Pc freezing HELP please!

[Reinaldo Rafael]

Hi everyone!

I hope you guys are able to help me, this is really getting up to my nerves, my computer freezes randomly whenever I am gaming (In a range from 10 minutes to 2 hours) The only way to turn it down is using the reset/power button, I tried everything to locate which of my components is the faulty one.

Going to make a quick list about what I tried:

- Formatted my hard drive/solid disk several times.
- I've used memtest on both of my memories (24 hours each one, no issues).
- Used HeavyLoad (Software to make a CPU use 100% of its capacity) several times for 10-15 mins per test, no issues.
- Used Heaven Benchmark 4.0
- Upgraded my BIOS
- Used borrowed memories

I am pretty sure that my computer is not overheating because I have a dedicated fan to very component and I always check is there is any abnormal temperature.

Now, the weird part is that when I remove my graphic card (GTX 760) and put my old card in the same PCI-E Slot (GTX 440) I can play normally and the PC doesn't freeze.

My components are:

Motherboard: Asus Crosshair Formula - Z
RAM: Corsair Vengeance 8gb (DDR3) x2
GPU: Gigabyte GTX 760 4GB
CPU: AMD FX-9590
PSU: Thermaltake TR2 800W

Any suggestion?

(Sorry for my bad english I am from latin america).

 

[robotunicorn]

How old are the drives that you are using? It is possible that one or more of them could be failing. A couple of other questions would be, are you having the problem on all the games that you play or only a certain game in particular? Is your operating system only on the SSD and you're running your games from the HDD?

 

[Reinaldo Rafael]

I have the most recent video driver, and generic windows sata drivers (Tested the most recent ones, having the same freeze problem) I have this issue with every game, but in games like World of Warcraft this occurs more often, normally my operating system is installed in the SSD and my games are running from the HDD (At the moment I am testing running system/games from the HDD and having the same problem and I have done the same test with the SSD)

Kinda weird. Idk what to do :s

 

[robotunicorn]

Seems like I overlooked an obvious piece of info in your original post. Since you said that the problem only occurs when you are using your 760 and not your 440, even when in the same PCI-E slot, that sounds like it would be the cause of your problems. I would try finding a firmware update for the 760 and seeing if that helps considering that you have already gotten the driver updates, but if that doesn't help I'd say that you would need to try a new video card.

 

[Reinaldo Rafael]

Gonna try that, I will post the results in a few days! Thanks for your time!

 

[Reinaldo Rafael]

That solved my issue, upgraded the BIOS of my card and.. problem solved!