Hello, sorry to open up this thread, and possibly putting it in the wrong section, but I'm getting a bit worried. I built this new computer and it's about 2 weeks old now but two times now while playing FF14 it would freeze for a few seconds, crash, and a hardware failure would appear. Before just giving up and sending this into a shop to see what I screwed up I was wondering if anyone would be able to help me with figuring this out.
I tried reinstalling all the Bios and updating the drivers for the CPU and GPU a second time today.
The text below should be of two the event viewer logs of the error, and what I assume is related to the cause of this, a WHEA-Logger warning that appears every time I turn on the PC. While the URL below should be the PC's Specs GPU Z specs.
https://drive.google.com/open?id=1WnhQDQTvJFjQSPIb2SPXQqPgeqzMn4aN
Whatever other information is needed to help troubleshoot this please do ask, I'm afraid I'm still a novice when it comes to PCs.
Log Name: System
Source: nvlddmkm
Date: 8/1/2019 11:31:16 PM
Event ID: 14
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-7DJJFLJ
Description:
The description for Event ID 14 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\UVMLiteProcess6
0cb5(2d50) 00000000 00000000
The message resource is present but the message was not found in the message table
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="nvlddmkm" />
<EventID Qualifiers="49322">14</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-08-02T06:31:16.760068100Z" />
<EventRecordID>2965</EventRecordID>
<Channel>System</Channel>
<Computer>DESKTOP-7DJJFLJ</Computer>
<Security />
</System>
<EventData>
<Data>\Device\UVMLiteProcess6</Data>
<Data>0cb5(2d50) 00000000 00000000</Data>
<Binary>0000000002003000000000000E00AAC0000000000000000000000000000000000000000000000000</Binary>
</EventData>
</Event>
~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~
Log Name: System
Source: Microsoft-Windows-WHEA-Logger
Date: 8/1/2019 11:49:44 PM
Event ID: 17
Task Category: None
Level: Warning
Keywords:
User: LOCAL SERVICE
Computer: DESKTOP-7DJJFLJ
Description:
A corrected hardware error has occurred.
Component: PCI Express Endpoint
Error Source: Advanced Error Reporting (PCI Express)
Busevice:Function: 0x8:0x0:0x1
Vendor IDevice ID: 0x10DE:0x10F9
Class Code: 0x20300
The details view of this entry contains further information.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />
<EventID>17</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2019-08-02T06:49:44.500996700Z" />
<EventRecordID>3042</EventRecordID>
<Correlation ActivityID="{c8fa53bf-3f39-4dcb-ba3a-e9cd8d06b46d}" />
<Execution ProcessID="3700" ThreadID="5008" />
<Channel>System</Channel>
<Computer>DESKTOP-7DJJFLJ</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="ErrorSource">4</Data>
<Data Name="FRUId">{00000000-0000-0000-0000-000000000000}</Data>
<Data Name="FRUText">
</Data>
<Data Name="ValidBits">0xdf</Data>
<Data Name="PortType">0</Data>
<Data Name="Version">0x101</Data>
<Data Name="Command">0x10</Data>
<Data Name="Status">0x6</Data>
<Data Name="Bus">0x8</Data>
<Data Name="Device">0x0</Data>
<Data Name="Function">0x1</Data>
<Data Name="Segment">0x0</Data>
<Data Name="SecondaryBus">0x0</Data>
<Data Name="Slot">0x0</Data>
<Data Name="VendorID">0x10de</Data>
<Data Name="DeviceID">0x10f9</Data>
<Data Name="ClassCode">0x20300</Data>
<Data Name="DeviceSerialNumber">0x0</Data>
<Data Name="BridgeControl">0x0</Data>
<Data Name="BridgeStatus">0x0</Data>
<Data Name="UncorrectableErrorStatus">0x100000</Data>
<Data Name="CorrectableErrorStatus">0xa000</Data>
<Data Name="HeaderLog">010000040320000000000408F7F7F7F7</Data>
<Data Name="Length">672</Data>
<Data Name="RawData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ata>
</EventData>
</Event>
System Specs Summary
Operating System
Windows 10 Home 64-bit
CPU
AMD Ryzen 5
RAM
16.0GB
Motherboard
ASUSTeK COMPUTER INC. PRIME X570-P (AM4) 38 °C
Graphics
ASUS VS247 (1920x1080@60Hz)
4095MB NVIDIA GeForce RTX 2070 (Gigabyte) 40 °C
Storage
931GB Samsung SSD 970 EVO Plus 1TB (Unknown (SSD))
Optical Drives
No optical disk drives detected
Audio
Realtek High Definition Audio
PSU
Corsair CMPSU-1050HX Corsair Professional Series HX1050 80 Plus Silver Certified 1050-Watt Power Supply
Operating System
Windows 10 Home 64-bit
Computer type: Desktop
Installation Date: 7/21/2019 2:43:13 PM
I tried reinstalling all the Bios and updating the drivers for the CPU and GPU a second time today.
