Hey,
Ever since I bought and installed WE (wallpaper engine) a few days ago.
My pc has been doing some strange stuff. When i just got WE i set some wallpapers but when i restarted my pc, my pc started freezing, the screen goes blacking and strange white lines of pixels start flashing in my screen.
I turned off the option in WE which starts it up on boot and everything seemed to be fine. Yet I wanted to try again cause i found it annoying to keep on changing my wallpaper in the program after a reboot.
It froze my pc again so I decided to contact the developer from WE and he told be this:
"Uninstall Afterburner and everything related to it, especially RivaTuner if you installed it along with it. The problem is that these applications hack into Wallpaper Engine without being able to handle it - that's what they are designed to do. I can't defend against this from my end, it's like an attack, if there was a defense then there would be no issues with cheating in online games because cheats work the same way.
I built Wallpaper Engine like a game, it does not mess with your hardware nor does it touch driver/Windows settings or anything similar in the most remote way. But there is nothing I can do when other applications hack into my program and wreak havoc.
It's possible that those applications triggered their overclocking capabilities when they malfunctioned and now set the clocks of your graphics card to bad values, so this needs to be fixed and hopefully it did not cause permanent damage."
But at this point, I was able to get on my pc without it freezing all that much so I uninstalled WE. Then tried to restart my pc but it was still freezing and blackimg out my screen with the weird stripy pixels flashing.
So I did what he told me to do, I removed afterburner but it didn't help.
I told him and he responded saying that he thought WE might have triggered my overclocking software and set them to bad values.
And the settings of the overclock were not reverted after the uninstallation because the broken config may have been written to a VBIOS too.
He then send me a link to a reddit page where someone had the same problem and was able to fix it. So I tried doing the same thing. Booting in safe mode (which worked fine, no freezing) going to this path 'C:\Users\Your Name\AppData\Local\ATI\ACE' and removing everything from the ACE folder, then going back to normal boot. It didn't change much tho, only my network and sound connectivities which i broke trying to fix my problem.
He once again told me to remove all overclocking software i had, which I had already done and the conversation ended there for now, he hadn't responded yet. We've been mailing each other for a few hours now but my problem hasn't been solved yet. I will link screenshots to our conversation aswell as a video of me showing my problem.
I also keep on getting errors (see 3rd link) about applications like shellExperienc being blocked from accessing graphics hardware, this probably has something to do with my problems too.
Video showing my problem:
https://youtu.be/rq4xPugukic
Screenshots from the conversation between me and WE developer:
https://goo.gl/photos/Fxq1U1mHnYV6Si6s6
Application has been blocked from accessing graphics hardware: https://goo.gl/photos/KR3EQVv5PzLXgFn99
I hope someone could help me out.
Thanks in advance!
And thanks for taking the time to read all this.
Ever since I bought and installed WE (wallpaper engine) a few days ago.
My pc has been doing some strange stuff. When i just got WE i set some wallpapers but when i restarted my pc, my pc started freezing, the screen goes blacking and strange white lines of pixels start flashing in my screen.
I turned off the option in WE which starts it up on boot and everything seemed to be fine. Yet I wanted to try again cause i found it annoying to keep on changing my wallpaper in the program after a reboot.
It froze my pc again so I decided to contact the developer from WE and he told be this:
"Uninstall Afterburner and everything related to it, especially RivaTuner if you installed it along with it. The problem is that these applications hack into Wallpaper Engine without being able to handle it - that's what they are designed to do. I can't defend against this from my end, it's like an attack, if there was a defense then there would be no issues with cheating in online games because cheats work the same way.
I built Wallpaper Engine like a game, it does not mess with your hardware nor does it touch driver/Windows settings or anything similar in the most remote way. But there is nothing I can do when other applications hack into my program and wreak havoc.
It's possible that those applications triggered their overclocking capabilities when they malfunctioned and now set the clocks of your graphics card to bad values, so this needs to be fixed and hopefully it did not cause permanent damage."
But at this point, I was able to get on my pc without it freezing all that much so I uninstalled WE. Then tried to restart my pc but it was still freezing and blackimg out my screen with the weird stripy pixels flashing.
So I did what he told me to do, I removed afterburner but it didn't help.
I told him and he responded saying that he thought WE might have triggered my overclocking software and set them to bad values.
And the settings of the overclock were not reverted after the uninstallation because the broken config may have been written to a VBIOS too.
He then send me a link to a reddit page where someone had the same problem and was able to fix it. So I tried doing the same thing. Booting in safe mode (which worked fine, no freezing) going to this path 'C:\Users\Your Name\AppData\Local\ATI\ACE' and removing everything from the ACE folder, then going back to normal boot. It didn't change much tho, only my network and sound connectivities which i broke trying to fix my problem.
He once again told me to remove all overclocking software i had, which I had already done and the conversation ended there for now, he hadn't responded yet. We've been mailing each other for a few hours now but my problem hasn't been solved yet. I will link screenshots to our conversation aswell as a video of me showing my problem.
I also keep on getting errors (see 3rd link) about applications like shellExperienc being blocked from accessing graphics hardware, this probably has something to do with my problems too.
Video showing my problem:
https://youtu.be/rq4xPugukic
Screenshots from the conversation between me and WE developer:
https://goo.gl/photos/Fxq1U1mHnYV6Si6s6
Application has been blocked from accessing graphics hardware: https://goo.gl/photos/KR3EQVv5PzLXgFn99
I hope someone could help me out.
Thanks in advance!
And thanks for taking the time to read all this.
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