PC hacked and a new administrator made

legalgourmet

Commendable
Jun 19, 2016
1
0
1,510
I downloaded some free fonts, big screw up! Anyway, there was obviously a trojan horse or something with one of them. Today my computer, Windows 7 pro 64X now has a new administrator. When starting my computer, a balck screen has a blue box that looks like the Windows serial number box. Another box that says my windows is not genuine. There are three smaller boxes that take me to PC fix programs. Then lots of porn starts popping up. Email or any other web site just loops, so I can't down'oad anything. Finally got to the control panel ... and ti looks like the hacker has split my drive ... one as a 32 where he/she is the main adamin .. so I can't uninstall or delete any of the files they loaded. Really frustrated. Know of any good hit men? If not, what about a cure? Thanks!
 
Solution
On another computer, download Malwarebytes. Copy to a USB drive or burn to CD/DVD.

On the infected system, boot into Safe Mode with Networking. Install Malwarebytes, from the storage device above. Allow Malwarebytes to update itself and then perform a full scan of your system. Remove all identified threats.

Good luck.

www.malwarebytes.org

COLGeek

Cybernaut
Moderator
On another computer, download Malwarebytes. Copy to a USB drive or burn to CD/DVD.

On the infected system, boot into Safe Mode with Networking. Install Malwarebytes, from the storage device above. Allow Malwarebytes to update itself and then perform a full scan of your system. Remove all identified threats.

Good luck.

www.malwarebytes.org
 
Solution