The text below should be of two the event viewer logs of the error, and what I assume is related to the cause of this, a WHEA-Logger warning that appears every time I turn on the PC. While the URL below should be the PC's Specs GPU Z specs.
https://drive.google.com/open?id=1WnhQDQTvJFjQSPIb2SPXQqPgeqzMn4aN
Whatever other information is needed to help troubleshoot this please do ask, I'm afraid I'm still a novice when it comes to PCs.
Log Name: System
Source: nvlddmkm
Date: 8/1/2019 11:31:16 PM
Event ID: 14
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-7DJJFLJ
Description:
The description for Event ID 14 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\UVMLiteProcess6
0cb5(2d50) 00000000 00000000
The message resource is present but the message was not found in the message table
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="nvlddmkm" />
<EventID Qualifiers="49322">14</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-08-02T06:31:16.760068100Z" />
<EventRecordID>2965</EventRecordID>
<Channel>System</Channel>
<Computer>DESKTOP-7DJJFLJ</Computer>
<Security />
</System>
<EventData>
<Data>\Device\UVMLiteProcess6</Data>
<Data>0cb5(2d50) 00000000 00000000</Data>
<Binary>0000000002003000000000000E00AAC0000000000000000000000000000000000000000000000000</Binary>
</EventData>
</Event>
~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~
Log Name: System
Source: Microsoft-Windows-WHEA-Logger
Date: 8/1/2019 11:49:44 PM
Event ID: 17
Task Category: None
Level: Warning
Keywords:
User: LOCAL SERVICE
Computer: DESKTOP-7DJJFLJ
Description:
A corrected hardware error has occurred.
Component: PCI Express Endpoint
Error Source: Advanced Error Reporting (PCI Express)
Busevice:Function: 0x8:0x0:0x1
Vendor IDevice ID: 0x10DE:0x10F9
Class Code: 0x20300
The details view of this entry contains further information.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />
<EventID>17</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2019-08-02T06:49:44.500996700Z" />
<EventRecordID>3042</EventRecordID>
<Correlation ActivityID="{c8fa53bf-3f39-4dcb-ba3a-e9cd8d06b46d}" />
<Execution ProcessID="3700" ThreadID="5008" />
<Channel>System</Channel>
<Computer>DESKTOP-7DJJFLJ</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="ErrorSource">4</Data>
<Data Name="FRUId">{00000000-0000-0000-0000-000000000000}</Data>
<Data Name="FRUText">
</Data>
<Data Name="ValidBits">0xdf</Data>
<Data Name="PortType">0</Data>
<Data Name="Version">0x101</Data>
<Data Name="Command">0x10</Data>
<Data Name="Status">0x6</Data>
<Data Name="Bus">0x8</Data>
<Data Name="Device">0x0</Data>
<Data Name="Function">0x1</Data>
<Data Name="Segment">0x0</Data>
<Data Name="SecondaryBus">0x0</Data>
<Data Name="Slot">0x0</Data>
<Data Name="VendorID">0x10de</Data>
<Data Name="DeviceID">0x10f9</Data>
<Data Name="ClassCode">0x20300</Data>
<Data Name="DeviceSerialNumber">0x0</Data>
<Data Name="BridgeControl">0x0</Data>
<Data Name="BridgeStatus">0x0</Data>
<Data Name="UncorrectableErrorStatus">0x100000</Data>
<Data Name="CorrectableErrorStatus">0xa000</Data>
<Data Name="HeaderLog">010000040320000000000408F7F7F7F7</Data>
<Data Name="Length">672</Data>
<Data Name="RawData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ata>
</EventData>
</Event>
System Specs Summary
Operating System
Windows 10 Home 64-bit
CPU
AMD Ryzen 5
RAM
16.0GB
Motherboard
ASUSTeK COMPUTER INC. PRIME X570-P (AM4) 38 °C
Graphics
ASUS VS247 (1920x1080@60Hz)
4095MB NVIDIA GeForce RTX 2070 (Gigabyte) 40 °C
Storage
931GB Samsung SSD 970 EVO Plus 1TB (Unknown (SSD))
Optical Drives
No optical disk drives detected
Audio
Realtek High Definition Audio
PSU
Corsair CMPSU-1050HX Corsair Professional Series HX1050 80 Plus Silver Certified 1050-Watt Power Supply
Operating System
Windows 10 Home 64-bit
Computer type: Desktop
Installation Date: 7/21/2019 2:43:13 PM
Last edited: