Question PC Freezes and restarts when gaming

skyliner1234

Commendable
Feb 22, 2020
8
2
1,515
Hi, bought a computer from PC Specialist and added a GPU to it.
Was all good for some time but now I have an issue where the PC freezes when gaming and restarts. Sometimes it happens multiple times a day.
Sometimes its fine for a couple of days.

I did MemoryTest already both RAM's are fine. I did the CMD commands to fix the system files and it says they are fine.
Any ideas?
I could RMA the PC but it takes a long time for it to arrive back to the place of assembly, so I am trying to avoid that if possible.

PC Specs:

CPU:11th Gen Intel Core i9-11900K @ 3.50GHz
GPU: NVIDIA GeForce RTX 3070 Ti
RAM: 32 GB-Corsair VENGEANCE RGB PRO DDR4 3200 MHz (2 x 16 GB)
Motherboard: ASUS® ROG STRIX Z590-F GAMING WIFI (LGA1200, USB 3.2, PCIe 4.0)
PSU: CORSAIR 750 W-TXm-SERIES™ MODULAR 80 PLUS® GOLD

Edit: Does not seem to be any temp issues
 
Hi, bought a computer from PC Specialist and added a GPU to it.
Was all good for some time but now I have an issue where the PC freezes when gaming and restarts. Sometimes it happens multiple times a day.
Sometimes its fine for a couple of days.

I did MemoryTest already both RAM's are fine. I did the CMD commands to fix the system files and it says they are fine.
Any ideas?
I could RMA the PC but it takes a long time for it to arrive back to the place of assembly, so I am trying to avoid that if possible.

PC Specs:

CPU:11th Gen Intel Core i9-11900K @ 3.50GHz
GPU: NVIDIA GeForce RTX 3070 Ti
RAM: 32 GB-Corsair VENGEANCE RGB PRO DDR4 3200 MHz (2 x 16 GB)
Motherboard: ASUS® ROG STRIX Z590-F GAMING WIFI (LGA1200, USB 3.2, PCIe 4.0)
PSU: CORSAIR 750 W-TXm-SERIES™ MODULAR 80 PLUS® GOLD

Edit: Does not seem to be any temp issues
https://dlcdnets.asus.com/pub/ASUS/...el_Cons_ADL_TP_W11_64_V21451420_20220209R.zip
 

skyliner1234

Commendable
Feb 22, 2020
8
2
1,515
Could be an faulty PSU even if its new so would suggest to get in touch with the place you bought it from and get it checked. Also make sure that you got your drivers upto date or even try DDU and see if that works
I was thinking it might be that too other than that it couldn't be anything else? All my drivers are up to date and I even updated the BIOS.
 

PsychoPsyops

Distinguished
Mar 31, 2014
589
66
19,090
This is why I build my pcs, rather than buy pre-built ones. Cheaper too. Anyway, check Event Viewer and Reliability Monitor for any info on what happens around the times it freezes/crashes. If nothing turns up, unfortunately the power supply would be the next thing to troubleshoot.