League, then it started to happen randomly, and after a time it didnt happen, but then it started to happen more often and stopped for a few weeks, i had this fase for the last 7 months, idk what is the problem, i dont have the DVD case, i think that doesnt matter but jsut saying.

My specs:
AMD FX-8350
MSI 970 Gaming
XFX R9 380
1TB Seagate Barracuda 7200rpm 64MB SATA III
Corsair VS550
2x4GB GSkill DDR3 1600Mhz


file:///C:/Users/Horea%20Valerian/Desktop/hh.HTM idk wut this means but i hope u can help me
Thank you for your attention
 
Upvote 0 Downvote


DUDE!!!!!!!!!!!!!!!!!! You just saved my life. I gave my old PC to a friend after getting my new one a few months back. I never had any issues with it. Since he's had it, it randomly would freeze and shut down, lock into a solid color screen, go to a black screen. I've been driving myself mad. It would go random times with out messing up. This week it stopped working completely. I just spent the last 5 hours with it. I gave up. Sat down at my PC googled one more time, saw what you said and BAM. It hit me. The entire time I had the PC the DVD-RW was unplugged. When I cleaned the system up and gave it to him I reconnected it. What a solution, what a fix, I seriously can not thank you enough. I was about at the end of my rope.
 
Upvote 0 Downvote
Does anyone think it could be problem of the ram.. I have the same problem but the only thing i can return now is my ram and my cpu and i do not want to buy another PSU if i dont neeed to.
Also how do i check if it is the PSU's fault. Is there a test that I can check if I have to replace the PSU?
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom