All -- appreciate any insight you can give me on this. Basically just looking for pointers on where to go from here.
Long story short, my desktop computer's been hard crashing occasionally -- just black screen, no sound or video, no BSOD -- only recovers with a full power cycle. Happens mostly when I'm gaming, so I'm initially thinking video card issue, but I need to narrow it down...
I head to Event Viewer and try to pull up the crash logs. Looks like it crashes so quickly and so hard that there's not much in the logs... mostly a bunch of events like this:
Then I find this gem in Event Viewer, reported by the "WHEA-Logger", which apparently stands for the "Windows Hardware Error Architecture". Oh yay:
That sounds dire... but I'm unsure as to how to poke at this any further.
Basic system info (~5 years old):
Long story short, my desktop computer's been hard crashing occasionally -- just black screen, no sound or video, no BSOD -- only recovers with a full power cycle. Happens mostly when I'm gaming, so I'm initially thinking video card issue, but I need to narrow it down...
I head to Event Viewer and try to pull up the crash logs. Looks like it crashes so quickly and so hard that there's not much in the logs... mostly a bunch of events like this:
The previous system shutdown at 8:58:28 PM on 11/25/2022 was unexpected.
Then I find this gem in Event Viewer, reported by the "WHEA-Logger", which apparently stands for the "Windows Hardware Error Architecture". Oh yay:
A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 15
That sounds dire... but I'm unsure as to how to poke at this any further.
Basic system info (~5 years old):
OS Name Microsoft Windows 10 Home
Processor AMD Ryzen 7 1700X Eight-Core Processor, 3400 Mhz, 8 Core(s), 16 Logical Processor(s)
Installed Physical Memory (RAM) 16.0 GB
Adapter Description Radeon RX 580 Series