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Question PC Freezing. Everything stops working and the last image is stuck on the screen.

May 29, 2020
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I have been having this issue for a long time, even have taken it to a professional where it didn't get fixed. The problem is that randomly my pc will crash and stop responding and stop playing any audio. When I took it to get fixed i was told I had a faulty graphics card so i have recently upgraded to a 1660 Ti and am up to date with all these drivers. I have ran "Hot CPU tester" and it came back with no errors. I have also ran a windowns memory diagnostic tool which came back with no errors also. I am not sure where to go next in diagnosing the problem.

My Specs -
CPU AMD FX 9590 (8 core, 47Ghz) - my friend said its overclocked out of the box?
GPU Nvidia 1660 Ti
Mother Board Asus Sabertooth R2.0
Ram 8Gb DDR3
PSU is Corsair CX750
Im running windows 10 64 bit.

Here is a speccy Screenshot, I see this being asked for in a lot of forus:
http://speccy.piriform.com/results/i3THOEDtFSfFogRwSaQaka1
 

Ralston18

Titan
Moderator
Open Reliability History and Event Viewer to look for error codes and warning.

Reliability History is much more user friendly so start there. Note that you can right click entries to get more information.

How old is that 750 watt PSU? Should be enough wattage but if the unit has been heavily used for gaming, graphics work, or bit-mining it may be starting to falter and fail. Could be nearing its' designed EOL (End of Life).

Another thing you can do is to power down, unplug, and open the case. Clean out accumulated dust and debris.

Ensure that all cables, cards, RAM, and jumpers are fully and firmly in place.
 
May 29, 2020
2
0
10
0
Open Reliability History and Event Viewer to look for error codes and warning.

Reliability History is much more user friendly so start there. Note that you can right click entries to get more information.

How old is that 750 watt PSU? Should be enough wattage but if the unit has been heavily used for gaming, graphics work, or bit-mining it may be starting to falter and fail. Could be nearing its' designed EOL (End of Life).

Another thing you can do is to power down, unplug, and open the case. Clean out accumulated dust and debris.

Ensure that all cables, cards, RAM, and jumpers are fully and firmly in place.

Thank you for replying. I opened the reliability moniter and have had this error:
Source
Runtime Broker

Summary
Stopped working

Date
‎29/‎05/‎2020 08:16

Status
Report sent

Description
Faulting Application Path: C:\Windows\System32\RuntimeBroker.exe

Problem signature
Problem Event Name: MoAppCrash
Package Full Name: DolbyLaboratories.DolbyAccess_3.2.169.0_x64__rz1tebttyb220
Application Name: praid:runtimebroker07f4358a809ac99a64a67c1
Application Version: 10.0.18362.1
Application Timestamp: 4539d5a0
Fault Module Name: combase.dll
Fault Module Version: 10.0.18362.815
Fault Module Timestamp: 0611db4a
Exception Code: c0000005
Exception Offset: 000000000008c2be
OS Version: 10.0.18363.2.0.0.256.48
Locale ID: 2057
Additional Information 1: 17fe
Additional Information 2: 17fe4323e52c0b14bd92bfeda665e07e
Additional Information 3: 76cd
Additional Information 4: 76cd1edae88f198c3e790de0a4a1671f

Extra information about the problem
Bucket ID: e63a935f51947eedd5e9bbd584da77fc (1578999670101407740)

Can you help me understand this please? :)
 

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