Question PC freeze randomly

Sep 18, 2019
3
0
10
0
I have some trouble.. i reinstalled OS so many times and it happens all the time.. my pc freeze randomly sometimes, i try to get lastest drivers or without update it, i try diacnostics for cpu(intel diacnostics tool) for ram from cmd, for HDD from cmd and with HDDSentinel, i'm thinking if this happens because i have just 4 gb ram and i run Win8.1 Pro x64.. after i boot OS first 2-3 days not doing this.. after it happens.. i tried different windows, 8.1, 7, 10 and still.. it happens when i play, when i watch youtube sometimes even just stay on desktop and try to open folders or something like that..
PSU: Game Daemon RPO400 400W
Motherboard: MSI H61M-P31 / BIOS V3.1 i guess last..
RAM: 4GB DDR3 idk the name of this.. around 20$
CPU: Intel Core i5-3470 3.20Ghz / default FAN
GPU: AMD Radeon R7 265 2GB GDDR5 Dual-X Sapphire
HDD: 1 TB Western Digital Blue
I have a wireless adapter, TP-LINK WN832N and i want to update to a TP-LINK Archer T3U in next 4-5 days
Please help me.. idk why is he doing this.. i'm going to buy in next 4-5 days 8GB RAM DDR3 1600mhz hyperx i hope that will gonna help..
Maybe is the motherboard? idk what to say...
 

cin19

Titan
Moderator
  1. Maybe the MB
  2. Maybe the PSU
  3. Maybe the RAM
  4. Maybe ....
But 1) Try to use the "reliability monitor tool " to see you will get something or not. https://www.howtogeek.com/166911/reliability-monitor-is-the-best-windows-troubleshooting-tool-you-arent-using/

If there is nothing. Then remove the r7 265 ( using the onboard intel iGPU), and the wireless adapter, and other USB device ( except the mouse/keyboard). The run the PC, like watch the youtube, or just use the PC to see your PC will freeze randomly, you should try to use the minimum hardware to test the PC, when you got unknown error.

2) Also test the RAM with MemTest86 https://www.memtest86.com/download.htm you want to free any error, if you get one even the single error, that means the RAM has problem.

3) Use HWMonitor to monitor the cpu and gpu temp too.
https://www.cpuid.com/softwares/hwmonitor.html Post the temps back.

4) Test the HDD with HD Tune http://www.hdtune.com/ Check the S.M.A.R.T. to see it shows the HDD is fine or not.

5) Go into the BIOS, in hardware monitor or PC health monitor section to check the +3.3V, +5V, and +12V. You want to see these voltages are within +/- 5%, eg: +3.3V, it should be within +3.1V to +3.45V. If they are not within +/- 5% range, the PSU has problem.

6) If you use the onboard iGPU to run the PC, and the PC will not freeze, that means either the PSU or the r7 265 has problem.

So good luck.
 
Sep 18, 2019
3
0
10
0
I’m on phone now..reliability monitor tool get no issues memtest86 no errors, HWMonitor nothing under 50 degrees HDtune say is fine, bios voltages are ok but... i try to take out the r7 265 and plug the monitor into the Motherboard and he didn’t recognize my hdd.. i restarted 2 times and i take out and plug again hdd and nothing.. now i plug in the r7 265 and he is not opening.. after windows loading i have black screen.. and my hdd sounds like hgrrrr sometimes... shoud be motherboard or hdd? Idk really.. and sorry my hdd is Seagate.. now i reinstall the windows and he freeze sometimes..
 
Last edited:

cin19

Titan
Moderator
Motherboard: MSI H61M-P31 / BIOS V3.1 i guess last..
Is it your MB? https://www.msi.com/Motherboard/support/H61M-P31-G3 because I can see the newer BIOS is V2.7 only. So check the MB BIOS version again.

Check your HDD with Seatools again, just make sure the HDD is fine or not. https://www.seagate.com/support/downloads/seatools/

i try to take out the r7 265 and plug the monitor into the Motherboard and he didn’t recognize my hdd.. i restarted 2 times and i take out and plug again hdd and nothing..
I need to you confirm that the PC can boot or not, when you use the onboard intel iGPU. Or did you mean the PC shows no boot device error when you try to boot the PC?
 

ASK THE COMMUNITY

TRENDING THREADS