PC Freezes w sound stutters, requires hard reset. Finally got a BSoD with CRITICAL_PROCESS_DIED

renderXR

Prominent
Aug 10, 2017
11
0
510
Since about two weeks ago my PC started to freeze randomly. When it froze there was this stuttering sound. I also had to hard reset it. It used to happen when playing a game and having a Youtube video on the side. (I have two monitors) The freezing has gotten more frequent and it now seems to happen randomly outside of games as well, even when I have nothing open. I finally got a BSoD with a bug checking string of CRITICAL_PROCESS_DIED. BlueSCreenView seems to be pointing at ntoskrnl.exe. I have also noticed that the screen is starting to tear a bit in both videos and games.

With the one BSoD came two dmp files, Which I have uploaded here

I have tested Youtube videos with both Firefox and Chrome and the crashing happens in both of them. Scrolling fast in Chrome seems to also give some screen tearing.

My pc specs are:
-----------------------------------------------------------------------------------------------
Processor:

Processor AMD FX(tm)-6300 Six-Core Processor
Manufacturer AMD
Speed 3.5 GHz
Number of Cores 6
CPU ID 178BFBFF00600F20
Family 15
Model 02
Stepping 0
Revision
-----------------------------------------------------------------------------------------------
Memory:

RAM 8.0 GB
-----------------------------------------------------------------------------------------------
Video Card:

Video Card NVIDIA GeForce GTX 970
Manufacturer
Chipset GeForce GTX 970
Dedicated Memory 4.0 GB
Total Memory 4.0 GB
Pixel Shader Version 5.1
Vertex Shader Version 5.1
Hardware T & L Yes
Vendor ID 10DE
Device 13C2
Plug and Play ID VEN_10DE&DEV_13C2&SUBSYS_31611462&REV_A1
Driver Version 10.18.13.6200
-----------------------------------------------------------------------------------------------
Operating System:

Operating System Microsoft Windows 8.1 (build 9600), 64-bit
Service Pack 0
Size 64-bit
Edition NVIDIA
Version 6.3.9600
Locale 0413
-----------------------------------------------------------------------------------------------
BIOS:

BIOS Award Modular BIOS v6.00PG
Version Award Software International, Inc. FA
Manufacturer Award Software International, Inc.
Date 04/23/13
-----------------------------------------------------------------------------------------------
Sound:

Audio 1
Sound Device NVIDIA Miracast Audio
Driver 17.29.0.583
Audio 2
Sound Device VIA HD Audio
Driver 6.0.11.1100
Audio 3
Sound Device NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Driver
Audio 4
Sound Device NVIDIA High Definition Audio
Driver 1.3.34.17
-----------------------------------------------------------------------------------------------
Drives:

DVD TSSTcorp CDDVDW SH-224DB ATA Device
CD TSSTcorp CDDVDW SH-224DB ATA Device
Size 931.2 GB
Free Memory 616.6 GB
 
Solution
wiping drive would only help if problem isn't hardware.

I saw all the 2013 drivers but that is why I reminded self this is a win 8 PC, there may not be newer. I haven't included any below I already mentioned above.

First non windows file is Malwarebytes from 2017
next is Nvidia GPU drivers which you have upgraded
next is xhcdrv.sys (Dated Wed Jan 2 2013) - VIA Labs eXtensible Host Controller driver
next is viahduaa.sys (Dated Tue Aug 11 2015) - VIA High Definition Audio Function Driver

Don't normally see any windows drivers among 3rd party but his debugger is for win 10 so could be reason.

part of windows:
The first 4 sys files mentioned in gardenman's pastebin are 2013 and yet they also part of windows so can't really...

Colif

Win 11 Master
Moderator
NTOSKRNL = windows kernel. It handles all driver requests, power management, and memory management. It sits between Hardware and Applications. It got blamed but its not the cause

can you go to c/windows/minidump and copy the files there to documents
upload the copy from documents to a cloud server and share the link here

someone with right software to read them will help decode them so we can help you fix it :)
 

gardenman

Splendid
Moderator
Hi, I ran the dump files through the debugger but only 1 of the files was useful. It may be because I'm using a Windows 10 debugger, or it may be because the 2nd dump file was corrupted. Anyway, I got the following information: https://pastebin.com/FdZVnmbZ

File: 080917-21093-01.dmp (Wed Aug 9 15:43:41 2017)
BugCheck: [CRITICAL_PROCESS_DIED (EF)] {ffffe0010cf8a8c0, 0, 0, 0}
Probably caused by: ntkrnlmp.exe (Process: wininit.exe)

I can't help you with this. Wait for Colif someone else to reply. Good luck.
 

Colif

Win 11 Master
Moderator
Wininit is the file that runs windows. It fails, you go nowhere. Can't say I ever seen it crash before?

wininit.exe is a critical system process the Windows requires in order to function. Ending this process will likely result in a critical system error in which you’ll need to restart your computer. As you can see in the chart below, wininit.exe is at the top of the process tree for all of windows services, including svchost.exe.
- https://www.groovypost.com/howto/groovytip/why-wininit-exe-running-windows-computer/

which revision is your motherboard? is it revision 5 (based on bios version)
Have to remember this isn't win 10 (that was a mental note)

old drivers that might cause problems
AppleCharger.sys(Dated Wed Oct 24 2012) - Name is deceptive... GIGABYTE On/Off Charge driver. Has been known to cause errors, remove it.
Rt630x64.sys (Dated Tue Jun 12 2012) - Realtek PCIe drivers (not sure if there any newer ones around)
ViaHub3.sys (Dated Wed Jan 2 2013) - VIA USB 3 Drivers (not sure if any newer ones)

why are you using nvidia drivers from 2016? Should be newer ones of those for sure.
 

renderXR

Prominent
Aug 10, 2017
11
0
510
I downgraded the Nvidia drivers to see if those were to blame for the freezing, so I searched for the most stable ones. I have reverted those to the newest version again and I updated the Realtek PCIe drivers as well. I couldn't find a newer version of the VIA USB 3 Driver. I also deleted the AppleCharger.sys. The freezing is still going on, especially when playing games. The screen tearing seems to have gotten a bit less. My revision is 5.0

Must the AppleChargerSrv.exe also be deleted?
 
This is the decrypted dump for your 080917-21093-01.dmp file
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*c:\symbols*http://msdl.microsoft.com/download/symbols

************* Symbol Path validation summary **************
Response Time (ms) Location
OK C:\WINDOWS
OK C:\WINDOWS\system32
OK C:\WINDOWS\system32\drivers

Microsoft (R) Windows Debugger Version 10.0.15063.468 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\debug\080917-21093-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response Time (ms) Location
OK C:\WINDOWS
OK C:\WINDOWS\system32
OK C:\WINDOWS\system32\drivers

************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS\system32\drivers
Windows 8.1 Kernel Version 9600 MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 9600.18758.amd64fre.winblue_ltsb.170707-0600
Machine Name:
Kernel base = 0xfffff803`15a01000 PsLoadedModuleList = 0xfffff803`15cd3650
Debug session time: Wed Aug 9 14:43:41.331 2017 (UTC - 5:00)
System Uptime: 0 days 0:00:16.039
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
..............................................................
Loading User Symbols
Loading unloaded module list
..
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck EF, {ffffe0010cf8a8c0, 0, 0, 0}

ETW minidump data unavailable
Probably caused by : ntkrnlmp.exe ( nt!PspCatchCriticalBreak+a4 )

Followup: MachineOwner
---------

5: kd> !analyze -v;r;kv;lmtn;.logclose;q
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CRITICAL_PROCESS_DIED (ef)
A critical system process died
Arguments:
Arg1: ffffe0010cf8a8c0, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------

ETW minidump data unavailable

DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING: 6.3.9600.18758 (winblue_ltsb.170707-0600)

SYSTEM_MANUFACTURER: Gigabyte Technology Co., Ltd.

SYSTEM_PRODUCT_NAME: GA-78LMT-USB3

BIOS_VENDOR: Award Software International, Inc.

BIOS_VERSION: FA

BIOS_DATE: 04/23/2013

BASEBOARD_MANUFACTURER: Gigabyte Technology Co., Ltd.

BASEBOARD_PRODUCT: GA-78LMT-USB3

BASEBOARD_VERSION: x.x

DUMP_TYPE: 2

BUGCHECK_P1: ffffe0010cf8a8c0

BUGCHECK_P2: 0

BUGCHECK_P3: 0

BUGCHECK_P4: 0

PROCESS_NAME: wininit.exe

CRITICAL_PROCESS: wininit.exe

EXCEPTION_CODE: (HRESULT) 0xadea5f68 (2917818216) - <Unable to get error code text>

