Question PC Freezing, but my mouse still moves?

Jan 22, 2021
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I've had my PC since late october and it started to freeze wierdly in november, I got some help for it on the techsource discord, and it was fine for a week, it started again and now the guy's stumped. It's mostly in-game but recently its happening out of game. My mouse can still move, but the PC stops all animations other than the windows button* (eg. taskbar doesn't highlight when mouse hovers over it). I can still click on things for a matter of time though, and any pop-out windows freeze in place. I can sometimes use ctrl, win, d and always use ctrl, alt, del, but none of things in it's menu work. I always have to kill the PC.

Any help accepted!

Specs: R5 2600X, GTX 1650S, 16Gb 3200MHz RAM, B-450F Gamiong MOBO

*Windows button also can pop up
 
check windows integrity
open the command prompt as administrator and type DISM /Online /Cleanup-Image /RestoreHealth
https://www.lifewire.com/how-to-open-an-elevated-command-prompt-2618088
https://answers.microsoft.com/en-us/windows/forum/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93


clean boot
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows


check the memory by running memtest.org usb autoinstaller (bootable USB flash drive)


check the hard drive for errors with its manufacturer´s tool

use malwarebytes to search for threads/virus/malware
 
Jan 22, 2021
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Thanks very much!

The cmd prompt came back with no problems

I've used clean boot before, and it still crashed (but only when i launched the game)

How do you use the memtest.org thing?

The tool came back with no problems too

And malwarebytes came back with no threats
 
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