Pc freezes randomly even in bios

[SeeneX]

Pc freezes, keyboard do not respond (caps light do not turn on/off) changed other ram and psu also reinstalled w10 +fully updated all drivers and problem still persists and in event log i always get critical kernel power 41 (63). Please help

Specs:
Mobo: msi 970 gaming
Cpu: fx 6350
Gpu: msi r9 380 gaming 4gb
Ram: corsair vengeance ddr3 8gb
Hdd: toshiba 1tb

 

[elbert]

You may need to test each part to find the cause. Could be anything from PSU dropping voltage to memory damage. I suggest removing all drives and see if the bios freezes. Then try another video card and RAM. If you have another know working system I suggest you swap parts around and test.

 

[SeeneX]

You may need to test each part to find the cause. Could be anything from PSU dropping voltage to memory damage. I suggest removing all drives and see if the bios freezes. Then try another video card and RAM. If you have another know working system I suggest you swap parts around and test.

Hello, i tested psu and rams they are okay, also i noticed even pc is freezed it still managed to download something in task manager>performance>open recource monitor>network>svchost(netsvcs) when i check ping which is high with other pc while desktop pc is freezed and then power off it and ping dissappears. However im unable to get other gpu to test it

 

[SeeneX]

Hello again recently i have got new ram and psu for checking and with these nothing changed problem still persists. Please help

 

[elbert]

Hello again recently i have got new ram and psu for checking and with these changed problem still persists. Please help

With the drives disconnected only the motherboard, CPU, and video card would be left at fault. You may first what to bread bag test the system. unbolt the motherboard from the case leaving everything connects. Set the motherboard on the motherboard box and test. This tests if the motherboard is grounding on the case.

 

[SeeneX]

Hello thanks for replay but even when mobo cpu and gpu are put on static bag it still freeze or random restarts, tried new sata cable and same problem, also when screen blacks out with no sygnal on monitor hdd light still flashes

 

[SeeneX]

Heres video to see whats happening
https://youtu.be/qLHGevZTR8I

 

[elbert]

Try changing power settings in control panel. Change it from balanced to performance.

Try testing your PC in another part of the house. Could be a house wireing issue pulling to much power off a single breaker. If your overclocking please set it back to default for testing.

Update all drives and I suggest uninstalling adoby flash and reinstall. Also try another browser to watch video's. If you need a list of what to update download driver booster which will scan your system and suggest updates.
http://www.iobit.com/en/driver-booster.php

If these steps dont work test your HD using HDtune for errors. Dont check quick scan as it doens't catch everything.
http://www.hdtune.com/


What PSU are you using?

Does the PC shutdown in bios? If not you may try updating the bios.

 

[SeeneX]

Hello, did the power settings changing even tried this pc in friends house all drivers are fully updated including w10 video and bios i dont think it may be adobes fault bcs it blacouts even on iddle/gaming and for hdd's i tried 2 more and with all of that pc still blackouts

 

[elbert]

You can try reinstalling windows. Only things left hardware wise are the motherboard and CPU.

 

[SeeneX]

I also reinstalled windows on all hdd's i tried so yeah its only hardware but which one?

 

[elbert]

Hard call did you try updating bios? Check to see if you have bios M.4. You could check the heat sink for over tighting. It could be causing an issue.
https://us.msi.com/Motherboard/support/970-GAMING.html#down-bios

 

[SeeneX]

Hello , i did the bios update and still gettinv random blackscreens , pc was running ok with no problems for 1 year and now it started doing these things

 

[elbert]

Need to test with another video card. If the issue still occurs wit another gpu then motherboard may be to blame.

 

[SeeneX]

Hello again, today i got back gpu from warranty and problem still persists so cpu and mobo is left...

 

[elbert]

The motherboard is the more likely as the CPU really only could have bent or damaged pins. Check the CPU for pin issues and if you see none then RMA the motherboard.