ERROR_CODE: (NTSTATUS) 0xadea5f68 - <Unable to get error code text>

CPU_COUNT: 6

CPU_MHZ: dbc

CPU_VENDOR: AuthenticAMD

CPU_FAMILY: 15

CPU_MODEL: 2

CPU_STEPPING: 0

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

BUGCHECK_STR: 0xEF

CURRENT_IRQL: 0

ANALYSIS_SESSION_HOST: BLACKMONSTA

ANALYSIS_SESSION_TIME: 08-12-2017 08:32:47.0348

ANALYSIS_VERSION: 10.0.15063.468 amd64fre

LAST_CONTROL_TRANSFER: from fffff8031600bfe8 to fffff80315b4eda0

STACK_TEXT:
ffffd000`20970908 fffff803`1600bfe8 : 00000000`000000ef ffffe001`0cf8a8c0 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
ffffd000`20970910 fffff803`15f2feea : 00000000`00000001 ffffd000`20970a19 00000000`00000000 00000000`00000000 : nt!PspCatchCriticalBreak+0xa4
ffffd000`20970950 fffff803`1600bb8a : 00000000`00000001 ffffd000`20970a19 00000000`00000001 ffffffff`ffffffff : nt! ?? ::NNGAKEGL::`string'+0xee5a
ffffd000`209709b0 fffff803`15b5a5b3 : 00000000`00000008 0000008b`adea5f68 ffffe001`0cf88080 0000008b`addbf908 : nt!NtTerminateProcess+0x2c2
ffffd000`20970a80 00007ffb`ab86097a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
0000008b`addbf8a8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`ab86097a


STACK_COMMAND: kb

THREAD_SHA1_HASH_MOD_FUNC: e9460336222f4471d8ae88a3d24ad7df3aff8ef1

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: aa60883364d4e3db04b173db029fe09d6df1ded3

THREAD_SHA1_HASH_MOD: f08ac56120cad14894587db086f77ce277bfae84

FOLLOWUP_IP:
nt!PspCatchCriticalBreak+a4
fffff803`1600bfe8 cc int 3

FAULT_INSTR_CODE: 5c8b48cc

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: nt!PspCatchCriticalBreak+a4

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 595f98b0

IMAGE_VERSION: 6.3.9600.18758

BUCKET_ID_FUNC_OFFSET: a4

FAILURE_BUCKET_ID: 0xEF_wininit.exe_BUGCHECK_CRITICAL_PROCESS_adea5f68_nt!PspCatchCriticalBreak

BUCKET_ID: 0xEF_wininit.exe_BUGCHECK_CRITICAL_PROCESS_adea5f68_nt!PspCatchCriticalBreak

PRIMARY_PROBLEM_CLASS: 0xEF_wininit.exe_BUGCHECK_CRITICAL_PROCESS_adea5f68_nt!PspCatchCriticalBreak

TARGET_TIME: 2017-08-09T19:43:41.000Z

OSBUILD: 9600

OSSERVICEPACK: 18758

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 784

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 8.1

OSEDITION: Windows 8.1 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2017-07-07 09:20:32

BUILDDATESTAMP_STR: 170707-0600

BUILDLAB_STR: winblue_ltsb

BUILDOSVER_STR: 6.3.9600.18758

ANALYSIS_SESSION_ELAPSED_TIME: 454

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0xef_wininit.exe_bugcheck_critical_process_adea5f68_nt!pspcatchcriticalbreak

FAILURE_ID_HASH: {6577f8d3-f708-8275-4eed-ff941721a2bc}

Followup: MachineOwner
---------

rax=ffffd00020970903 rbx=0000000000000000 rcx=00000000000000ef
rdx=ffffe0010cf8a8c0 rsi=0000000000000000 rdi=ffffe0010cf8a8c0
rip=fffff80315b4eda0 rsp=ffffd00020970908 rbp=0000000000000001
r8=0000000000000000 r9=0000000000000000 r10=ffffe0010cf8ab88
r11=7ffffffffffffffc r12=0000000000000241 r13=0000000000000000
r14=ffffe0010cf88080 r15=ffffe0010cf88400
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00000246
nt!KeBugCheckEx:
fffff803`15b4eda0 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffd000`20970910=00000000000000ef
# Child-SP RetAddr : Args to Child : Call Site
00 ffffd000`20970908 fffff803`1600bfe8 : 00000000`000000ef ffffe001`0cf8a8c0 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
01 ffffd000`20970910 fffff803`15f2feea : 00000000`00000001 ffffd000`20970a19 00000000`00000000 00000000`00000000 : nt!PspCatchCriticalBreak+0xa4
02 ffffd000`20970950 fffff803`1600bb8a : 00000000`00000001 ffffd000`20970a19 00000000`00000001 ffffffff`ffffffff : nt! ?? ::NNGAKEGL::`string'+0xee5a
03 ffffd000`209709b0 fffff803`15b5a5b3 : 00000000`00000008 0000008b`adea5f68 ffffe001`0cf88080 0000008b`addbf908 : nt!NtTerminateProcess+0x2c2
04 ffffd000`20970a80 00007ffb`ab86097a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 (TrapFrame @ ffffd000`20970a80)
05 0000008b`addbf8a8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`ab86097a
start end module name
fffff800`18000000 fffff800`18088000 CI CI.dll Fri Dec 5 21:23:28 2014 (548276B0)
fffff800`180a9000 fffff800`180c4000 mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Thu Aug 22 07:39:42 2013 (5216068E)
fffff800`180c4000 fffff800`180d2000 werkernel werkernel.sys Thu Aug 22 06:40:24 2013 (5215F8A8)
fffff800`180d2000 fffff800`18134000 CLFS CLFS.SYS Sat Jul 8 14:13:23 2017 (59612ED3)
fffff800`18134000 fffff800`18156000 tm tm.sys Mon May 15 10:55:45 2017 (5919CF81)
fffff800`18156000 fffff800`1816b000 PSHED PSHED.dll Sat Sep 14 08:57:19 2013 (52346B3F)
fffff800`1816b000 fffff800`18175000 BOOTVID BOOTVID.dll Thu Aug 22 06:40:26 2013 (5215F8AA)
fffff800`18175000 fffff800`18180000 cmimcext cmimcext.sys Sun Oct 9 09:08:50 2016 (57FA4F72)
fffff800`18180000 fffff800`181dd000 msrpc msrpc.sys Thu Aug 22 06:39:22 2013 (5215F86A)
fffff800`18200000 fffff800`1820a000 WMILIB WMILIB.SYS Thu Aug 22 06:40:23 2013 (5215F8A7)
fffff800`1820a000 fffff800`18269000 volmgrx volmgrx.sys Fri Jul 7 09:19:15 2017 (595F9863)
fffff800`18272000 fffff800`18341000 Wdf01000 Wdf01000.sys Thu Aug 22 06:38:56 2013 (5215F850)
fffff800`18341000 fffff800`18352000 WDFLDR WDFLDR.SYS Thu Aug 22 06:39:03 2013 (5215F857)
fffff800`18352000 fffff800`1836a000 acpiex acpiex.sys Thu Aug 22 06:37:47 2013 (5215F80B)
fffff800`1836a000 fffff800`18375000 WppRecorder WppRecorder.sys Thu Aug 22 06:39:40 2013 (5215F87C)
fffff800`18375000 fffff800`183fd000 ACPI ACPI.sys Mon Oct 6 22:29:50 2014 (54335E2E)
fffff800`18400000 fffff800`1846b000 spaceport spaceport.sys Tue Jan 10 16:37:47 2017 (5875623B)
fffff800`1846b000 fffff800`18481000 volmgr volmgr.sys Sat Apr 9 16:31:30 2016 (570974B2)
fffff800`18481000 fffff800`18489000 pciide pciide.sys Thu Aug 22 06:40:03 2013 (5215F893)
fffff800`18489000 fffff800`18498000 PCIIDEX PCIIDEX.SYS Thu Aug 22 06:39:41 2013 (5215F87D)
fffff800`18498000 fffff800`184b3000 mountmgr mountmgr.sys Sat May 6 13:34:28 2017 (590E1734)
fffff800`184b6000 fffff800`18543000 cng cng.sys Sat Jan 21 13:22:08 2017 (5883B4E0)
fffff800`18543000 fffff800`1854d000 msisadrv msisadrv.sys Thu Aug 22 06:39:03 2013 (5215F857)
fffff800`1854d000 fffff800`18595000 pci pci.sys Thu Jul 24 06:45:24 2014 (53D0F1D4)
fffff800`18595000 fffff800`185a2000 vdrvroot vdrvroot.sys Thu Aug 22 06:38:49 2013 (5215F849)
fffff800`185a2000 fffff800`185be000 pdc pdc.sys Thu Jul 6 01:19:51 2017 (595DD687)
fffff800`185be000 fffff800`185d6000 partmgr partmgr.sys Wed Oct 8 02:34:42 2014 (5434E912)
fffff800`185d6000 fffff800`185e0000 atapi atapi.sys Thu Aug 22 06:40:39 2013 (5215F8B7)
fffff800`18601000 fffff800`18636000 ataport ataport.SYS Thu Aug 22 06:39:38 2013 (5215F87A)
fffff800`18636000 fffff800`18650000 EhStorClass EhStorClass.sys Thu Aug 22 06:38:15 2013 (5215F827)
fffff800`18650000 fffff800`186ac000 fltmgr fltmgr.sys Mon Aug 25 21:25:16 2014 (53FBF00C)
fffff800`186ac000 fffff800`186c2000 fileinfo fileinfo.sys Sat Feb 22 06:13:10 2014 (53089456)
fffff800`186c2000 fffff800`186ed000 Wof Wof.sys Thu Mar 13 03:27:29 2014 (53216BF1)
fffff800`186ed000 fffff800`18735000 WdFilter WdFilter.sys Mon Nov 14 22:52:54 2016 (582A94A6)
fffff800`18735000 fffff800`18775000 MBAMSwissArmy MBAMSwissArmy.sys Fri Jun 2 15:46:01 2017 (5931CE89)
fffff800`18775000 fffff800`187c9000 CLASSPNP CLASSPNP.SYS Fri May 6 10:18:22 2016 (572CB5BE)
fffff800`18800000 fffff800`1880f000 nvvhci nvvhci.sys Tue Dec 27 19:44:00 2016 (586318E0)
fffff800`1884b000 fffff800`18a43000 Ntfs Ntfs.sys Fri Jun 9 12:43:26 2017 (593ADE3E)
fffff800`18a43000 fffff800`18a5f000 ksecdd ksecdd.sys Sat Aug 20 20:04:14 2016 (57B8FE0E)
fffff800`18a5f000 fffff800`18a6f000 pcw pcw.sys Thu Aug 22 03:46:34 2013 (5215CFEA)
fffff800`18a6f000 fffff800`18a7a000 Fs_Rec Fs_Rec.sys Thu Aug 22 03:46:33 2013 (5215CFE9)
fffff800`18a7a000 fffff800`18b91000 ndis ndis.sys Sat Jan 14 13:29:40 2017 (587A7C24)
fffff800`18b91000 fffff800`18b9c000 kdnic kdnic.sys Thu Aug 22 06:38:26 2013 (5215F832)
fffff800`18b9c000 fffff800`18bad000 umbus umbus.sys Thu Aug 22 06:38:59 2013 (5215F853)
fffff800`18bad000 fffff800`18bcb000 amdppm amdppm.sys Thu Aug 22 03:46:34 2013 (5215CFEA)
fffff800`18bcb000 fffff800`18bd5000 wmiacpi wmiacpi.sys Thu Aug 22 06:40:04 2013 (5215F894)
fffff800`18bd5000 fffff800`18be2000 serenum serenum.sys Thu Aug 11 13:33:08 2016 (57ACC4E4)
fffff800`18be2000 fffff800`18bfe000 parport parport.sys Thu Aug 11 13:33:00 2016 (57ACC4DC)
fffff800`18c00000 fffff800`18c2e000 cdrom cdrom.sys Thu Aug 22 03:46:35 2013 (5215CFEB)
fffff800`18c2e000 fffff800`18c36000 Beep Beep.SYS Thu Aug 22 06:40:24 2013 (5215F8A8)
fffff800`18c36000 fffff800`18c44000 BasicRender BasicRender.sys Sun Mar 12 10:04:55 2017 (58C56397)
fffff800`18c44000 fffff800`18c5d000 wanarp wanarp.sys Tue Oct 28 21:45:22 2014 (545054C2)
fffff800`18c5d000 fffff800`18c69000 mssmbios mssmbios.sys Thu Aug 22 06:39:41 2013 (5215F87D)
fffff800`18c69000 fffff800`18c90000 dfsc dfsc.sys Tue Jan 10 16:37:22 2017 (58756222)
fffff800`18c90000 fffff800`18c9f000 CompositeBus CompositeBus.sys Thu Aug 22 06:38:48 2013 (5215F848)
