[SOLVED] PC game crashing/freezing up

[Cnotes42]

So I bought this new PC about a month ago for an insanely cheap price so I kinda expected it have problems, but it actually runs pretty decent. It boots good and quick and it can play low end games. But I feel like the PC is only running at half of its potential and recently I’ve been running into some problems with this new game, Apex Legends. The game will often freeze up or crash, causing me a lot of rage quits lol. I’ve also noticed that when I have Firefox open at the same time as a game, the mouse will stutter and lag across the screen. I recently bought windows 10 and did a fresh install along with all of my drivers and I’m still having problems. My PC did stop hard-locking though after upgrading from windows 7 to windows 10 (meaning the only possible thing I could do to fix it was press my power button on my pc, task manager wouldn’t even work.) I found out my CPU was overheating so I bought a better cooling system but still, the lag problem and game freezing persists. I also notice that when I enable turbo core in Bios, my processor speed will constantly cycle between 3.3ghz to 3.6ghz and not go any less or any higher or even in between. I noticed the voltage was also doing this when I looked at my AMD overdrive settings. Now I really just want to get to the core of the problem. I’m hoping it’s something easily replaceable like a new GPU or PSU and no damaged parts. Any insight on how I could diagnose my hardware?

My specs:

• GA-990FXA-UD3 AM3+ Motherboard
• Radeon HD 7850 2GB GPU
• 8gb DDR3 SDRAM
• Seasonic 620W ATX 12v 80 plus bronze certified
• AMD FX-6100 3.3Ghz

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[QwerkyPengwen]

your parts look fine from here.
turbo mode forces the CPU to run at higher clocks all the time, and that is why it never ramps down, and the voltage fluctuates in order to maintain the different speeds it runs at so that is normal too.

as for crashes, download and install DirectX SDK
https://www.microsoft.com/en-us/download/details.aspx?id=6812

and after installing that, install the VC++ AiO
http://m.majorgeeks.com/files/details/visual_c_redistributable_runtimes_aio_repack.html

After that, make sure you are running the latest drivers available for your GPU
https://www.amd.com/en/support/graphics/amd-radeon-hd/amd-radeon-hd-7000-series/amd-radeon-hd-7850

Also check to make sure there are no updates for Windows.

If there are updates, get them, then when they are done installing restart if it asks you to.
After that, check again to see if there's more.
Repeat this process until there are no more updates.

 

[Cnotes42]

your parts look fine from here.
turbo mode forces the CPU to run at higher clocks all the time, and that is why it never ramps down, and the voltage fluctuates in order to maintain the different speeds it runs at so that is normal too.

as for crashes, download and install DirectX SDK
https://www.microsoft.com/en-us/download/details.aspx?id=6812

and after installing that, install the VC++ AiO
http://m.majorgeeks.com/files/details/visual_c_redistributable_runtimes_aio_repack.html

After that, make sure you are running the latest drivers available for your GPU
https://www.amd.com/en/support/graphics/amd-radeon-hd/amd-radeon-hd-7000-series/amd-radeon-hd-7850

Also check to make sure there are no updates for Windows.

If there are updates, get them, then when they are done installing restart if it asks you to.
After that, check again to see if there's more.
Repeat this process until there are no more updates.

Thanks! That made a pretty big difference in my FPS, however my game will still freeze up occasionally but not as much as it used to. It usually freezes on the main menu while in matchmaking, causing me to get timed out and have to go back to the starting screen. It only froze once in a match though which isn’t too bad compared to before when it froze in almost every match.

 

[QwerkyPengwen]

glad to hear that it's mostly been sorted out.