PC Freezing, no overheating

[reinah]

PC is freezing. It happens more frequently when playing games, but can sometimes happen when not. When it occurs in a game, everything freezes and there is no sound, which leads me to believe that it's not a GPU issue but I might be mistaken? Speedfan says everything is fine, not overheating. Did the typical re-seating of everything and reinstallation/update of drivers.

I had this issue: http://www.tomshardware.com/answers/id-2732931/ethernet-valid-configuration.html which I "resolved" by reinstalling Windows, but the PC keeps freezing. I think it might be an SSD problem, but I have run disk checks and the Samsung Magician software says everything is healthy.

I set the RAM to run at 1866 (that's what the processor caps at) so it wouldn't be overclocking, but that didn't solve it. I also let Memtest86 run for 19 hours, but everything passed.

Specs:

ASUS Crosshair V Formula-Z AM3+ AMD 990FX + SB950 8 x SATA 6Gb/s USB 3.0 ATX AMD Gaming Motherboard with 3-Way

AMD FX-9590 Vishera 4.7GHz Socket AM3+ 220W 8-Core Desktop Processor - Black Edition FD9590FHHKWOX with Liquid Cooling Kit

G.SKILL Sniper Series 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 2400 (PC3 19200) Desktop Memory Model F3-2400C11D-16GSR

ZOTAC ZT-90503-10P GeForce GTX 980 Ti AMP! 6GB 384-Bit GDDR5 PCI Express 3.0 SLI Support Video Card

SAMSUNG 850 EVO MZ-75E250B/AM 2.5" 250GB SATA III 3-D Vertical Internal Solid State Drive (SSD)

EVGA SuperNOVA 1000 G2 80+ GOLD, 1000w Fully Modular NVIDIA SLI and Crossfire Ready 120-G2-1000-XR



Any help would be appreciated. Thanks!

 

[smorizio]

make sure the mb has the newest bios files. also see if you have a rev one mb or a latter mb. the latter mb had larger vrm for the 9xxx amd cpu. the older ones dont. the 9000 cpu is a power hog and the mb vrm may not be holding up to the load.

 

[reinah]

make sure the mb has the newest bios files. also see if you have a rev one mb or a latter mb. the latter mb had larger vrm for the 9xxx amd cpu. the older ones dont. the 9000 cpu is a power hog and the mb vrm may not be holding up to the load.

My BIOS is up to date. I don't know how to tell what rev the MB is? I also forgot to mention that I have a 1000w PSU

 

[nitrium]

Have you tried unplugging all your USB devices (except mouse and keyboard), and see if the issue persists?
Also any peripherals (e.g. sound card, capture card, Wifi card etc) should also be removed.

 

[reinah]

Have you tried unplugging all your USB devices (except mouse and keyboard), and see if the issue persists?
Also any peripherals (e.g. sound card, capture card, Wifi card etc) should also be removed.

Yep. And no peripherals outside of GPU.

 

[nitrium]

So far it's looking like it might be a faulty mobo. Still worth trying would be to remove one of your RAM modules (i.e. run it in single channel mode). If it still crashes, swap with the one you took out and put it in a different slot. Also swapping your GPU with someone else's (or an old one you might have kicking around) is always worth trying too (Intel CPU's have integrated graphics, which makes eliminating the GPU as the culprit simpler).

 

[Bossyfins]

No. It probably is overheating.

1. What CPU cooler do you have?
2. Use ONLY Amd OverDrive to monitor temps. Any other program is usually incorrect.
3. Read Below

 

[Bossyfins]

Since I cant update my post

This is number 3. Better understanding to temps

 

[reinah]

So far it's looking like it might be a faulty mobo. Still worth trying would be to remove one of your RAM modules (i.e. run it in single channel mode). If it still crashes, swap with the one you took out and put it in a different slot. Also swapping your GPU with someone else's (or an old one you might have kicking around) is always worth trying too (Intel CPU's have integrated graphics, which makes eliminating the GPU as the culprit simpler).

Moved the RAM around but don't have another GPU. Not sure if after 18 hours of memtest taking 1 stick out would do anything, but i'll try it later.

 

[reinah]

No. It probably is overheating.

1. What CPU cooler do you have?
2. Use ONLY Amd OverDrive to monitor temps. Any other program is usually incorrect.
3. Read Below

I have used AMD Overdrive, Speedfan, and CPUID HWMonitor and they all say the same thing: My CPU is around 45c when taxed.

The CPU cooler is one of the Seidon 120's (I think the M)

 

[Bossyfins]

Hmmm. Okay, go to the thermal margin page and what number does it say, It should be 40-50s

 

[reinah]

Hmmm. Okay, go to the thermal margin page and what number does it say, It should be 40-50s

Yep, in that thermal margin

 

[Bossyfins]

Alright. Use something like Prime95 to stress the CPU. The digits should go into the 10 digit range or single didgits.

 

[reinah]

Alright. Use something like Prime95 to stress the CPU. The digits should go into the 10 digit range or single didgits.

Ok! Grabbed Prime95. It's running about here before freezing, but it is causing it to freeze faster and regularly
usually about 5-10 minutes in. Not sure what that means.

 

[Bossyfins]

Weird... Also, the CPU isn't turboing to 5ghz.. You can try to back down the OC. Lower the voltage.

 

[reinah]

Weird... Also, the CPU isn't turboing to 5ghz.. You can try to back down the OC. Lower the voltage.

I haven't done any OC, I just put it in and ran it with the default settings.

*edit* I know the Black Edition is usually factory OC, right? I don't know how to lower the voltage properly.

 

[reinah]

Still not working Tried reapplying thermal paste, but it didn't help.

 

[nitrium]

Faulty mobo (could still be CPU or GPU, but far less likely) is imo the most probable cause of your woes. Eliminating the GPU as the issue is still worth pursuing.

 

[reinah]

Faulty mobo (could still be CPU or GPU, but far less likely) is imo the most probable cause of your woes. Eliminating the GPU as the issue is still worth pursuing.

If I don't have a replacement GPU, do you think that RMAing the mobo would be the best option? Is there a diagnosis besides "everything else seems to be okay?" Trying to figure out the best route to take here. Thanks.


I also ran more tests on the RAM: Individual sticks with Prime95 and both froze, I'm pretty confident it's not the RAM.