fffff800`18ca1000 fffff800`18d18000 NETIO NETIO.SYS Sat May 27 13:29:31 2017 (5929C58B)
fffff800`18d18000 fffff800`18d49000 ksecpkg ksecpkg.sys Wed May 18 17:11:05 2016 (573CE879)
fffff800`18d49000 fffff800`18d9a000 volsnap volsnap.sys Fri Mar 11 08:44:06 2016 (56E2D9B6)
fffff800`18d9a000 fffff800`18de0000 rdyboost rdyboost.sys Sat Feb 22 06:13:40 2014 (53089474)
fffff800`18de0000 fffff800`18df9000 ahcache ahcache.sys Thu Mar 19 20:56:10 2015 (550B7E3A)
fffff800`18e00000 fffff800`18e09000 Null Null.SYS Thu Aug 22 06:40:24 2013 (5215F8A8)
fffff800`18e0c000 fffff800`18e28000 disk disk.sys Wed Jan 20 08:52:47 2016 (569F9F3F)
fffff800`18e28000 fffff800`18e3d000 crashdmp crashdmp.sys Thu Aug 22 06:40:03 2013 (5215F893)
fffff800`18e3e000 fffff800`190a4000 tcpip tcpip.sys Wed Jun 7 09:03:01 2017 (59380795)
fffff800`190a4000 fffff800`19110000 fwpkclnt fwpkclnt.sys Tue Jun 6 15:39:35 2017 (59371307)
fffff800`19110000 fffff800`19135000 wfplwfs wfplwfs.sys Sun Nov 9 20:57:28 2014 (54602998)
fffff800`19135000 fffff800`191ca000 fvevol fvevol.sys Sat Jun 18 13:31:11 2016 (5765936F)
fffff800`191ca000 fffff800`191ea000 mup mup.sys Wed Apr 6 13:22:23 2016 (570553DF)
fffff800`191ea000 fffff800`191f9000 intelpep intelpep.sys Wed Oct 8 02:33:44 2014 (5434E8D8)
fffff800`19400000 fffff800`19490000 afd afd.sys Tue Oct 13 12:10:45 2015 (561D3B15)
fffff800`19490000 fffff800`194ba000 pacer pacer.sys Tue Oct 28 21:45:30 2014 (545054CA)
fffff800`194ba000 fffff800`194cb000 netbios netbios.sys Tue Oct 28 21:47:23 2014 (5450553B)
fffff800`194cb000 fffff800`194d7000 npsvctrig npsvctrig.sys Thu Aug 22 06:38:22 2013 (5215F82E)
fffff800`194d7000 fffff800`194df000 AppleCharger AppleCharger.sys Wed Oct 24 19:51:02 2012 (50888CF6)
fffff800`194e0000 fffff800`1965f000 dxgkrnl dxgkrnl.sys Sun Apr 9 15:38:24 2017 (58EA9BC0)
fffff800`1965f000 fffff800`19671000 watchdog watchdog.sys Sat Feb 22 06:14:39 2014 (530894AF)
fffff800`19671000 fffff800`196d4000 dxgmms1 dxgmms1.sys Sun Apr 9 15:38:11 2017 (58EA9BB3)
fffff800`196d4000 fffff800`196e6000 BasicDisplay BasicDisplay.sys Thu Aug 22 06:39:31 2013 (5215F873)
fffff800`196e6000 fffff800`196fa000 Npfs Npfs.SYS Thu Aug 22 06:40:25 2013 (5215F8A9)
fffff800`196fa000 fffff800`19706000 Msfs Msfs.SYS Thu Aug 22 06:40:24 2013 (5215F8A8)
fffff800`19706000 fffff800`19726000 tdx tdx.sys Tue Aug 1 22:17:15 2017 (5981443B)
fffff800`19726000 fffff800`19734000 TDI TDI.SYS Thu Aug 22 06:39:01 2013 (5215F855)
fffff800`19734000 fffff800`1977e000 netbt netbt.sys Fri May 13 18:07:18 2016 (57365E26)
fffff800`1977e000 fffff800`197ec000 rdbss rdbss.sys Wed Apr 6 13:20:39 2016 (57055377)
fffff800`197ec000 fffff800`197fa000 nsiproxy nsiproxy.sys Tue Oct 28 21:46:03 2014 (545054EB)
fffff800`19800000 fffff800`1980b000 NdisVirtualBus NdisVirtualBus.sys Thu Aug 22 06:36:25 2013 (5215F7B9)
fffff800`1980b000 fffff800`1a41f000 nvlddmkm nvlddmkm.sys Tue Feb 23 13:58:05 2016 (56CCB9CD)
fffff800`1a41f000 fffff800`1a438000 HDAudBus HDAudBus.sys Thu Jul 24 06:45:39 2014 (53D0F1E3)
fffff800`1a438000 fffff800`1a487000 xhcdrv xhcdrv.sys Wed Jan 2 03:23:41 2013 (50E3FC9D)
fffff800`1a487000 fffff800`1a493000 USBD USBD.SYS Sat Oct 10 13:41:42 2015 (56195BE6)
