PC freezes, GPU fans run at max, forced shutdown

TrueGaming11

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Mar 17, 2011
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Hello there folks. My PC has been crashing ever since I built it for a few times now mainly when the GPU is under load (Gaming) that I think is related to the igfxCUIService.exe (related to Intel(R) HD Graphics Control Panel Service). Everytime it crashes I open up the Action Center (Reports and Problems) and find the same service at the same time my PC crashes. I managed to solve it by deleting the service file in System32 (before making a backup) when I first built my PC and haven't faced an issue since, until now it showed up again along with the file.. somehow. But this time, with slightly different symptoms.

It used to crash and shut down immediately. Now it freezes up and the display goes off with GPU fans hitting max speed and the only way around it is a force shutdown. It is the same service I mentioned above (igfxCUIService.exe). I disabled it in the services manager an hour ago and everything is good so far.


HP 2510i monitor.
AsRock Extreme4 Z87.
4770k (Stock clocks).
GTX 770 ACX (Stock clocks).
RM750 PSU.
CM Stormtrooper.

Temps are normal (CPU = 65C max per core, GPU = 75C max) and everything else is normal.

I looked everywhere and couldn't find a solution. I have read that this service only runs when a dedicated GPU hasn't been detected, is that true? here is a pic:


2prtv20.jpg


oh, and I'm sorry if I posted this in the wrong section. I just don't know what the problem is exactly and I'm afraid of it being my GPU 🙁
 
Disable the Nvidia Stream Service.

Make sure the multi-gpu/multi-acceleration is set to single display in the Nvidia Control Panel.
And set the settings to max performance instead of adaptive in the Nvidia Control Panel.
 


Don't have the Nvidia stream service. I did have issues before where my GPU didn't go past certain clocks and this is what I did, so I have these settings already applied.

I think disabling the Intel HD Graphics exe (igfxCUIService) solved it. Going to put it under stress for a few hours again and will reply tomorrow and close the thread if everything is ok.

I noticed that you had the same issue mate, I hope you solved it.. anyways thank you so much for your reply though. :)

EDIT: All is good. Mods can close this topic. :)