Question PC freezing consistently when playing - hard boot required

qliver

Reputable
Oct 29, 2017
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4,510
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Hello everyone,

my PC was working without issues for quite some time, but recently it started freezing when playing games. It occurs in both games that I have been playing recently, i.e. Dark Souls 3, but only specific maps. Same with Cyberpunk 2077. There are some situations where I can consistently get Cyberpunk 2077 to freeze. In common is that there are usually a large amount of similar objects on screen. But it also happens seemingly at random. When the PC freezes, I can usually hear the background sound for a couple of seconds, the keyboard LEDs seems to react to presses, but Windows is completely frozen. After a few seconds the screen shows "No signal" and I can only hold the power button to reboot the PC. Sometimes after rebooting some USB devices cannot be detected and I have to unplug them, but this might be unrelated?

I have updated my graphics drivers, tried lowering the settings, unplugging USB devices, lowering monitor refresh rate, tried HDMI and DP, running windowed mode, lowered the resolution... don't know what else it would make sense to try. Any tips?

Thanks!

Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i5 8600K @ 3.60GHz
RAM
16,0GB Dual-Channel Unknown (16-18-18-38)
Motherboard
Micro-Star International Co. Ltd. Z370 SLI PLUS
Graphics
LEN Y27q-20 (2560x1440@165Hz)
2047MB NVIDIA GeForce GTX 980 Ti (EVGA)
SLI Disabled
Storage
111GB KINGSTON SH100S3120G
238GB SanDisk SDSSDHP256G
1863GB Western Digital WDC WD20EARX-00PASB0
465GB Western Digital WDC WD5000AAKS-22TMA0
465GB Samsung SSD 970 EVO 500GB
PSU
COOLER MASTER Silent Pro M700 RS-700-AMBA-D3 700W
 

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