fffff800`1a493000 fffff800`1a53c000 Rt630x64 Rt630x64.sys Tue Jun 12 08:37:53 2012 (4FD74631)
fffff800`1a53c000 fffff800`1a549000 usbohci usbohci.sys Sat Oct 10 13:41:14 2015 (56195BCA)
fffff800`1a549000 fffff800`1a5b9000 USBPORT USBPORT.SYS Sat Oct 10 13:41:22 2015 (56195BD2)
fffff800`1a5b9000 fffff800`1a5d2000 usbehci usbehci.sys Fri Jan 8 12:22:38 2016 (568FFE6E)
fffff800`1a5d2000 fffff800`1a5e0000 fdc fdc.sys Thu Aug 22 06:40:18 2013 (5215F8A2)
fffff800`1a5e0000 fffff800`1a5fa000 serial serial.sys Thu Aug 11 13:33:02 2016 (57ACC4DE)
fffff800`1a5fa000 fffff800`1a5fb600 swenum swenum.sys Tue Oct 28 21:47:41 2014 (5450554D)
fffff800`1a623000 fffff800`1a671000 ks ks.sys Fri Jul 4 07:58:59 2014 (53B6A513)
fffff800`1a671000 fffff800`1a67c000 rdpbus rdpbus.sys Thu Aug 22 06:38:52 2013 (5215F84C)
fffff800`1a67c000 fffff800`1a6f1000 usbhub usbhub.sys Sat Oct 10 13:40:50 2015 (56195BB2)
fffff800`1a6f1000 fffff800`1a725000 nvhda64v nvhda64v.sys Thu Sep 29 08:25:06 2016 (57ED1632)
fffff800`1a725000 fffff800`1a76c000 portcls portcls.sys Tue Oct 28 21:46:35 2014 (5450550B)
fffff800`1a76c000 fffff800`1a788000 drmk drmk.sys Tue Oct 28 21:47:38 2014 (5450554A)
fffff800`1a788000 fffff800`1a78d300 ksthunk ksthunk.sys Thu Aug 22 06:39:31 2013 (5215F873)
fffff800`1a78e000 fffff800`1a7cb000 ViaHub3 ViaHub3.sys Wed Jan 2 03:23:45 2013 (50E3FCA1)
fffff800`1a800000 fffff800`1a81f000 HIDCLASS HIDCLASS.SYS Fri May 13 18:08:24 2016 (57365E68)
fffff800`1a81f000 fffff800`1a82d000 kbdhid kbdhid.sys Tue Nov 4 00:54:47 2014 (54587837)
fffff800`1a82d000 fffff800`1a83f000 kbdclass kbdclass.sys Tue Nov 4 00:54:54 2014 (5458783E)
fffff800`1a83f000 fffff800`1a84c000 mouhid mouhid.sys Tue Nov 4 00:54:47 2014 (54587837)
fffff800`1a84c000 fffff800`1a85c000 mouclass mouclass.sys Tue Nov 4 00:54:47 2014 (54587837)
fffff800`1a85c000 fffff800`1a869000 dump_dumpata dump_dumpata.sys Thu Aug 22 06:39:53 2013 (5215F889)
fffff800`1a869000 fffff800`1a873000 dump_atapi dump_atapi.sys Thu Aug 22 06:40:39 2013 (5215F8B7)
fffff800`1a873000 fffff800`1a889000 dump_dumpfve dump_dumpfve.sys Sat Jun 18 13:32:42 2016 (576593CA)
fffff800`1a889000 fffff800`1a897000 monitor monitor.sys Thu Aug 22 06:36:37 2013 (5215F7C5)
fffff800`1a8e3000 fffff800`1a996000 viahduaa viahduaa.sys Tue Aug 11 02:25:41 2015 (55C9A375)
fffff800`1a996000 fffff800`1a99df00 HIDPARSE HIDPARSE.SYS Fri May 13 18:08:58 2016 (57365E8A)
fffff800`1a99e000 fffff800`1a9b9000 cdfs cdfs.sys Thu Aug 22 06:40:15 2013 (5215F89F)
fffff800`1a9b9000 fffff800`1a9e0000 usbccgp usbccgp.sys Thu Jul 24 06:44:51 2014 (53D0F1B3)
fffff800`1a9e0000 fffff800`1a9ee000 hidusb hidusb.sys Fri May 13 18:08:13 2016 (57365E5D)
fffff803`14e76000 fffff803`14e7f000 kd kd.dll Thu Aug 22 06:40:43 2013 (5215F8BB)
fffff803`15a01000 fffff803`1618c000 nt ntkrnlmp.exe Fri Jul 7 09:20:32 2017 (595F98B0)
fffff803`1618c000 fffff803`161fc000 hal hal.dll Sun Jun 1 17:49:12 2014 (538BADE8)
fffff960`0002f000 fffff960`00444000 win32k win32k.sys Sat Jul 8 14:11:21 2017 (59612E59)
fffff960`006c7000 fffff960`006d0000 TSDDD TSDDD.dll Thu Aug 22 06:40:32 2013 (5215F8B0)
fffff960`00962000 fffff960`0099c000 cdd cdd.dll unavailable (00000000)
fffff960`00a8e000 fffff960`00aee000 ATMFD ATMFD.DLL Thu May 11 23:16:35 2017 (59153723)

