Question PC freezes and screen goes dark and fans get louder

ExplicitArgo

Prominent
May 22, 2019
5
0
510
0
Like the title says my pc freezes when I play games but only certain games (although is the vast majority, for example portal 2 freezes but RDR2 runs indefinitely) and when it freezes it either stays on the freeze image or the screen goes black and the case and cpu fans get rlly loud until I'm forced to press the power button which shuts it down immediately.
My build:
i5-9700K
msi Z390 gaming pro carbon atx mobo
32gb corsair vengeance rgb
msi geforce rtx 2060 super
evga BQ 750w 80+ bronze semi modular psu

Things I've tried:
Replacing the gpu (with the same card but a new one)
removing ram
bios updates
gpu driver updates
I've also checked temps before the crash happens and they seem to be ok

At this point I dont know what else to try and I really need help
Thank you.
 

ExplicitArgo

Prominent
May 22, 2019
5
0
510
0
Like the title says my pc freezes when I play games but only certain games (although is the vast majority, for example portal 2 freezes but RDR2 runs indefinitely) and when it freezes it either stays on the freeze image or the screen goes black and the case and cpu fans get rlly loud until I'm forced to press the power button which shuts it down immediately.
My build:
i5-9700K
msi Z390 gaming pro carbon atx mobo
32gb corsair vengeance rgb
msi geforce rtx 2060 super
evga BQ 750w 80+ bronze semi modular psu

Things I've tried:
Replacing the gpu (with the same card but a new one)
removing ram
bios updates
gpu driver updates
replaced psu with a brand new one (750w also)
I've also checked temps before the crash happens and they seem to be ok

At this point I dont know what else to try and I really need help
 

ExplicitArgo

Prominent
May 22, 2019
5
0
510
0
Like the title says my pc freezes when I play games but only certain games (although is the vast majority, for example portal 2 freezes but RDR2 runs indefinitely) and when it freezes it either stays on the freeze image or the screen goes black and the case and cpu fans get rlly loud until I'm forced to press the power button which shuts it down immediately.
My build:
i5-9700K
msi Z390 gaming pro carbon atx mobo
32gb corsair vengeance rgb
msi geforce rtx 2060 super
evga BQ 750w 80+ bronze semi modular psu

Things I've tried:
Replacing the gpu (with the same card but a new one)
removing ram
bios updates
gpu driver updates
replaced psu with a brand new one (750w also)
I've also checked temps before the crash happens and they seem to be ok

At this point I dont know what else to try and I really need help
 
How hot is your CPU getting while gaming?

Which 750W PSU did you try to replace the EVGA?

to have a look what the problem could be:
run userbenchmark.com and post the http link of your result, e.g. https://www.userbenchmark.com/UserRun/28977730

Reset the BIOS by jumper clrCMOS or JBAT or similar (eventually you will have to set the boot priority correctly after that)

check windows integrity
open the command prompt as administrator and type DISM /Online /Cleanup-Image /RestoreHealth
https://www.lifewire.com/how-to-open-an-elevated-command-prompt-2618088
https://answers.microsoft.com/en-us/windows/forum/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93


clean boot
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows


check the memory by running memtest.org usb autoinstaller (bootable USB flash drive)

check the hard drive for errors with its manufacturer´s tool

use ddu uninstaller and reinstall the latest graphics driver
 

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