[SOLVED] PC Freeze with audio stutter/buzz during gaming.

Jan 14, 2019
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My PC has been doing this since I built it. I thought it could be because of the cheap sound card I was using so I replaced that and it happened again last night. I also recently purchased a new M2 ssd and did a fresh install of windows with a clean wipe of the old SSD. GEForce drivers are up to date. I also withheld the GPU sound drivers from the install because I thought it could be the drivers fighting each other. I also have mobo sound disabled in the BIOS. The new soundcard is a Soundblaster Z Gaming. The reason I need a sound card is my headset is wireless and connects via optical port and my MOBO doesn't have one.

The freeze is completely random and I cannot replicate. It happens on all the games I play. It could be an hour into gaming or 4 hours or not at all. Once the computer freezes it eventually reboots itself after about 15 seconds.

I am still running the original BIOS version which came out of the box (F2).

Here is the crash log:

Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 3b
P2: c0000005
P3: fffff80431fc3ee7
P4: ffff818ab50aa010
P5: 0
P6: 10_0_17763
P7: 0_0
P8: 768_1
P9:
P10:

Attached files:
\\?\C:\Windows\Minidump\011319-5265-01.dmp
\\?\C:\Windows\TEMP\WER-8296-0.sysdata.xml
\\?\C:\Windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3D28.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3D38.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3D76.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3D87.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_3b_cfba51237d8c6ec7d2c958eb7cbeacc047243a4_00000000_cab_186c3df3

Analysis symbol:
Rechecking for solution: 0
Report Id: a9547818-9e34-4d22-b61d-06c7efded8bc
Report Status: 2049
Hashed bucket:
Cab Guid: 0

Windows 10
I7 7700K
1080TI
16gb ram
Gigabyte z270 HD3 Motherboard
New samsung m2 1tb SSD

I have read a bunch of threads similar to my issue but no real fix.
 
Jan 14, 2019
4
0
10


As I stated in the original message I have to have a soundcard in because my Mobo does not have an Optical Out jack, which I need for my Steel Series wireless headphones
 
Jan 14, 2019
4
0
10


Unfortunately I only have this headset, so I haven't attempted any games without a sound card plugged into the mobo
 
Jan 14, 2019
4
0
10


Before doing a cleanwipe and using a new SSD I was using Avast antivirius. Thinking it could have something to do with it I switched to Kaspersky Free. Same crash. I will enable Driver Verifier.

Enabling Driver Verifier sent pc into Blue screen startup loop. I had to run safe mode and disable Driver Verifier for PC to properly boot.