Unloaded modules:
fffff800`18c90000 fffff800`18ca0000 dam.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00010000
fffff800`18e00000 fffff800`18e0c000 hwpolicy.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000C000

the other file was non readable for me. could be corrupted. if you have others please share

BugCheck EF, {ffffe0010cf8a8c0, 0, 0, 0}

CRITICAL_PROCESS_DIED (ef)
A critical system process died
Arguments:
Arg1: ffffe0010cf8a8c0, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000

SYSTEM_MANUFACTURER: Gigabyte Technology Co., Ltd.
SYSTEM_PRODUCT_NAME: GA-78LMT-USB3
BIOS_VENDOR: Award Software International, Inc.
BIOS_VERSION: FA
BIOS_DATE: 04/23/2013

this looks like the only bios for the Revision 5.0 (4.1 ad 6.0 are using F1-F4 no FA) of the motherboard I can find on the web site: http://www.gigabyte.us/Motherboard/GA-78LMT-USB3-rev-50#ov

PROCESS_NAME: wininit.exe
CRITICAL_PROCESS: wininit.exe
EXCEPTION_CODE: (HRESULT) 0xadea5f68 (2917818216) - <Unable to get error code text>
ERROR_CODE: (NTSTATUS) 0xadea5f68 - <Unable to get error code text>
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
IMAGE_NAME: ntkrnlmp.exe
FAILURE_BUCKET_ID: 0xEF_wininit.exe_BUGCHECK_CRITICAL_PROCESS_adea5f68_nt!PspCatchCriticalBreak
BUCKET_ID: 0xEF_wininit.exe_BUGCHECK_CRITICAL_PROCESS_adea5f68_nt!PspCatchCriticalBreak
PRIMARY_PROBLEM_CLASS: 0xEF_wininit.exe_BUGCHECK_CRITICAL_PROCESS_adea5f68_nt!PspCatchCriticalBreak

seems to me it could be any driver causing this, and looking at the list of drivers installed there are numerous 2013 listed, that could be cause this issue. I would start with mouse, usb, video drivers.
remove all overclocking your have on cpu, until this is resolved.
 

renderXR

Prominent
Aug 10, 2017
11
0
510
I updated all the drivers to newest versions, but the problem is still persisting.

Could this be a hardware problem? The freezing seems to happen with games. The screen tearing seems to happen when scrolling a lot.
Could wiping the hard drive and starting clean with a fresh install of windows 8 be a viable solution? I have everything important backed-up so I wouldn't have any problem with doing this.
 

Colif

Win 11 Master
Moderator
wiping drive would only help if problem isn't hardware.

I saw all the 2013 drivers but that is why I reminded self this is a win 8 PC, there may not be newer. I haven't included any below I already mentioned above.

First non windows file is Malwarebytes from 2017
next is Nvidia GPU drivers which you have upgraded
next is xhcdrv.sys (Dated Wed Jan 2 2013) - VIA Labs eXtensible Host Controller driver
next is viahduaa.sys (Dated Tue Aug 11 2015) - VIA High Definition Audio Function Driver

Don't normally see any windows drivers among 3rd party but his debugger is for win 10 so could be reason.

part of windows:
The first 4 sys files mentioned in gardenman's pastebin are 2013 and yet they also part of windows so can't really upgrade them.
next is usbohci.sys (dated Sat Oct 10 2015) - OHCI USB Miniport Driver (Part of windows)
next is usbhub.sys (Dated Sat Oct 10 2015) - Default Hub Driver for USB (Part of windows)
next is Volsnap.sys (Dated Fri Mar 11 2016) - which is part of windows volume shadow copy (odd to see among 3rd party drivers)
next is netbt.sys (Dated Fri May 13 2016) - MBT Transport driver, which is also part of windows

more parts of windows than actual 3rd party drivers. usb and audio seem to share same irq's so could be why it freezes and explain stuttering mouse.
 
Solution
Problem with Windows 7 & 8 upgraded to win 10, I found in my experience (done this about 10 times now on test beds PCs) and in 75% of the cases, about 3-12 months later the system starts getting sluggish, random crashes, and finally BSOD's and in all those times the only proper solution I found was to flush the drive (kill partition) and install Windows 10 on them, and non have crashed since. in a similar experience I flushed and restored the systems back to windows 8 & 8.1, and they remained stable for the same amount of time, I then upgraded one of them again, and found it becomes unstabl again later on, I cannot quantify how often this happens in the "wild" but in my experience stay with windows 8.1 or backup files and flush drivbe for fresh install of Win10 are so much less troublesome then upgrades that are like handling a live grenade, eventually it will blow up.

yes this is my humble, personal, experiences, Pc range from Dual cores Q8200 to I5-4xxx Series systems, yes I may be "generalizing a bit" on my conclusions, as "uncontrolled as one can have as a real life computer is handle not in a lab environment."

 

Colif

Win 11 Master
Moderator
if this were win 10 I would agree as getting all the patches and updates takes less time on win 10. I realise there are cumulative updates for win 8.1 now but still a lot more patches to get to latest. Would be nice to think ISO on web site is current version like Win 10 is, I am not convinced they did that or have no evidence anyway.

Fresh install does mean less drivers around to get in the way.
 

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